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Learn how to fully manage your Enterprise Dedicated Server with iLO for seamless control and monitoring → Find out more
10 November 20265 min read1 Views0 helpful
Introduction
Our Enterprise Dedicated Servers use the iLO management interface, which gives you full, unrestricted control of your server.
Its features include starting, stopping, and restarting the server; a management console via Java or HTML5; and mounting boot media (ISOs).
Change settings with care, as incorrect changes can cause serious problems.
FAQ
Frequently asked questions
In the Remote Management tab, click “Start session” to activate a time-limited session. Then click “Open Remote Management” to go straight to the iLO interface without a separate login.
Green means OK, yellow means Degraded, and red means Critical. An SSD shown as “degraded” is usually not a problem. Contact support immediately if the status is red or “Critical.”
Fully restart the server.
No. Normally, you shouldn’t make any significant changes here.
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Dedicated Server
Accessing iLO
Open the Remote Management tab for your Dedicated Server in the ZapX customer panel. There, click “Start session” to activate a time-limited remote management session.
Please note that it may take a few seconds for the session to become fully available.
Once the session is active, ZapX will display temporary login credentials.
To open iLO, click “Open Remote Management” — this takes you through the ZapX gateway directly to the iLO interface, without requiring a separate login with the credentials shown.
After a brief moment, you’ll be logged in to your Dedicated Server’s admin interface.
Here you’ll find lots of important information:
Overview
System Health
This should normally be green. The hardware performs a self-check every time the server starts. If there are any problems, the system reports them immediately.
Possible statuses are green (OK), yellow (Degraded), and red (Critical). The server may show your SSD as degraded, which is usually not a problem.
You can always contact support, and we’ll check whether any action is needed. If the system status is red (“Critical”), contact support immediately.
The first step in troubleshooting is always to fully restart the server.
iLO Health
Shows additional information about iLO parameters. There should be no significant changes here.
You don’t need to change anything here.
Server Power
Shows your server’s status. For example, “ON” means your server is running.
Integrated Remote Console
Here you can view your server and run commands.
The remote consoles differ in two ways:
HTML5 opens directly in your browser and doesn’t require third-party software.
Java Web Start uses Java to open the management console.
You can safely dismiss security warnings.
For step-by-step instructions on connecting through the remote console, see our detailed guide.
Active Sessions
Here you can see all users currently connected to iLO.
iLO Event Log
Stores all changes made through iLO, such as logins, server starts and stops, and settings.
Integrated Management Log
Stores all hardware-related information, such as the results of the POST (Power On Self-Test), which runs every time the server starts.
Hardware issues with your Dedicated Server are shown here.
Virtual Media
You’ll usually mount your own ISO files directly from the Installation tab in the ZapX panel (see our Custom ISO guide). There you can choose from our catalog or add your own ISO using a URL.
Alternatively, you can mount your own boot media (ISOs) here via the “Connect CD/DVD-ROM” submenu.
The boot order is set to boot from a registered ISO first by default.
You can also change the order in the “Boot Order” menu.
Under “Scripted Media URL,” enter the full link to your ISO, for example: http://mydomain.com/bootimage.iso
The link must point directly to the ISO and end in .iso.
Then click “Insert Media” and restart your server in “Power Management.”
Your server will now load the mounted ISO.
Power Management
Here you can manage everything related to starting and stopping your ZAP Dedicated Server.
Graceful Power Off
Shuts down your server cleanly, just like pressing the power button on your laptop or PC once.
All applications are closed properly, and the server shuts down in an orderly manner.
Depending on the applications, this may take some time.
Force Power Off
Shuts down your server immediately without waiting, like unplugging the power cord.
The system turns off immediately, with no delay.
Force System Reset
Immediately restarts your system.
Power Meter
Shows your system’s average power consumption. The higher the consumption, the higher the load.
Network
Shows your iLO network configuration.
Note that these settings are not related to your server’s own network configuration.
Info
To set up your server or troubleshoot network access, you can always check directly on your server.
Remote Consoles (Display)
iLO provides two different remote consoles by default:
The HTML5 Console
With one click, you’re connected directly to your server. No third-party software is required, and it runs right in your browser.
It offers many useful tools:
1 - Server power management settings (start, stop, restart)
2 - Send key combinations (e.g. CTRL + ALT + DEL)
3 - Mount ISOs > CD/DVD > Scripted Media URL
4 - System Health
5 - Server power status (ON / OFF)
If your server has a graphical user interface (GUI), you can use the mouse as usual, and keyboard input is also transmitted.
The Java Console
You need to have Java installed to use the Java console (download it from java.com).
Info
You can ignore security warnings.
After opening the file, the following message will appear. Confirm by clicking “Continue.”
We’ll confirm the risk and click “Run.”
The Java console will now open.
Info
The application often switches the keyboard layout to “EN.”
1 - Server power management settings (start, stop, restart)
2 - Mount ISOs > URL CD/DVD-ROM
3 - Send key combinations (e.g. CTRL + ALT + DEL)
4 - System Health
5 - Server power status (ON / OFF)
If your server has a graphical user interface (GUI), you can use the mouse as usual, and keyboard input is also transmitted.
Common Issues, Tips & Tricks
Server gets stuck during POST (Power On Self-Test) and no longer boots.
Connect to a remote console and check exactly where the server gets stuck. Are any errors displayed?
Turn off the server for a few seconds in Power Management (Force Power Off), then restart it (Momentary Press).
If the server still doesn’t boot, contact support.
ISO won’t load.
Check that the link to your ISO is correct. The easiest test is to open the link in a browser. If a download starts, the link is correct.
Make sure the link is entered correctly in Virtual Media and that the server has been restarted. Also check the boot order to make sure the CD/DVD drive is at the top.
My server takes a long time to boot.
The Enterprise hardware in use takes some time to boot, which is perfectly normal. It may take 10–15 minutes.
I can no longer open iLO.
Make sure there’s an active session in the Remote Management tab. For security reasons, a remote management session expires automatically after a while.
You can start a new session at any time if the old one has expired.
Conclusion
Reading through this guide should make administration much easier. If you have any other questions or need help, our support team is available every day! 🙂
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