Why do Lifetime Dedicated servers need their own slot?

You pay for a Dedicated server’s hardware once, with no rental fees. However, a Dedicated server occupies an entire machine. That’s why it doesn’t use your Pass’s Lifetime slots. In addition to your ZapX Pass, each server requires a Dedicated Lifetime slot, billed every 30 days. This slot isn’t included in any Pass tier; you’ll see the current price when you order. Important: Your Lifetime Dedicated server will be locked and shut down if you don’t have an active Dedicated Lifetime slot or an active ZapX Pass. You can unlock it again as soon as you have both. Your hardware and data will be kept for at least 14 days after the server is locked. After that, the hardware may be released and all disks erased. If you unlock the server later, a server of the same model or an equivalent server will be set up again. See Section 8 of our Terms and Conditions for details.

Which ZapX Pass tiers are available?

There are three tiers that build on each other: Plus, Pro, and Max.

How many backup slots do I get with each tier?

For each service you subscribe to, you get 1 personal backup slot with Plus, 3 with Pro, and 5 with Max. Automatic backup schedules are included from Pro onward. Daily automatic backups are included separately. There’s also an account-wide storage limit for all backups of your services combined, daily backups included: 250 GB with Plus, 500 GB with Pro, and 1,000 GB with Max. You can add more backup storage on the ZapX Pass page if you need it.

Do I need ZapX Pass for Lifetime servers?

Yes. You must have an active ZapX Pass to buy Lifetime servers. The number of Lifetime servers you can have active at once depends on your tier: 2 with Plus, 8 with Pro, and unlimited with Max.

What happens to my Lifetime servers if I cancel ZapX Pass?

If you cancel at the end of your subscription period, your Pass will remain active until then. After that, your Lifetime servers will be locked. You’ll keep your Lifetime entitlement: as soon as you have a Pass with enough Lifetime slots again, your servers will be unlocked automatically and restored from the archive if needed. Your data will be kept intact for at least 14 days after a server is locked. After that, the server may be archived; the archive will be kept for at least six months and may then be deleted. See Section 8 of our Terms and Conditions for details. The purchase price is non-refundable.

Is the ZapX AI Agent included in every tier?

Yes. The ZapX AI Agent is included in all three tiers: Plus, Pro, and Max.

ZapX Pass: Premium Subscription Overview

Q: What if my ZapX Pass tier drops and I have too many Lifetime servers?

Any servers over your limit will be locked (stopped and inaccessible). They’ll be unlocked automatically when you have an active Pass and an available slot. Your data will be kept intact for at least 14 days after a server is locked. After that, the server may be archived; the archive will be kept for at least six months and may then be deleted. See Section 8 of our Terms and Conditions for details.

ZapX Pass is an account-wide premium subscription that includes the AI Agent, more backup slots, more Lifetime server slots, service sharing, and Discord benefits across three tiers.

10 November 20265 min read8 Views0 helpful

Overview

ZapX Pass is an account-wide premium subscription — it applies to your entire ZAP account, not just one server. There are three tiers: Plus, Pro, and Max, each building on the previous one. You can get ZapX Pass in the shop or directly from ZapX Pass in the main navigation.

What ZapX Pass unlocks

ZapX AI Agent: Included in all three tiers — your personal server admin in the web interface, ready to help with server configuration and account questions. Learn more in the guide “ZapX AI Agent: What it can do and how to use it”.
Full backup management: We automatically back up your services every day. With ZapX Pass, you can also create and restore backups yourself, and download them with a click for game servers. You get dedicated backup slots for each service you subscribe to (game server, VPS, database, TeamSpeak, Discord bot): 1 slot per service with Plus, 3 with Pro, and 5 with Max. Automatic backup schedules are also included from Pro onward. Learn more in Manage backups. There’s also an account-wide storage limit for all backups of your services combined, daily backups included: 250 GB with Plus, 500 GB with Pro, and 1,000 GB with Max. You can add more backup storage on the ZapX Pass page if you need it.
More Lifetime server slots: You still buy Lifetime servers separately, but you must have an active ZapX Pass to buy them — purchases aren’t available without a Pass (the cheapest tier will be added automatically at checkout). Your ZapX Pass determines how many Lifetime servers can be active at once (2 with Plus, 8 with Pro, unlimited with Max). If you later downgrade to a tier with fewer slots or your Pass expires, any servers over your limit will be locked (stopped and inaccessible). They’ll be unlocked automatically when you have an active Pass and an available slot. Their IP address and port may change. Your data will be kept intact for at least 14 days after a server is locked. After that, the server may be archived; the archive will be kept for at least six months and may then be deleted (for Dedicated servers, the hardware may be released after 14 days). See Section 8 of the Terms and Conditions for details. With any tier, you can also deactivate Lifetime servers yourself and use the slot for another server without losing your Lifetime status.
Service sharing: Higher limits for sharing groups and members per group (5 groups/10 members with Plus, 20/50 with Pro, unlimited with Max) — useful when managing servers with a team or friends.
Discord benefits: A Discord badge in the ZAP community (all tiers) and access to the exclusive staff chat (Max only).

