Online traceroute – check your route and packet loss
Use this online traceroute to find where your connection to our servers runs into trouble: four data centers run MTR traces to your own IP address, each hop appears with packet loss and latency, and a plain-language analysis identifies the network where the problem lies. You can also measure the reverse route from your computer using a script.
Built by Julian Alker
Free, with no sign-up or installation: choose a location and start right in your browser.
Good route? Get a VPS at the location that fits you best.
Which locations should the trace run from?
A trace runs from the selected location to your public IP address.
Example result
How the traceroute shows your route
The tool measures the route from one of our locations to your IP address, shows each hop with packet loss and latency, and summarizes the result in plain language. This example is fictional (addresses and network operators are for illustration only); your result depends on your connection.
Example · Location → visitor in Germany
Issue found| No. | Hop | Network | Loss | Avg. ms | Best | Worst | Jitter |
|---|---|---|---|---|---|---|---|
| 1 | 198.51.100.1 | ZAP-Hosting GmbH · AS206996 | 0 % | 0.6 | 0.4 | 1.2 | 0.5 |
| 2 | 198.51.100.9edge1.egh.example.net | Ferdinand Zink trading as Tube-Hosting · AS49581 | 0 % | 1.3 | 1 | 2.4 | 0.5 |
| 3 | 203.0.113.17core1.transit.example.net | EXAMPLE-TRANSIT · AS64496 | 0 % | 4.8 | 4.3 | 7.2 | 0.5 |
| 4 | 203.0.113.33core2.transit.example.net | EXAMPLE-TRANSIT · AS64496 | 40 % | 7.9 | 7.1 | 11.4 | 1.6 |
| 5 | 203.0.113.49peering.example.net | EXAMPLE-TRANSIT · AS64496 | 0 % | 8.4 | 7.9 | 12.3 | 0.5 |
| 6 | 198.51.100.65bb1.provider.example.net | EXAMPLE-PROVIDER · AS64497 | 30 % | 11.2 | 10.3 | 18.9 | 3.1 |
| 7 | 198.51.100.81agg7.provider.example.net | EXAMPLE-PROVIDER · AS64497 | 30 % | 12.4 | 11.2 | 20.7 | 3.4 |
| 8 | 203.0.113.x | EXAMPLE-PROVIDER · AS64497 | 30 % | 14.1 | 12.7 | 23.5 | 3.9 |
- From hop 6, 30% of packets are lost, and the loss persists to the destination (30%). The issue is in EXAMPLE-PROVIDER (AS64497)'s network.
How it works
Run an online traceroute: How to check your route
No download, no login: choose a location, view the hops, and share the result.
Step 1
Choose locations
Select one or more of our locations in the tool. The trace runs automatically to your public IP address; you don’t need to enter anything.
Step 2
Start trace
Click “Start Trace.” You don’t need an account or an installation; a trace takes about 10 to 15 seconds.
Step 3
Watch hops appear live
Each hop on the route appears live in the table, with packet loss, latency, jitter, and network operator.
Step 4
Read the results
The tool rates the route in plain language as clear, unusual, or a problem, and identifies the network where the problem lies.
Step 5
Measure the reverse route
Optional: Copy the displayed curl command (Linux/macOS) or PowerShell command (Windows) with your personal code and run it on your computer. This also measures the route from you to the location, including your Wi-Fi and router.
Step 6
Share result
Copy the results link and send it to your provider’s support team, for example. The link remains available for 90 days.
Analysis
Find packet loss: Which hop is causing trouble?
Not every instance of packet loss in a traceroute indicates a fault. The tool applies these rules before classifying a result as clear, unusual, or a problem.
Loss at only one intermediate hop
If one hop shows loss but later hops don't, the router is only limiting its responses to trace packets. This is harmless.
Loss all the way to the destination
If loss starts at a hop and continues to the destination, the problem is there. The analysis identifies that hop’s network, such as your provider’s, a transit network, or ours.
Unresponsive final hops
It’s normal if the last few hops don’t respond: routers and firewalls often ignore trace packets.
Latency jump
A sharp increase in latency between two hops is typical of a long-distance connection, such as one between countries or across the Atlantic, and is not a fault.
Loss starts at the first hop
In the reverse direction, the first hop is your router or Wi-Fi. If it shows loss that continues to the destination, the problem is probably in your home network.
Commands
Traceroute by command: tracert (Windows) and traceroute (Linux/macOS)
You can run a traceroute on your own computer with a command. It measures only the route from you to the destination and shows raw data without analysis.
Windows: tracert
Open Command Prompt (cmd) and enter tracert followed by the destination.
tracert example.comLinux and macOS: traceroute
Open a terminal and enter traceroute followed by the destination.
traceroute example.comThis tool: MTR without a command
Here, an MTR trace runs from our locations to you, with 10 measurements per hop, and the result is analyzed automatically. For the reverse route, the tool provides a ready-to-use command. The script uses a trace program on your system (tracert or pathping on Windows; mtr, traceroute, or tracepath on Linux and macOS).
Context
Ping test or traceroute?
The ping test shows you which location is fastest for you. Traceroute shows why a location performs poorly and where along the route the problem lies.
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FAQ
Frequently asked questions about traceroute
Quick answers about traceroute, packet loss, and interpreting the results.
A traceroute follows the path data packets take from a computer to a destination. Each row shows a hop (router) along the way, how long a packet takes to reach it, and how many packets are lost. This lets you see which network is causing connection problems—for example, packet loss starting at hop 6 in your provider's network.
Select one or more of our locations above and click “Start Trace.” An MTR trace runs from each location to your public IP address, with 10 measurements per hop. The hops appear live in the table. The tool then summarizes the result in plain language—clear, unusual, or a problem—and identifies the network where the problem lies. You don’t need an account.
tracert is the Windows command; traceroute is the Linux and macOS command. Both show the route from your computer to a destination, but only as raw data. WinMTR and mtr repeat the measurement for each hop. This tool also uses MTR with 10 measurements per hop, traces from our locations to you, requires no download, and analyzes the result automatically.
No. The tool traces only to your own public IP address; you don’t need to enter anything. This prevents anyone from using our servers to probe other networks. It’s enough for practical troubleshooting: what matters is the route between you and your server’s location.
Not necessarily. Many routers respond only selectively to trace packets, so they show loss even though actual traffic passes through unaffected. What matters is whether the loss continues to the destination: if only one intermediate hop shows loss and later hops are clear, it's harmless. If the loss persists from one hop to the end, that's where the problem is. The tool checks this automatically.
Your router or connection's firewall often won't respond to trace packets. That's normal and isn't an error. You can still see the full route up to your connection.
After the trace, measure the reverse route from your computer to the location. The page shows a command with your personal code: on Linux and macOS, copy the curl line into a terminal (for example, curl -fsSL https://zap-hosting.com/speedtest/trace.sh | sh -s -- CODE); on Windows, use the PowerShell command. The script needs no installation or administrator rights. The result then appears alongside the measurement from the location. If the first hop already shows packet loss, the problem is probably your Wi-Fi or router: try an Ethernet cable.
The result is available for 90 days via a random link. Only people with the link can see it. We don't store your full IP address: the result shows only a masked version (without the last octet for IPv4, or just the network prefix for IPv6). You can run five traces per address per hour.
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