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Learn how to troubleshoot and fix common Empyrion server issues for a smooth gaming experience → Find out more
10 November 20267 min read0 Views0 helpful
Introduction
Setting up and running your own Empyrion game server can be exciting and a lot of fun. It’s a great way to create a custom gaming environment and community, but it also means taking responsibility when things go wrong. Crashes, lag, and configuration issues are common challenges that every server owner encounters at some point.
To help you spend less time troubleshooting and more time enjoying your server, this section covers the most common issues server owners face and offers solutions to help you fix them quickly and effectively.
FAQ
Frequently asked questions
Initialization may not have completed successfully due to an incorrect configuration or damaged files. Check the server console or log files, and make sure no incorrect filters are enabled in the server list.
Common causes include faulty server software, broken or incompatible extensions (frameworks, plugins, mods, or resources), system overload, and misconfigurations. Try disabling any suspicious extensions to help identify the cause.
Common causes include limited server resources (CPU, RAM, or bandwidth), overload from too many players or resource-intensive extensions, routing issues, or a server location far from your players. First, check that your server meets or exceeds the recommended specs.
Most network threats are outside your control, but ZAP-Hosting provides built-in protection and mitigation systems. If you suspect an attack, contact our support team for help and guidance on the next steps.
Create regular backups so you can restore an earlier working version if something goes wrong. We already back up your game server automatically every day. With the ZapX Pass, you can also create and restore your own backups at any time. ZapX Pass Pro lets you schedule backups automatically.
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Empyrion
Issues and solutions
Server issues can have many different causes, and they’re often not immediately obvious. Learn how to analyze common problems step by step and keep everything running smoothly.
General
General issues can include all kinds of unexpected problems that don’t fit into a specific category. They’re often related to basic settings, missing files, or simple configuration errors. These can usually be fixed quickly with a few checks and adjustments.
Server not visible
If your server isn’t visible, it may be because initialization didn’t complete successfully. This can happen due to an incorrect configuration or damaged files, for example. You can usually find more information in the server console or log files. You should also make sure there are no incorrect filters enabled in the server list that might prevent your server from appearing.
Crashes
Nothing ruins a great session faster than an unexpected crash. Crashes can be caused by faulty server software, broken or incompatible extensions (such as plugins, mods, resources, or frameworks), system overload, or misconfigurations.
Keep your server up to date
Keeping your game server up to date is essential for stability, security, and compatibility. Game updates, framework changes, or changes to third-party tools can otherwise cause serious issues if your server is outdated.
An outdated game server can crash, behave unexpectedly, or even fail to start altogether.
Faulty or problematic extensions (frameworks, plugins, mods, resources)
Crashes are often caused by faulty or outdated extensions. Whether it’s a framework, plugin, mod, or resource, problems can occur when an extension isn’t compatible with the latest game version or has bugs in its code.
This can lead to unexpected server crashes, freezes, or errors, especially when multiple problematic extensions interact. If you suspect an extension is causing the issue, try disabling it and see whether your server remains stable without it. This is a quick way to identify which extension is causing trouble.
Make sure that all the extensions you use are up to date, actively maintained, and tested for compatibility with the current game version to avoid crashes and downtime.
To isolate the cause of crashes, it often helps to temporarily disable additional content. Start with a minimal configuration and check whether the problem persists. If it disappears, add extensions, mods, or resources back one at a time, testing after each step. This helps you pinpoint exactly what’s causing the issue. This method saves time and is based on evidence rather than guesswork.
Performance
Smooth server performance is essential for a great gaming experience. Issues such as lag, delays, or sudden crashes often occur when the server configuration isn’t optimal, the hardware doesn’t meet the game’s requirements, or installed extensions overload the system.
Common causes include poor configuration, insufficient resources, or unoptimized plugins and mods. Checking and adjusting these areas can resolve most performance issues and keep your game stable and responsive.
