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Find out why your FiveM server isn’t appearing in the server list, how to use the automatic check in the ZapX dashboard, and what you can check yourself → Learn more now
10 November 20266 min read0 Views0 helpful
Introduction
Your FiveM game server is running, but you can’t find it in the server list? There are a few common reasons for this, such as a missing license key, an incomplete txAdmin setup, or a setting in the server.cfg that prevents your server from being listed. ZapX can check most of these for you directly in the dashboard. In this guide, we’ll show you how to start the check, what each item means, and what else you can check yourself.
FAQ
Frequently asked questions
Your server usually appears in the Cfx.re server list shortly after startup. The How players see your server card in the dashboard checks the list regularly and may take up to 30 minutes to show your server as listed.
In the Overview tab of your game server, on the How players see your server card. The button appears while your server is running but isn’t listed. The check is available for FiveM, FiveM Enhanced, and RedM.
Enter it in the Cfx.re license key field in the Configuration tab of your game server, then restart the server. If your server.cfg contains a custom key (sv_licenseKey), that key is used instead.
Your server is listed, but its name and description are missing from the Cfx.re Portal. Name, description, tags, and images are now managed in the Cfx.re Portal, not in server.cfg. Add the details there.
If sv_master1 has an empty value, your server won’t register with the server list. Remove the line or comment it out by adding a # at the start of the line, then restart the server.
Yes. Reinstalling resets all server files to their original state. Be sure to create a backup first.
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Navigation
FiveM
Automatic check in the dashboard
In the Overview tab of your game server, you’ll find the How players see your server card. It shows your listing as it appears in the Cfx.re server list. The card is available for FiveM, FiveM Enhanced, and RedM, and appears as soon as your server is running.
If your server isn’t listed, you’ll see the message Manage this in the Cfx Portal instead of your listing, with the Why isn't my server in the server list? button below it. Click the button to start the check. A checklist titled Why isn't my server in the server list? will then appear below the card. Each item has one of these statuses:
All good: Everything is fine here.
Action required: This item is likely preventing your server from being listed. The steps you need to take are shown below it.
Note: Useful to know, but not the reason your server is missing from the list.
Not checked: This item couldn’t be checked right now, for example because an earlier item is still unresolved.
Work through the items marked Action required from top to bottom. The first unresolved item is usually the actual cause. After making a change, restart the server and click Check again. Once all items are resolved, the checklist will show All good: Your server meets all the requirements for the server list.
Info
Check started multiple times
The check can only be run a few times per server within a short period. If you see You just started the check multiple times., wait a few minutes and try again.
Check items in detail
Server is running
The server must be running. If it’s stopped, start it from the dashboard. The other items can’t be checked while it’s not running, so they’ll show as Not checked.
Game port is reachable
ZapX contacts your server externally through its game port, just as a player would. If it doesn’t respond, FXServer most likely hasn’t started yet. In this case, complete the setup in txAdmin or check the console for startup errors using Open console.
txAdmin is set up
After you place your order, txAdmin waits for the initial setup to be completed. Only then does the actual server start. If this item shows Action required, open txAdmin using the tile in the Overview tab and complete the setup wizard. The guide txAdmin Setup explains how.
Cfx.re license key
Your server won’t be listed without a valid license key. The check distinguishes between three cases:
No key entered: Get a free key from the Cfx.re Portal, enter it in the Cfx.re license key field under Open configuration in the Configuration tab, and restart the server.
Key entered but not accepted: The server is running, but Cfx hasn’t accepted the key. Check the key in the Cfx.re Portal, generate a new one if needed, enter it in the configuration, and restart the server.
Key accepted: Cfx has accepted your license key. Everything is fine here.
Info
Custom key in server.cfg
If your server.cfg contains a custom key (sv_licenseKey), that key is used instead of the value in the Configuration tab. In this case, check the key in your server.cfg. The guide Add your own license keys explains how to generate and enter a custom key.
Server is public
For players to find your server, it must register with the public server list. Two entries in server.cfg can prevent this:
sv_lan is enabled: The server is then only visible on the local network. Remove sv_lan from server.cfg and restart the server.
sv_master1 "" is set: With an empty value, the server won’t register with the server list. Remove the line or comment it out by adding a # at the start of the line, then restart the server.
The easiest way to edit server.cfg is in txAdmin using the CFG Editor.
In the Cfx server list
This item shows whether your server appears in the Cfx.re server list:
Not found: First resolve the outstanding items above. After startup, it can take up to 30 minutes for the card to show your server as listed.
Listed, but no server data: Your server is in the list, but its name and description are missing from the Cfx.re Portal. Players will only see Missing server data. Add the details directly in the Cfx.re Portal using Open Cfx Portal.
Server list unavailable: The Cfx server list can’t be reached right now. Try again later.
Info
Server details come from the Cfx.re Portal
Your server’s name, description, tags, language, and images are now managed in the Cfx.re Portal. Changes to server.cfg no longer affect them.
FXServer version is supported
Finally, ZapX checks whether Cfx still supports your FXServer version (build):
Supported: Everything is fine.
No longer supported (note): The build is still running, but Cfx no longer supports it. Restart the server to load the latest version. If you’ve set a specific version, change it to recommended or latest.
End of Life (action required): The build has reached the end of its life. Restart the server to load the latest version, and change any specific version setting to recommended or latest.
Check other possible causes yourself
If all the checklist items are fine but your server is still missing, it’s worth checking the following.
Syntax errors in server.cfg
Open server.cfg in txAdmin using the CFG Editor and check that all values in quotation marks have a closing quotation mark. A common mistake is a missing quotation mark at the end of a line, for example in the server name:
Code
sv_hostname "Mein FiveM Server
The correct format is:
Code
sv_hostname "Mein FiveM Server"
Unusual formatting or special characters in the server name can also cause problems, such as square brackets like [DE] or accented characters. Try removing them, save the file, and restart the server. For more information about customizing your name and details, see the guide Customize server details.
Problematic resources
Individual resources can also prevent your server from being listed. If you installed new resources recently, disable the ones you added most recently by commenting out their start or ensure line in server.cfg. Then restart the server and leave it online for about an hour. In most cases, it will reappear in the list. You can then re-enable the resources one at a time to find the cause. For more troubleshooting tips, see our guide to common issues.
Waiting after startup
After a restart, it takes a little time for your server to reappear in the server list. The How players see your server card checks the list regularly and may take up to 30 minutes to show your server as listed. Also check the in-game server list to make sure no filters are enabled that might hide your server.
Reinstalling as a last resort
If none of this helps, you can reinstall your server. This resets all server files to their original state. You’ll find the option at the bottom of the Overview tab, in the Danger Zone, under Reinstall. Afterward, set up the server in txAdmin as you did the first time.
Warning
Create a backup first
Reinstalling deletes all data on the server. Be sure to create a backup first so you can restore your files and settings. The guide to backups explains how.
Conclusion
The dashboard check helps you find the most common reasons your server isn’t listed in just a few seconds, and the additional checks cover the less common cases too. If your server still doesn’t appear in the server list, contact our support team. We’re here every day and happy to help! 🙂
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