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Dedicated Server: Remote Desktop Connection Drops

Discover how to fix RDP freezes by improving connection stability and preventing session drops → Learn more now

10 November 20261 min read0 Views0 helpful

Introduction

The RDP freezing issue is a common phenomenon where remote desktop sessions unexpectedly freeze depending on the operating system and version used. This problem can be frustrating and significantly impact productivity. In this document, you will learn more about the cause of the issue and how to resolve it.

FAQ

Frequently asked questions

This issue is usually related to the RDP protocol's low tolerance for packet loss or corrupted packets, sometimes worsened by a bug in certain Windows versions when switching between TCP and UDP protocols.
Disable the UDP protocol for the RDP connection by running this command in an administrative command prompt: reg add "HKLM\software\policies\microsoft\windows nt\Terminal Services\Client" /v fClientDisableUDP /d 1 /t REG_DWORD, then restart your computer.

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