Poor server configuration
Incorrect or poorly adjusted server settings can lead to higher resource usage and cause performance issues such as lag or stuttering. Make sure your configuration values match the recommended settings for your game and server size. Review and adjust them as needed to help your server run as efficiently as possible.
You can easily adjust your configuration in the Configuration tab — an AI will automatically display the appropriate settings as form fields, or you can edit the raw configuration file text directly.
Game requirements not met
For your game server to run smoothly and reliably, it’s important to choose a configuration that suits your project. Requirements vary significantly depending on the game, the use of extensions such as mods, plugins, or resources, and the expected number of players.
During the ordering process, ZAP-Hosting provides a recommended minimum configuration. It’s based on typical use cases and is intended to help you avoid common performance issues such as lag, crashes, or long loading times.
Please follow these recommendations or scale up if needed to ensure optimal stability and the best experience for you and your players. This is a minimum recommendation.
Depending on the scope of your project and the amount of additional content, you may need more resources from the start, or your needs may increase over time. In these cases, upgrading your game server package is the easiest way to ensure good performance and stability.
Not all extensions are optimized for performance. Whether it’s a framework, plugin, mod, or resource, poor implementation can cause significant performance issues on your server. The extension may work as intended, but run inefficiently, be overly complex, or use server resources unnecessarily.
This can lead to high CPU usage, memory leaks, lag, or even crashes, especially when multiple unoptimized components interact. Always make sure extensions are actively maintained, well documented, and tested for performance. If in doubt, community feedback or monitoring your server’s performance can help you identify problematic components.
To isolate the cause of performance issues, it often helps to temporarily disable additional content. Start with a minimal configuration and check whether the problem persists. If it disappears, add extensions, mods, or resources back one at a time, testing after each step. This helps you pinpoint exactly what’s causing the issue — whether it’s a conflict, memory leak, or excessive resource usage.
This method saves time and is based on evidence rather than guesswork.
Network
Network issues can cause lag, delays, or disconnections. There are many possible causes, but they can usually be resolved with the right settings and security measures.
Ping spikes, lag, and network delays
Ping spikes, lag, and network delays are usually caused by limited server resources, such as insufficient CPU power, RAM, or bandwidth.
They can also occur when the server is overloaded by too many players or resource-intensive scripts and plugins. Network-related issues such as poor routing, external congestion, or a server location far from your player base can further increase latency.
Background processes, unstable internet connections, packet loss, and outdated or incorrectly configured server software can also cause noticeable performance issues in the game.
If you’re experiencing lag or high ping on your server, there are a few simple steps you can take to improve performance. First, make sure your server meets or exceeds the recommended specs for your game and project. Choosing a server location close to your players can also help reduce latency.
If you suspect routing issues or external network problems are causing delays, don’t hesitate to contact our support team. We’ll help you analyze the situation and find the best solution.
DDoS and other network threats
Game servers can sometimes be targeted by malicious network traffic, especially Distributed Denial of Service (DDoS) attacks. These flood the server with extremely high volumes of traffic, causing lag, lost connections, or even complete downtime. In other cases, attackers may try to exploit network vulnerabilities or disrupt server stability through repeated connection attempts or unusual data patterns.
Most of these threats are outside the control of a typical user, but ZAP-Hosting provides built-in protection and mitigation measures to help protect your server against common and advanced attacks. If you suspect your server is under attack and it’s causing issues, contact our support team for help and guidance on the next steps.
Preventive measures
Regular backups can save you a lot of stress and worry. Create backups regularly so that you can restore an earlier version where everything was working if something goes wrong. We already back up your game server automatically every day. With the ZapX Pass, you can also create your own backups at any time and restore them with a click — with ZapX Pass Pro, you can even schedule them to run automatically. Learn more in our guide to backups.
Conclusion
These steps should help you resolve your issue. If your problem is listed here, the suggested solution should point you in the right direction and get your server running again quickly.
If not, don’t hesitate to contact our support team — we’re here for you every day and happy to help! 🙂
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