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Learn how to identify and fix Segmentation Fault errors so your server can run smoothly again → Find out more
Is your server failing to start, and are you seeing the following error message in the live console or log files?
Segmentation Fault
Don't panic! We'll help you resolve the issue. Below, we'll explain what can cause this error and what you can do to fix it. Your server will be running smoothly again in no time!
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This error message can have several causes. The most common ones are:
An incorrectly or incompletely configured configuration file can cause the server to access invalid parameters or memory locations during startup or while running.
This can happen, for example, if indentation or value assignments are incorrect. This can then lead to a crash or undefined behavior (e.g., a Segmentation Fault).
Faulty transfers, manual changes, or corrupted installations can damage critical server files. This can lead to unexpected behavior or critical crashes, such as a Segmentation Fault, while loading or running the server.
If a server update doesn't complete successfully or certain dependencies or modules are missing, errors can occur during startup or while the server is running.
Add-ons such as SourceMod/Metamod or plugins that aren't compatible with your server version or were programmed incorrectly can directly affect the server's memory access and cause problems.
To fix the problem, which may be caused by any of the issues listed above, try the following solutions:
To rule out issues caused by corrupted or incomplete game files, you can ask your ZapX AI Agent to validate your server's Steam files with ZapX Pass.
The game server will be automatically checked through SteamCMD, and any missing or faulty files will be replaced with the original versions. The process is fully automatic and ensures that the server files match the current Steam version.
If you've installed additional content such as Sourcemod/Metamod and plugins on your game server, try temporarily disabling or removing it.
This can help you determine whether the additional content is causing the problem. These extensions often cause issues after updates because they may no longer be compatible—or may not yet be compatible—with the new server version.
These steps should help you resolve the problem. If they don't, don't hesitate to contact our support team—we're here to help every day! 🙂
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