ZapX Pass

Yes. You pay for your Lifetime server once, with no further rental fees for that server. ZapX Pass is not a server subscription; it applies to your entire account. It includes your Lifetime slots, ZapX AI Agent, additional Backup slots, storage for your Backups and other benefits. Spread across multiple servers, the Pass costs only a fraction of the rental price per server: with ZapX Pass Pro at €9.99 per 30 days and 8 occupied Lifetime slots, that’s around €1.25 per server. Each additional Lifetime server within your quota costs only its one-time purchase price (except Dedicated Servers, which also require a Dedicated Lifetime slot). If you cancel your Pass or run out of slots, your Lifetime servers will be deactivated. Your Lifetime entitlement remains intact. Everything remains fully intact for at least 14 days; after that, we may archive the servers. With an active Pass, they’ll be unlocked or restored automatically. You’ll need to start them yourself afterward, and their IP addresses and ports may change.

If your ZapX Pass expires or you no longer have enough Lifetime slots, Lifetime servers without an available slot will be locked: they’ll be stopped and you’ll lose access. Everything remains fully intact for at least 14 days. After that, we may archive them and keep the archive for at least 6 months. Hardware for Dedicated Servers may be released. Your Lifetime entitlement always remains intact: once your ZapX Pass is active again and has enough slots, the servers will be unlocked or restored automatically, and you can start them again. Their IP addresses and ports may change.

Your Lifetime server is already paid for; the Pass isn't rent for it. It covers features with ongoing costs: ZapX AI Agent and ZapX Maker, Backups and snapshots, MCP connectivity, the Discord Bot App, and ongoing hardware upgrades to the hosts running your VPS and Game Servers. Rather than removing these features or funding them through higher prices for all other customers, there's one Pass for your entire account, not per server. Our detailed answer on the blog

A server subscription provides computing power. The ZapX Pass adds premium features to your account in the web interface — independently of your servers.

Yes. You need an active ZapX Pass to buy a Lifetime server. If you don't have one yet, it will be added automatically at checkout. For a Dedicated Server, you first need a Pass with a Dedicated Lifetime slot. You buy the server itself separately with a one-time payment, and it occupies a Lifetime slot for as long as it's active. Your tier determines how many slots you have: 2 with Plus, 8 with Pro, and unlimited with Max.

You also buy a Dedicated Server as Lifetime with a one-time payment, with no hardware rental fee. But it occupies an entire machine, so it does not use your tier’s Lifetime slots. Instead, each server needs an additional Dedicated Lifetime slot with your ZapX Pass for €9.90 every 30 days. No tier includes the slot. Hardware upgrades are not available for Dedicated Servers; they stay on the machine you purchased.

You can see the current prices for all three tiers in the tier comparison and the shop. You pay in advance for 30, 90, 180, or 365 days; longer terms cost less. Depending on your country and currency, you can pay by credit card, Apple Pay, Google Pay, Amazon Pay, PayPal, or Klarna. All payment methods

Yes. The ZapX Pass covers your entire account: Game Servers, VPS, TeamSpeak servers, Discord bots, and all other services.

Yes. An upgrade takes effect as soon as your payment is complete. You only pay the prorated difference for the remaining days. A downgrade takes effect immediately, and you'll receive a prorated credit for the remaining days of your previous tier. You can cancel anytime, effective at the end of your booked term. All features remain active until then. You can't change tiers while a cancellation is scheduled or a payment is pending.

No. Your Lifetime servers stay as long as your ZapX Pass is active and has enough Lifetime Slots. You don't have to log in regularly, and there is no lock or deletion due to inactivity.

No. As long as your servers stay in the existing Customer Panel, they'll keep running without a Pass. Migration isn't currently mandatory. The existing panel will continue to receive security updates and bug fixes, but no new features, and the activity check still applies there. You only need the Pass when you migrate a Lifetime server to ZapX. Migration is being enabled in stages: you'll receive an email when your server is eligible. Your IP address and data will be preserved, and as a thank-you, the Pass will be free for a while when you migrate (once per account). A completed migration can't be undone.

No. Lifetime VPS, game servers and TeamSpeak servers aren't tied to the machine you bought them on. When we renew hardware, we can move them to newer systems. Dedicated Lifetime servers stay on the machine you purchased.

The comparison table shows all the benefits and limits for each tier. The question mark next to a benefit explains it in more detail. Every tier includes an AI quota for the ZapX AI Agent and ZapX Maker: 0.5M AI tokens with Plus, 1.5M with Pro and 3M with Max, each per 30 days. If that's not enough, you can add packs of 1M, 3M or 10M AI tokens.

A downgrade takes effect immediately. From then on, the new tier's limits apply, and you'll receive a prorated credit for the remaining days of your previous tier. If you have more active Lifetime servers than the new tier has slots, we'll suspend randomly selected excess servers. They'll be stopped, but you'll keep your Lifetime entitlement. Everything will remain fully intact for at least 14 days; after that, we may archive them. A higher tier or more slots will unlock or restore them, though their IP address and port may change. The next Backup for each service will delete excess Backups. On a VPS, excess Backups remain, but you can't create new ones until you delete old ones. The new tier's smaller Backup storage allowance won't delete any Backups either. If your Backups use more space than it allows (including daily Backups), you can't create new Backups or snapshots until you delete old ones, turn off daily Backups for services that don't need them, or add storage on the ZapX Pass page. You can always restore Backups.