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The most common issues with your Echoes of Elysium server on VPS and how to fix them quickly, from crashes to lag → Learn more
Running your own Echoes of Elysium server on a VPS is a lot of fun, but it also means taking responsibility when something goes wrong. Crashes, lag, and configuration issues are common challenges every server owner encounters sooner or later.
To help you spend less time troubleshooting, we’ll show you the most common issues and how to fix them quickly on your VPS.
FAQ
C:\ZapX-GameServers\echoes-of-elysium\logs\server.log. Restarts after crashes are logged in logs\supervisor.log.Echoes of Elysium (echoes-of-elysium) - Start shortcut.Echoes of Elysium (echoes-of-elysium) - Backup shortcut on your VPS to back up your world and config.json. Your entire VPS is also backed up daily. With an active ZapX Pass, you can restore these backups yourself.Feedback
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The causes of server issues aren’t always immediately obvious. The best place to start is the server output: if you set up Echoes of Elysium using the Game Server Installer, you’ll find it at C:\ZapX-GameServers\echoes-of-elysium\logs\server.log. The installer logs restarts after crashes in logs\supervisor.log.
First, check server.log to see whether the server is running and has finished starting up. Then check that the ports are open in the Windows Firewall and your VPS’s Network Firewall. You can find out which ports Echoes of Elysium needs in Echoes of Elysium: Set up a server on your VPS. The server connects to Steam and needs an outgoing internet connection to do so. The most reliable way to connect is using Join IP address with the IP address and port.
Use Remote Desktop to start the server with the Echoes of Elysium (echoes-of-elysium) - Start shortcut and monitor server.log. Common causes include a typo in config.json, a port already in use by another program, or insufficient memory. If you’ve changed the configuration, try reverting the change to see if that fixes the issue.
Nothing ends a good session faster than an unexpected crash. Possible causes include an outdated server version, modified game files, an overloaded VPS, or a misconfiguration. The installer automatically restarts your server after a crash. If it crashes several times in a short period, the installer stops trying. You’ll then need to fix the cause and restart the server yourself.
An outdated server can cause crashes, unexpected behavior, or startup issues, and often prevents players with a newer game version from connecting. Updates aren’t installed automatically. Open the Game Server Installer again and select Echoes of Elysium. It will then show Update. Alternatively, use the Echoes of Elysium (echoes-of-elysium) - Update shortcut on your VPS.
Crashes after a change are often caused by additional or modified files in the server folder, especially after a game update. Try removing any additional content and starting with a minimal configuration. If the issue goes away, add your changes back one at a time, testing after each step. This will help you identify exactly what’s causing the problem.
Issues such as lag or delays often occur when the configuration isn’t suitable, the VPS doesn’t have enough resources, or too many players are online at the same time.
Unsuitable settings can increase resource usage and cause lag. Check the values in server\config.json, such as how often the server saves (saveFreqMins) and creates its own backups (backupFreqMins). Stop the server before editing the file.
Echoes of Elysium requires at least 4 GB of memory. The operating system and other programs on your VPS need additional resources. You can check how heavily your VPS is being used in the ZapX dashboard under Monitoring. If memory or CPU usage remains consistently maxed out, upgrading your VPS can help. Learn more in Upgrades, downgrades, renewals, and cancellations.
Ping spikes and lag are usually caused by limited VPS resources, a high number of players, or a server location far from your players. First, check resource usage under Monitoring. If you suspect routing issues, see Diagnosing network issues with WinMTR/MTR. If you can’t resolve the issue, contact our support team.
Game servers are occasionally targeted by DDoS attacks, which flood the server with traffic. Your VPS is protected by our DDoS protection. You can view past attacks in the ZapX dashboard, in your VPS’s DDoS Manager, if it’s available at your location. If you suspect an attack is causing issues, contact our support team.
Regular backups can save you a lot of stress. Use the Echoes of Elysium (echoes-of-elysium) - Backup shortcut to save your world and config.json as a ZIP file at any time. Use Echoes of Elysium (echoes-of-elysium) - Restore to restore them. Your entire VPS is also backed up automatically every day. With an active ZapX Pass, you can restore these backups yourself and create your own. Learn more in Daily backups, restoring backups, and restricted actions.
These steps should help you resolve your issue. If they don’t, don’t hesitate to contact our support team: simply start a Support chat in your ZapX customer account. We’re here for you every day and happy to help! 🙂
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