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Learn about the most common causes of segmentation faults so you can quickly restore your server’s stability and performance → Find out more
Is your server failing to start, and are you seeing the following error message in the console or log files?
Segmentation Fault
Don't worry! We’re here to help you fix the problem. Below, we explain what can cause this error and what you can do to resolve it. Your server will be back up and running in no time!
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There are several possible causes for this error message. The most common ones are:
An incorrectly or incompletely configured configuration file can cause the server to access invalid parameters or memory locations during startup or while running.
This often happens when, for example, indentation or value assignments are incorrect. This can cause a crash or undefined behavior (e.g., a segmentation fault).
Important server files can become corrupted due to failed transfers, manual changes, or damaged installations. This can cause unexpected behavior or critical crashes, such as a segmentation fault when loading or running the server.
If a server update does not finish successfully or certain dependencies or modules are missing, errors can occur during startup or while the server is running.
Additional extensions such as SourceMod/Metamod, or plugins that are incompatible with your server version or were poorly programmed, can directly affect the server's memory access and cause problems.
To resolve the problem, which may be caused by any of the issues listed above, try the following solutions:
To rule out problems caused by damaged or incomplete game files, you can reinstall your server from scratch by selecting Reinstall under Actions in the Overview. This will reset the server data, so make sure to back up your custom configurations, maps, and plugins beforehand—for example, by downloading them under Files or using ZapX Pass to create a backup.
If you have installed additional content such as SourceMod/Metamod and plugins on your game server, try temporarily disabling or removing it.
This will help you determine whether the additional content is causing the problem. These extensions often run into issues after updates because they may no longer be compatible with the new server version, or may not yet have been updated to support it.
These steps should help you resolve the problem. If they don’t, feel free to contact our support team—we’re here to help every day! 🙂
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