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Common issues with your Renown VPS and how to resolve them quickly, from missing configuration files to lag → Learn more
Running your own Renown server on a VPS is a lot of fun, but it also means taking responsibility when something goes wrong. Crashes, lag, and configuration issues are common challenges that every server owner will encounter at some point.
To help you spend less time troubleshooting, we’ve listed the most common issues here and explained how to resolve them quickly on your VPS.
FAQ
Renown_Combat\Saved\Logs\ folder (Linux: Renown_Combat/Saved/Logs/). Steam’s launch parameters also let you view the output in a separate console window.PrivateSession is set to False in Game.ini, and the game, query, and beacon ports are open in your firewalls.MaxPlayers if needed. If that doesn’t help, upgrading your VPS is the easiest solution.Feedback
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The causes of server issues aren’t always immediately obvious. The best place to start is the server output: Use Steam’s launch parameters (-log, -newconsole) to view the server output in a separate console window. Unreal Engine saves log files in the Renown_Combat\Saved\Logs\ folder (Linux: Renown_Combat/Saved/Logs/). For instructions on setting up the server, see Renown: Set up a server on your VPS.
If your server doesn’t appear in the server list, first check the log to see whether it has finished starting and whether PrivateSession is set to False in Game.ini. Then check that the game, query, and beacon ports specified in your launch command (typically 7777, 27015, and 9999, all UDP) are open in your operating system’s firewall and your VPS’s network firewall. Also make sure no filters are enabled in the server list that could hide your server.
Start the server manually using your startup file and check the console window and log. Make sure you’ve included all of Steam’s launch parameters (app_info_print 1512690, launch section). Common causes include a typo in Game.ini, a port already in use by another program, or insufficient memory. If you’ve changed the configuration, try reverting the change to see if that resolves the issue.
The server creates Game.ini and the other configuration files the first time it starts. Start it once after installation, then shut it down and edit the files.
Nothing ends a good session faster than an unexpected crash. Causes can include an outdated server version, faulty mods, an overloaded VPS, or a misconfiguration. To have your server restart automatically after a crash, you can run it as a systemd service with automatic restarts on Linux. On Windows, restart it after a crash using your startup file.
An outdated server can cause crashes, unexpected behavior, or startup issues, and often prevents players from connecting with a newer game version. Updates aren’t installed automatically. Stop the server and run the same SteamCMD command you used during installation (App ID 1512690).
Crashes are often caused by faulty or outdated mods and extensions, especially after a game update. Try disabling additional content and starting with a minimal configuration. If the problem goes away, add the content back step by step, testing after each change. This helps you identify exactly what’s causing the issue.
Issues such as lag or delays often occur when the configuration isn’t suitable, the VPS doesn’t have enough resources, or extensions are overloading the system.
Unsuitable settings can increase resource usage and cause lag. Check the values in Game.ini, such as MaxPlayers. Stop the server before editing the file, then restart it afterward.
The memory and CPU your Renown server needs depend on the number of players and your settings. The operating system and other programs on the VPS also need resources. You can check how heavily your VPS is being used in the ZapX dashboard under Monitoring. If memory or CPU usage is consistently maxed out, upgrading your VPS can help. Learn more in Upgrade, downgrade, renewal, and cancellation.
Ping spikes and lag are usually caused by limited VPS resources, a high number of players, or a server location far from your players. First, check resource usage under Monitoring. If you suspect routing issues, see Diagnose network issues with WinMTR/MTR. If you’re still having trouble, contact our support team.
Game servers are occasionally targeted by DDoS attacks, which flood the server with traffic. Your VPS is protected by our DDoS protection. You can view past attacks in the DDoS Manager for your VPS in the ZapX dashboard, if it’s available at your location. If you suspect an attack is causing issues, contact our support team.
Regular backups can save you a lot of stress. Before updating, back up the Renown_Combat\Saved folder, which contains your configuration and game saves. Your entire VPS is also backed up automatically every day. With an active ZapX Pass, you can restore these backups yourself and create your own. Learn more in Daily backups, restoration, and restricted actions.
These steps should help you resolve your issue. If they don’t, don’t hesitate to contact our support team: simply start a support chat in your ZapX customer account. We’re here for you every day and happy to help! 🙂
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