Are you unsure how to connect to your Subnautica 2 game server or what information you need? This guide shows you how to obtain the necessary server details, establish the connection, and resolve common connection problems.
Early Access Notice Depending on the current release status, Subnautica 2 may still be in active development. As a result, multiplayer features, server browser behavior, and connection processes may change over time.
You need all relevant information to connect to your server. You can find these details in your game server dashboard on the web interface. Important information includes:
- IP address and port
- Server name
- Server password
With this information, you can identify your server and ensure you connect to the correct one.
| Detail | Description |
|---|---|
IP address | The public address of your Subnautica 2 server |
Port | The game port used for the connection |
Server name | The name displayed in-game if a server list or session browser is available |
Server password | Required only if your server is password protected |
Connecting to a game server can be affected by various factors. Here are the most common problems and their solutions.
If the server is not visible, initialization may not have completed successfully. This can be due to incorrect configuration or corrupted files. More information is usually available in the server console or log files.
Server Must Be Started Do not attempt to connect before the server has finished starting. If the server is still loading or restarting, players cannot connect and the server may not appear in any list.
If you cannot connect, verify that you are using the correct IP address, port, and server password. Even a small typo can prevent connection.
| Check | What to Verify |
|---|---|
IP address | Matches the address in the server dashboard |
Port | Matches the assigned game port |
Password | Entered exactly as configured, including case sensitivity |
Server name | Matches the configured server name if searching in the browser |
If the server shows as online but you still cannot connect, check the server console and logs in the web interface. Errors there often indicate if the server failed to load properly or if configuration issues are blocking player connections.
Check Logs First The server console and log files are usually the quickest way to find out why a connection fails. They help confirm whether the server is listening correctly and if connection attempts are reaching it.
Still having trouble after troubleshooting? Our support team is available daily. Simply create a support chat in your ZapX customer account and describe your problem as detailed as possible.
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