Can I reduce my VPS storage?

No. Disk downgrades aren't available for VPSs. You can reduce CPU, RAM, bandwidth, and additional IPv4 addresses.

Why can't I pay for an upgrade by SEPA direct debit?

Upgrades take effect immediately, so they require a payment method that can be confirmed right away, such as a card, PayPal, Klarna, Amazon Pay, or Link.

When will my VPS be deleted after cancellation?

If you cancel at the end of the term, your VPS remains active until the paid term ends, and your data is deleted 7 days later. If you cancel and delete immediately, it's deleted right away with no refund for the remaining term.

VPS: Upgrades, Downgrades, Renewals, and Cancellations

Adjust your VPS's CPU, RAM, and storage: learn about charges for the remaining term, downgrade credits, restarts, renewals, and cancellations.

10 November 20265 min read6 Views0 helpful

Introduction

You can adjust your VPS's CPU cores, memory, storage, bandwidth, additional IPv4 addresses, and term at any time. This guide explains how to upgrade or downgrade, how billing works, and what to expect when renewing or canceling.

VPS: Upgrades, Downgrades, Renewals, and Cancellations

Before you start

To upgrade, you need a payment method that can be confirmed immediately: card (including Apple Pay and Google Pay), PayPal, Klarna, Amazon Pay, or Link. SEPA direct debit is not available for upgrades. Manage your payment methods under Billing → Payment methods.
Any existing balance is automatically applied first. Learn how this works in Paying with account balance.
Only one change can be in progress per VPS at a time. You can't change your plan while a restore, reinstallation, or migration is in progress.

Upgrade or downgrade

Open your VPS in the dashboard.
Go to the Manage plan tab.
In the Upgrade / Downgrade card, click Adjust server.
Choose how you'd like to make the change:
- Choose a package: Switch to another ready-made VPS package.
- Configure resources: Set the CPU cores, RAM, storage, bandwidth, and additional IPv4 addresses individually.
If needed, choose a different term under Term. Longer terms cost less, and the discount is shown directly in the dialog.
Check the Preview on the right: an upgrade shows Due now, while a downgrade shows Credit now.
Click Apply plan change.

Warning

You can only increase storage. Disk downgrades aren't available for VPSs. If you've installed One-Click Apps, you also can't reduce the RAM below their minimum requirements.

How billing works

Upgrade

You pay only the additional cost for the remaining term, including tax. The new price applies automatically from your next renewal. If your bank needs to confirm the payment (3D Secure), the change takes effect only after confirmation.

Downgrade

A downgrade takes effect immediately, not at your next renewal. You receive a credit to your account balance for the remaining term. Nothing is charged or paid out; the balance is applied first to your next invoices. The credit is based on the amount you actually paid. If you ordered with a discount, the credit will be lower accordingly.

Info

Find your invoices under Billing. Learn more in Find and review invoices.

Using your new resources

Storage and bandwidth are available immediately after the change. New CPU and RAM values take effect only after you restart the VPS through the panel. Restarting from the operating system isn't enough. Your VPS won't restart automatically, so you can choose when to do it.

Whether you can use the additional storage in your operating system immediately depends on your system:

System	What happens to the additional storage
Linux with cloud-init	The partition and file system are automatically expanded on the next boot.
Linux without cloud-init (e.g., a custom ISO installation)	Expand the partition and file system yourself, for example with `growpart` and `resize2fs`.
Windows	Drive C: is automatically expanded on the next restart through the panel. Otherwise, expand it in Disk Management; see Expand a disk in Windows Server.

Term, renewal, and cancellation

Term and renewal

Your VPS renews automatically for the selected term and is charged to your saved payment method. You can change the term at any time in the Manage plan tab. If a renewal payment fails, see Payment failed: deadlines, suspension, and reactivation for all deadlines before suspension.

Cancellation

Go to Billing → Subscriptions.
Select your VPS.
Click Cancel at end of term.

Your VPS will remain active until the end of the paid term. Until then, you can undo the cancellation by clicking Undo cancellation. Your data will be deleted 7 days after the term ends. Learn about pausing and the 14-day right of withdrawal in Cancel, pause, or withdraw.

Warning

Cancel and delete immediately deletes your VPS right away. You won't receive a refund for the remaining term. Be sure to back up any important data first.

Lifetime and migrated VPSs

Lifetime VPSs

You can only upgrade a Lifetime VPS, not reduce its size. An upgrade is charged as a one-time invoice for the price difference, with your account balance applied first. You can use a Lifetime VPS only with an active ZapX Pass. You can also switch a rental VPS to Lifetime in the dialog. Any rental time you've already paid for will be forfeited.

VPSs migrated from the old customer panel

Your current price remains unchanged at each renewal as long as you don't make any changes. Any change (upgrade, downgrade, or term change) switches the VPS to the current ZapX price. The preview shows you exactly what this means beforehand. Upgrading migrated Lifetime VPSs with 500 Mbit/s to 1 Gbit/s is free. If your VPS is still in the old customer panel, the previous rules apply there. Learn how migration works in Migrate your Lifetime VPS to ZapX.

Troubleshooting

I paid for an upgrade, but my server doesn't have more CPU, RAM, or storage

Restart your VPS once through the panel to apply the CPU and RAM changes. If storage is still missing afterward, check whether the partition and file system have been expanded (see the table under Using your new resources).

My payment was declined

In this case, nothing was changed and you weren't charged. Try again with a different payment method that can be confirmed immediately.

This server can't be upgraded

If the host doesn't have enough available resources, you'll be notified before payment and won't be charged. An upgrade of this size is possible only by migrating to another host. Contact support for help.

The change failed after payment

The system will automatically try again. If it ultimately fails, the change will be reversed: the amount will be returned to your original payment method, and any portion paid with your account balance will be returned to your balance. You don't need to do anything.

Summary

You now know how to upgrade or downsize your VPS, how additional charges and credits are calculated, and what to expect when renewing or canceling. Learn how to create backups for your VPS in Manage backups.

FAQ

Frequently asked questions

No. Storage and bandwidth are available immediately. New CPU and RAM values take effect only after you restart the VPS through the panel; restarting from the operating system isn't enough.

If the payment is declined, you aren't charged. If the change ultimately fails after payment, the payment is reversed: the amount goes back to your payment method, and any portion paid with your account balance goes back to your balance.

You receive a credit to your account balance for the remaining term. It isn't paid out; it's applied first to your next invoices.

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VPS: Upgrades, Downgrades, Renewals, and Cancellations

Introduction

Before you start

Upgrade or downgrade

How billing works

Upgrade

Downgrade

Using your new resources

Term, renewal, and cancellation

Term and renewal

Cancellation

Lifetime and migrated VPSs

Lifetime VPSs

VPSs migrated from the old customer panel

Troubleshooting

Summary

Frequently asked questions

VPS

Before you start

Upgrade or downgrade

How billing works

Upgrade

Downgrade

Term, renewal, and cancellation

Term and renewal

Cancellation

Lifetime and migrated VPSs

Lifetime VPSs

VPSs migrated from the old customer panel

Summary

Game Server

Servers & Hosting

ZAPX

Resources

ZAP-Hosting

Troubleshooting