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The most common issues with your open.mp server on a VPS and how to fix them quickly, from startup errors to lag → Learn more
10 November 20264 min read0 Views0 helpful
Introduction
Running your own open.mp server on a VPS is a lot of fun, but it also means taking responsibility when something goes wrong. Crashes, lag, and configuration issues are common challenges that every server owner eventually encounters.
To help you spend less time troubleshooting, we’ll show you the most common issues and how to fix them quickly on your VPS.
FAQ
Frequently asked questions
If you set up the server with the Game Server Installer, find them at C:\ZapX-GameServers\openmp\logs\server.log. Restarts after crashes are recorded in logs\supervisor.log.
The installer automatically restarts the server after a crash. If it crashes several times in a short period, the installer gives up. Fix the cause, then start the server using the open.mp (openmp) - Start shortcut.
In the ZapX dashboard, check under Monitoring whether your VPS is running out of RAM or CPU. open.mp requires at least 2 GB of RAM. If reducing the player limit or additional content doesn’t help, upgrading your VPS is the simplest solution.
Use the open.mp (openmp) - Backup shortcut on your VPS. Your entire VPS is also backed up daily. With an active ZapX Pass, you can restore these backups yourself.
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Open.mp
Issues and solutions
The causes of server issues are often not immediately obvious. The best place to start is the server output: if you set up open.mp with the Game Server Installer, you can find it at C:\ZapX-GameServers\openmp\logs\server.log. The installer logs restarts after crashes in logs\supervisor.log.
General
Server not visible
If your server doesn’t appear in the server list, first check that it’s running and that the gamemode loaded without errors. Check server.log for this. Also make sure that announce and enable_query are set to true in config.json. Then check that the ports are open in the Windows firewall and your VPS’s network firewall. For the ports open.mp needs, see open.mp: Set up a server on your VPS. Also make sure there are no active server list filters hiding your server.
Server won’t start
Start the server using the open.mp (openmp) - Start shortcut over Remote Desktop and monitor server.log. Common causes include an error in config.json (such as a missing comma), a gamemode listed in pawn.main_scripts that isn’t present as an .amx file in the gamemodes folder, an incompatible plugin, or a port already in use by another program. If you’ve made any changes, try reverting them.
Crashes
Nothing ends a good session faster than an unexpected crash. Causes may include an outdated server version, faulty scripts or plugins, an overloaded VPS, or a misconfiguration. The installer automatically restarts your server after a crash. If it crashes several times in a short period, the installer gives up. You’ll then need to fix the cause and start the server yourself.
Keep your server up to date
Updates aren’t installed automatically. Open the Game Server Installer again and select open.mp. It will show Update and install the latest version of open.mp. Alternatively, use the open.mp (openmp) - Update shortcut on your VPS. After an update, check that your plugins are still compatible with the new version.
Faulty gamemodes, filterscripts, and plugins
Crashes are often caused by faulty or outdated scripts and plugins. Try disabling additional filterscripts and plugins in config.json and start with the default gamemode. If the issue goes away, add them back one at a time and test after each step. This helps you pinpoint the cause.
Performance
Issues such as lag or delays often occur when the configuration isn’t suitable, the VPS doesn’t have enough resources, or additional content is overloading the system.
Poor server configuration
Unsuitable settings can lead to higher resource usage and lag. Check the values in server\config.json, such as the player limit (max_players) and number of NPCs (max_bots). Stop the server before editing the file. However, lag in open.mp is often caused by the gamemode itself, for example, timers that run too frequently.
Not enough VPS resources
open.mp requires at least 2 GB of RAM. The operating system and other programs on the VPS need additional resources. You can see how heavily your VPS is being used under Monitoring in the ZapX dashboard. If RAM or CPU usage is consistently maxed out, upgrading your VPS may help. Learn more in Upgrade, downgrade, renewal, and cancellation.
Network
Ping spikes, lag, and network delays
Ping spikes and lag are usually caused by limited VPS resources, a high number of players, or a server location far from your players. First, check usage under Monitoring. If you suspect routing issues, see How to identify network issues with WinMTR/MTR. If you still need help, contact our support team.
DDoS and other network threats
Game servers are occasionally targeted by DDoS attacks, which flood the server with traffic. Your VPS is protected by our DDoS protection. You can view past attacks in the DDoS Manager for your VPS in the ZapX dashboard, if it’s available at your location. If you suspect an attack is causing issues, contact our support team.
Preventive measures
Regular backups can save you a lot of stress. Use the open.mp (openmp) - Backup shortcut to back up config.json, bans.json, your gamemodes, filterscripts, script data, and plugins as a ZIP file at any time. Use open.mp (openmp) - Restore to restore them. Your entire VPS is also backed up automatically every day. With an active ZapX Pass, you can restore these backups yourself and create your own backups. Learn more in Daily backups, restoring data, and restricted actions.
Conclusion
These steps should help you resolve your issue. If they don’t, don’t hesitate to contact our support team: just start a support chat in your ZapX customer account. We’re here for you every day and happy to help! 🙂
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