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The most common issues with your Battalion 1944 server on a VPS and how to fix them quickly, from crashes to lag → Learn more
10 November 20264 min read0 Views0 helpful
Introduction
Running your own Battalion 1944 server on a VPS is a lot of fun, but it also means taking responsibility when something goes wrong. Crashes, lag, and configuration issues are common challenges that every server owner will encounter at some point.
To help you spend less time troubleshooting, we’ll show you the most common issues and how to fix them quickly on your VPS.
FAQ
Frequently asked questions
If you set up the server with the Game Server Installer, find them at C:\ZapX-GameServers\battalion-1944\logs\server.log. Restarts after crashes are logged in logs\supervisor.log.
Check that the server is running and that the game and query ports are open. Steam won’t start without its libraries next to the server file, so try running the installer again.
In the ZapX dashboard, check Monitoring to see whether your VPS memory or CPU is under heavy load, and reduce the number of players per team if needed. If that doesn’t help, upgrading your VPS is the easiest option.
Use the Battalion 1944 (battalion-1944) - Backup shortcut on your VPS. It backs up ServerConfig.ini; there’s no game world to back up. Your entire VPS is also backed up daily.
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Battalion 1944
Issues and solutions
The causes of server issues aren’t always immediately obvious. The best place to start is the server output: if you set up Battalion 1944 with the Game Server Installer, you can find it at C:\ZapX-GameServers\battalion-1944\logs\server.log. Restarts after crashes are logged by the installer in logs\supervisor.log.
General
Server not visible
If your server doesn’t appear in the server list, first check whether it’s running. To do this, look in server.log. Next, check that the game and query ports are open in the Windows Firewall and your VPS’s network firewall. For more information, see Battalion 1944: Set up a server on your VPS. The installer also places the Steam libraries steamclient64.dll, tier0_s64.dll, and vstdlib_s64.dll next to the server file. If they’re missing, Steam won’t start and the server won’t appear in the list. If so, run the installer again. Finally, make sure no filters are active in the server list.
Server won’t start
Start the server via Remote Desktop using the shortcut Battalion 1944 (battalion-1944) - Start and check server.log. Common causes include a typo in ServerConfig.ini, a port that’s already in use by another program, or insufficient memory. If you changed the configuration, try reverting the change or use Battalion 1944 (battalion-1944) - Restore to restore a backup.
Crashes
Nothing ends a good session faster than an unexpected crash. Possible causes include an outdated server version, faulty additional content, an overloaded VPS, or a misconfiguration. The installer automatically restarts your server after a crash. If it crashes several times in a short period, the installer gives up. You’ll then need to fix the cause and restart the server yourself.
Keep your server up to date
An outdated server can cause crashes, unexpected behavior, or startup issues, and often prevents players with a newer game version from connecting. Updates aren’t installed automatically. Open the Game Server Installer again and select Battalion 1944; it will then show Update. Alternatively, use the shortcut Battalion 1944 (battalion-1944) - Update on your VPS.
Faulty mods and additional content
Crashes are often caused by faulty or outdated additional content, such as mods or custom maps, especially after a game update. Try removing additional content and starting with a minimal configuration. If the issue goes away, add the content back one step at a time and test after each step. This will help you pinpoint what’s causing the problem.
Performance
Issues such as lag or delays often occur when the configuration isn’t suitable, the VPS doesn’t have enough resources, or additional content is overloading the system.
Poor server configuration
Unsuitable settings can lead to higher resource usage and lag. Check the values in server\Battalion\Config\ServerConfig.ini, such as the number of players per team. Stop the server before editing the file.
Not enough VPS resources
Battalion 1944 requires at least 4 GB of memory. The operating system and other programs on your VPS also need resources. You can see how heavily your VPS is being used in the ZapX dashboard under Monitoring. If memory or CPU usage is consistently maxed out, upgrading your VPS can help. For more information, see Upgrade, downgrade, renewal, and cancellation.
Network
Ping spikes, lag, and network delays
Ping spikes and lag are usually caused by limited VPS resources, a high number of players, or a server location far from your players. First, check usage under Monitoring. If you suspect routing issues, see Diagnose network issues with WinMTR/MTR. If you’re still having trouble, contact our support team.
DDoS and other network threats
Game servers are occasionally targeted by DDoS attacks, which flood the server with traffic. Your VPS is protected by our DDoS protection. You can view past attacks in the DDoS Manager for your VPS in the ZapX dashboard, if it’s available at your location. If you suspect an attack is causing issues, contact our support team.
Preventive measures
Regular backups can save you a lot of stress. Use the shortcut Battalion 1944 (battalion-1944) - Backup to save your server settings as a ZIP file at any time, and Battalion 1944 (battalion-1944) - Restore to restore a backup. Your entire VPS is also backed up automatically every day. With an active ZapX Pass, you can restore these backups yourself and create your own. Find out more in Daily backups, restores, and restricted actions.
Conclusion
These steps should help you resolve your issue. If they don’t, don’t hesitate to contact our support team: simply start a support chat in your ZapX customer account. We’re here for you every day and happy to help! 🙂
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