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The most common issues with your Avorion server on a VPS and how to fix them quickly, from crashes to lag → Learn more
Running your own Avorion server on a VPS is a lot of fun, but it also means taking responsibility when things go wrong. Crashes, lag, and configuration issues are typical challenges that every server owner encounters sooner or later.
To help you spend less time troubleshooting, we’ll show you the most common issues and how to fix them quickly on your VPS.
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C:\ZapX-GameServers\avorion\logs\server.log. Restarts after crashes are listed in logs\supervisor.log.Avorion (avorion) - Start shortcut.Avorion (avorion) - Backup shortcut on your VPS. Your entire VPS is also backed up daily, and with an active ZapX Pass, you can restore these backups yourself.Feedback
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The causes of server issues aren’t always immediately obvious. The best place to start is the server output: If you set up Avorion with the Game Server Installer, you can find it at C:\ZapX-GameServers\avorion\logs\server.log. The installer logs restarts after crashes in logs\supervisor.log.
If your server doesn’t appear in the server list, first check whether it’s running and has finished starting up. To do this, check server.log. Then check that the ports are open in the Windows Firewall and your VPS’s network firewall. You can find out which ports Avorion needs in Avorion: Set up a server on your VPS. Also make sure there are no filters enabled in the server list that are hiding your server.
Start the server via Remote Desktop using the Avorion (avorion) - Start shortcut and monitor server.log. Common causes include a typo in server.ini, a port already being used by another program, or insufficient memory. If you’ve changed the configuration, try reverting the change.
Nothing ends a good session faster than an unexpected crash. Causes can include an outdated server version, faulty mods, an overloaded VPS, or a misconfiguration. The installer automatically restarts your server after a crash. If it crashes several times in a short period, the installer gives up. You’ll then need to fix the cause and restart the server yourself.
An outdated server can cause crashes, unexpected behavior, or startup issues, and often prevents players from connecting with a newer game version. Updates aren’t installed automatically. Open the Game Server Installer again and select Avorion; it will then show Update. Alternatively, use the Avorion (avorion) - Update shortcut on your VPS.
Crashes are often caused by faulty or outdated mods, especially after a game update. Try disabling additional content and starting with a minimal configuration. If that fixes the problem, add the mods back one at a time and test after each step. This will help you identify exactly which mod is causing trouble.
Issues such as lag or delays often occur when the configuration isn’t suitable, the VPS doesn’t have enough resources, or mods are overloading the system.
Unsuitable settings can lead to higher resource usage and lag. Check the values in data\avorion_galaxy\server.ini, such as the number of player slots. Stop the server before editing the file, because Avorion rewrites it when it shuts down.
Avorion needs at least 3 GB of memory. The operating system and other programs on the VPS also need resources. You can check how heavily your VPS is being used in the ZapX dashboard under Monitoring. If memory or CPU usage is consistently maxed out, upgrading your VPS can help. Learn more in Upgrade, downgrade, renewal, and cancellation.
Ping spikes and lag are usually caused by limited VPS resources, a high number of players, or a server location far from your players. First, check the usage under Monitoring. If you suspect routing issues, Diagnose network issues with WinMTR/MTR can help. If you’re still having trouble, contact our support team.
Game servers are occasionally targeted by DDoS attacks that flood the server with traffic. Your VPS is protected by our DDoS protection. You can view past attacks in the DDoS Manager for your VPS in the ZapX dashboard, if it’s available at your location. If you suspect an attack is causing problems, contact our support team.
Regular backups can save you a lot of stress. Use the Avorion (avorion) - Backup shortcut to save your galaxy as a ZIP file at any time, and Avorion (avorion) - Restore to restore it. In addition, your entire VPS is backed up automatically every day. With an active ZapX Pass, you can restore these backups yourself and create your own. Learn more in Daily backups, restoring backups, and restricted actions.
These steps should help you solve your problem. If they don’t, don’t hesitate to contact our support team: Simply start a support chat in your ZapX customer account. We’re here for you every day and will be happy to help! 🙂
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