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Livechat
Dimitri H.1st Level Team- Stefan K.1st Level Team
- Florian G.1st Level Team
- Pascal K.2nd Level Team
- Dominik H.2nd Level Team
- Marvin K.2nd Level Team
- Jannes B.3rd Level Team
- Niklas S.3rd Level Team
- Paul D.3rd Level Team
The ZAP Livechat Support connects you directly to a member of staff via a web chat within a few minutes.
Here a 1st level supporter takes care of you until late into the night with all questions.
TeamSpeak 3
TeamSpeak 3 Support will be available again soon!
Phone
Your wire to us directly on the phone..!
Call us, also here we are available for you until late at night for several 1st level questions.
Tel.: +49 (0) 251 149 811 80
Occasionally there are short waiting times in the telephone support, here we sound you with relaxed Execute music - the ZAP Song from Execute!
Ticket system
You can easily create your support ticket via e-mail to support (at) zap-hosting.com or directly via the ticket system in the ZAP 2.0 Web Interface:
Ticket system
In the new ZAP 2.0 ticket system, you get quick answers from the right contact person for all questions.
Complex questions or problems related to the infrastructure can be forwarded directly from 1st to 2nd & 3rd level support and handled competently!
WhatsApp Support will be available again soon!