AI quota

The ZapX AI Agent and ZapX Maker use an AI quota measured in AI tokens per 30 days: 0.5 million with Plus, 1.5 million with Pro, and 3 million with Max. The quota is based on the amount of text processed (including chat history and tool results), not the number of messages. Zappy, the support chat, and tickets never count toward it. You can see your usage and renewal date on the “AI quota” card in your ZapX Pass overview. You’ll get a notification in the panel at 80% usage and an email at 100%.

Get more tokens: Upgrade to a higher tier or buy token packages: +1 million for €4.99, +3 million for €14.99, or +10 million for €49.99 per 30 days (up to 30 million in total, available only with a paid Pass). If you buy a package partway through a period, you’ll get a prorated number of tokens at a prorated price. You’ll get the full amount from the next period onward.
Upgrades and paid starts: The higher quota takes effect immediately. If this starts a new period, any AI tokens you’ve already used are counted against it — your quota doesn’t reset to zero.
Renewal: Your quota resets at the end of each 30-day period. Unused AI tokens expire.
Cancellation: You can cancel a package yourself in the ZapX Pass overview within 14 days. The package will be removed immediately, and you’ll get a refund.

Is Lifetime still Lifetime with ZapX Pass?

Yes. You pay for your Lifetime server once, with no rental fees. ZapX Pass is a subscription for your entire account, not an individual server. It includes your Lifetime slots (2 with Plus, 8 with Pro, unlimited with Max), the ZapX AI Agent, and extra backup slots. The more Lifetime servers you run with your Pass, the lower its cost per server.

Dedicated servers are also available as Lifetime servers, and you pay for the hardware once. However, a Dedicated server occupies an entire machine. That’s why it doesn’t use your Pass’s Lifetime slots. In addition to your ZapX Pass, each server requires a Dedicated Lifetime slot, billed every 30 days. This slot isn’t included in any Pass tier; you’ll see the current price when you order.

Where to check your status

Select ZapX Pass in the navigation to open your dashboard. There you can see your current tier, slot and limit usage, and options to change tiers or cancel.

Changing your tier and Dedicated slots

You change your tier on the ZapX Pass page, where you can also adjust your Dedicated Lifetime slots. Every change takes effect immediately, and the window shows you the exact amount before you confirm.

Upgrade: The higher tier applies immediately. With a 30-day Pass, a new period starts today: the remaining time of your previous tier is credited, and you pay for the new tier for a full 30 days. With 90, 180, or 365 days, you only pay the prorated difference until the end of your term.
Downgrade: A lower tier or fewer Dedicated Lifetime slots also take effect immediately. Your billing period stays the same, and the unused remaining time is added to your customer account as credit. The credit is applied to your next invoices. Learn more in Paying with Credit.
Trial: While your Pass is in its trial, a change costs nothing and you don't receive any credit.
Limits: You can't reduce your Dedicated Lifetime slots below the number of Dedicated servers you're using. If you have more active Lifetime servers after a downgrade than the new tier has slots, the extra servers are locked (see above).

Summary

You now know what ZapX Pass is and what each of its three tiers includes. To learn what the ZapX AI Agent included with your subscription can do, see the guide “ZapX AI Agent: What it can do and how to use it”.

FAQ

Frequently asked questions

Yes. You pay for your Lifetime server once, with no rental fees after that. ZapX Pass is for your entire account, not a subscription for each server. It includes Lifetime slots (2 with Plus, 8 with Pro, unlimited with Max), the ZapX AI Agent, and extra backup slots. If you use multiple slots, the cost of your Pass is spread across all your servers, so its share per server gets smaller with every additional Lifetime server. Important: Your Lifetime servers only run while you have an active ZapX Pass. Without a Pass, they’ll be locked, but you’ll keep your Lifetime entitlement and can unlock them again at any time with an active Pass. Your data will be kept intact for at least 14 days after a server is locked. After that, the server may be archived; the archive will be kept for at least six months and may then be deleted. See Section 8 of our Terms and Conditions for details.

Your Lifetime server is already paid for; the Pass isn’t rent for the server. It covers features that have ongoing costs: the ZapX AI Agent, backups, the ZapX app, and Discord bot and MCP integration. The Pass applies to your entire account and is billed every 30 days. For a detailed answer, see “Lifetime behind a paywall? Our honest answer” on the ZapX blog.

ZapX Pass is an account-wide premium subscription. It applies to your entire ZAP account, not just one server.

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ZapX Pass: Premium Subscription Overview

Overview

What ZapX Pass unlocks

AI quota

Is Lifetime still Lifetime with ZapX Pass?

Where to check your status

Changing your tier and Dedicated slots

Summary

Frequently asked questions

Administration

What ZapX Pass unlocks

AI quota

Is Lifetime still Lifetime with ZapX Pass?

Where to check your status

Changing your tier and Dedicated slots

Summary

Game Server

Servers & Hosting

ZAPX

Resources

ZAP-Hosting