Can I add more slots?

No. Slots aren't included in your ZapX package and can't be added. You can adjust RAM, CPU, storage, CPU priority (Premium CPU), and, if available, add a dedicated IP.

Can I downgrade my game server?

For rental servers, you can reduce RAM and CPU. Storage can only be increased, and lifetime servers can only be upgraded.

Game Server: Upgrade/Downgrade

Q: Can I change my game server's location?

No. You can't change the location of an existing game server. To switch to another region, order a new game server there and transfer your data, for example, using your files or a backup.

Discover how to customize your ZAP-Hosting game server for better performance and more flexibility → Learn more now

10 November 20263 min read2 Views0 helpful

Introduction

Thanks to our cloud system, you can customize your ZAP-Hosting game server at any time to suit your needs and preferences.
For example, if you need more RAM, more CPU cores, or more storage, you can change your configuration at any time.
If you used a discount code when placing your order, you can only change the billing period after the discount has expired.

How it works

When you change your package, the remaining term is always recalculated. So if you upgrade, you pay the additional cost for the remaining term.
Your product price will then automatically change at the next renewal to reflect your new terms.
Please note that vouchers cannot be applied to upgrades; they can only be used for new orders.

For a lifetime server, you pay for an upgrade once. Lifetime servers can only be upgraded, not downgraded.

Upgrades

You can always find the upgrade/downgrade manager on your product's overview page under Actions, regardless of the product type.
Upgrades are currently available for all products except Dedicated Servers.

Click the Customize Server tile to open the Customize Server dialog.

Upgrade options

At the top of the dialog, under Current Configuration, you'll see your current package, including RAM, CPU, and storage. Below that, choose how you'd like to customize it:

Change package: Choose a different ready-made package from the shop catalog.
Configure manually: Set each resource individually:
- RAM: More memory, useful for mods, plugins, resources, or add-ons.
- CPU: The number of CPU cores on your server.
- Storage: More space for worlds, files, and backups. You can only increase storage, not reduce it.
- Dedicated IP: An IPv4 address reserved for your server that won't change during your product's term. You can add a dedicated IP, but you can't remove it later.

If you can change the billing period for your product, you can also select your preferred billing period in the dialog.

Info

⚠ A dedicated IP address is not the same as a domain. A dedicated IP is also assigned randomly and cannot be changed.

Under CPU Priority, choose between Standard and Premium CPU. Premium CPU gives your server priority access to processing time when the host is heavily loaded. The number of CPU cores stays the same.

Info

You can't add slots to ZapX; they aren't included in your package. The number of players who can connect to your server at the same time depends on your game and its configuration.

Warning

You can't change the location of an existing game server. To switch to another region, order a new game server there and transfer your data, for example, using your files or a backup.

Payment

On the right side of the dialog, the Preview under Price Change immediately shows how your changes affect the price:

Due now: The additional cost for the remaining term of your product. For a downgrade, you'll see Credit now instead.
New full-term price: Your new price per billing period, including the changes you've selected.

For a lifetime server, the preview instead shows Current Price, New Price, and the Difference you'll pay once.

Click Confirm and start changes to complete the change. The additional cost will be charged to your saved payment method. If you don't have one saved yet, first add one under Billing → Payment Methods.

Your upgrade will be applied shortly after successful payment.

Info

Your server will restart briefly to apply the new resources, and will be offline for a short time. If your server is stopped, it will stay stopped and use the new resources the next time you start it.

FAQ

Frequently asked questions

Yes. On your game server's overview page, click “Customize Server” under Actions. You can switch to a different package or configure RAM, CPU, and storage yourself. You can also add Premium CPU and, if available for your product, a dedicated IP.

The remaining term is recalculated. For an upgrade, you pay the additional cost for the remaining term, shown as “Due now” in the preview. Your product price will automatically reflect the new terms at your next renewal.

No. Vouchers can only be used for new orders, not upgrades.

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Game Server: Upgrade/Downgrade

Introduction

How it works

Upgrades

Upgrade options

Payment

Frequently asked questions

Game Server

How it works

Upgrades

Upgrade options

Payment

Game Server

Servers & Hosting

ZAPX

Resources

ZAP-Hosting