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Common issues with your TerraTech Worlds server on a VPS and how to fix them quickly, from crashes to lag → Learn more
10 November 20264 min read0 Views0 helpful
Introduction
Running your own TerraTech Worlds server on a VPS is a lot of fun, but it also means taking responsibility when something goes wrong. Crashes, lag, and configuration issues are common challenges that every server owner eventually encounters.
To help you spend less time troubleshooting, we’ll show you the most common issues and how to fix them quickly on your VPS.
FAQ
Frequently asked questions
If you set up the server using the Game Server Installer, find them at C:\ZapX-GameServers\terratech-worlds\logs\server.log. Restarts after crashes are listed in logs\supervisor.log.
The installer automatically restarts the server after a crash. If it crashes several times in quick succession, the installer gives up. Fix the cause, then start the server using the TerraTech Worlds (terratech-worlds) - Start shortcut.
Check under Monitoring in the ZapX dashboard to see whether your VPS memory or CPU is overloaded. TerraTech Worlds needs at least 6 GB of memory. If that’s not enough, upgrading your VPS is the easiest solution.
In TerraTech Worlds, the server name in the installer is the name of the save. If you changed it, the server will load a different save. Run the installer again with the old name.
Use the TerraTech Worlds (terratech-worlds) - Backup shortcut on your VPS. Your entire VPS is also backed up daily. With an active ZapX Pass, you can restore these backups yourself.
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Terratech Worlds
Issues and solutions
The cause of server issues isn’t always immediately obvious. The best place to start is the server output: if you set up TerraTech Worlds using the Game Server Installer, you’ll find it at C:\ZapX-GameServers\terratech-worlds\logs\server.log. Restarts after crashes are logged by the installer in logs\supervisor.log.
General
Server not visible
If your server doesn’t appear in the server list, first check whether it’s running and has finished starting up. Check server.log to confirm. The first startup takes about 30 seconds while the planet loads. Then check that the ports are open in the Windows firewall and your VPS’s network firewall. You can find out which ports TerraTech Worlds needs in TerraTech Worlds: Set up a server on your VPS. Also make sure there aren’t any filters active in the server list that could be hiding your server.
Server won’t start
Start the server via Remote Desktop using the TerraTech Worlds (terratech-worlds) - Start shortcut and check server.log. Common causes include an error in dedicated_server_config.json (the file is JSON, so even a missing comma is enough), a port already in use by another program, or insufficient memory. If you’ve changed the configuration in server\dedicated_server_config.json, try reverting the change to see if that fixes the issue.
Crashes
Nothing ends a good session faster than an unexpected crash. Possible causes include an outdated server version, an overloaded VPS, or a misconfiguration. The installer automatically restarts your server after a crash. If it crashes several times in quick succession, the installer gives up. You’ll then need to fix the cause and start the server yourself.
Keep your server up to date
An outdated server can cause crashes, unexpected behavior, or startup issues, and often prevents players from connecting with a newer game version. Updates aren’t installed automatically. Open the Game Server Installer again and select TerraTech Worlds; it will then show Update. Alternatively, use the TerraTech Worlds (terratech-worlds) - Update shortcut on your VPS.
A new save instead of your old world
In TerraTech Worlds, the server name in the installer is the name of the save. If you changed it, the server will start with a different save. Run the installer again with the old name to load your existing world.
Performance
Issues like lag or delays often occur when the configuration isn’t right or the VPS doesn’t have enough resources.
Poor server configuration
Unsuitable settings can increase resource usage and cause lag. Check the values in server\dedicated_server_config.json, such as the player limit (8 maximum). Stop the server before editing the file. Change the port, player limit, password, save, and planet through the installer, which overwrites these values every time it runs.
Not enough VPS resources
TerraTech Worlds needs at least 6 GB of memory. The operating system and other programs on your VPS need additional resources. You can check how heavily your VPS is being used under Monitoring in the ZapX dashboard. If memory or CPU usage is consistently maxed out, upgrading your VPS may help. Find out more in Upgrade, downgrade, renewal, and cancellation.
Network
Ping spikes, lag, and network delays
Ping spikes and lag are usually caused by limited VPS resources, a high number of players, or a server location far from your players. First, check usage under Monitoring. If you suspect routing issues, Diagnose network issues with WinMTR/MTR can help. If you’re still having trouble, contact our support team.
DDoS and other network threats
Game servers are occasionally targeted by DDoS attacks, which flood the server with traffic. Your VPS is protected by our DDoS protection. You can view past attacks in the DDoS Manager for your VPS in the ZapX dashboard, if it’s available at your location. If you suspect an attack is causing issues, contact our support team.
Preventive measures
Regular backups can save you a lot of stress. Use the TerraTech Worlds (terratech-worlds) - Backup shortcut to back up your worlds and settings as a ZIP file at any time, and the TerraTech Worlds (terratech-worlds) - Restore shortcut to restore them. Your entire VPS is also backed up automatically every day. With an active ZapX Pass, you can restore these backups yourself and create your own. Find out more in Daily backups, restoring, and locked actions.
Conclusion
These steps should help you resolve the issue. If they don’t, feel free to contact our support team: simply start a support chat in your ZapX customer account. We’re here for you every day and happy to help! 🙂
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