Deadside: Common Issues

Q: What should I do if the server list stays empty?

Leave the list open for a few minutes, then restart your game.

Find out how to fix common issues with your Deadside game server—from server list problems to the Admin Panel. Learn more now →

10 November 20263 min read0 Views0 helpful

Introduction

Can't find your Deadside game server in the server list, join it, or open the Admin Panel? Don't worry—most issues have a simple cause. Here we'll cover the most common problems and how you can quickly fix them yourself.

Problems and solutions

The most helpful tool when troubleshooting is your game server's console. It shows what your server is doing during startup and where an error occurs.

Server list and connection

Server doesn't appear in the server list

First, check whether your server has fully started. After starting or restarting, it may take a little while to appear in the list. Under Join Server, search for your server's exact name.

Server list is empty

If no servers load in the in-game server list, leave the list open for a few minutes, then restart your game. Also check your internet connection and make sure Deadside is up to date.

Can't join because of a version mismatch

Your game and server must be running the same version of Deadside. Update your game. After a game update, it may take a moment for your server to update as well.

Password isn't accepted

Check that you're using the correct capitalization. A newly set password applies to new logins. Leave the server and join it again.

Admin Panel

Admin Panel doesn't open with F10

You must be listed as the Lead Admin. Check that you've entered your EOS ID correctly in your server settings, then restart your server. You can find your EOS ID in the top-right corner of Deadside's main menu. Don't confuse it with your Steam ID.

Changes in the Admin Panel don't take effect

According to tinyBuild, some settings, such as restart times, take effect immediately. If you don't see a change, restart your server and check the setting again afterward.

Can't add more admins

The admin and moderator list is limited to 50 entries. Remove any admins you no longer need in the Players section before adding new ones.

Restarts and game progress

Server restarts at set times

This is expected. According to tinyBuild, a Deadside server must restart at least once every 24 hours. Set the restart times in the Admin Panel under Restart/wipe. They are based on your server's time zone.

Performance

Lag or stuttering

A large number of players, vehicles, and big bases increase the load on your server. Keep an eye on resource usage and, if needed, lower the maximum number of vehicles or upgrade your server.

DDoS and other network threats

Game servers can be targeted by attacks that flood them with traffic, causing lag or connection drops. ZAP-Hosting provides integrated protection systems to protect your server from common attacks. If you suspect an attack, contact our support team.

Preventive measures

Regular backups can save you a lot of stress, especially before making major changes to your server. We already back up your game server automatically every day. With the ZapX Pass, you can also create your own backups at any time and restore them with a click—with ZapX Pass Pro, you can even automate backups on a schedule of your choice.

Conclusion

These steps should help you resolve your issue. If they don't, don't hesitate to contact our support team—we're here for you every day and happy to help! 🙂

FAQ

Frequently asked questions

Check the console to make sure your server has fully started, then search for its exact name under Join Server. After a restart, it may take a little while for the server to appear.

You must be listed as the Lead Admin using your EOS ID. Check that it's entered correctly, restart your server, then press F10 in-game.

According to tinyBuild, a Deadside server must restart at least once every 24 hours. Set the restart times in the Admin Panel under Restart/wipe.

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Deadside: Common Issues

Introduction

Problems and solutions

Server list and connection

Admin Panel

Restarts and game progress

Performance

Preventive measures

Conclusion

Frequently asked questions

Deadside

Problems and solutions

Server list and connection

Admin Panel

Restarts and game progress

Performance

Preventive measures

Conclusion

Game Server

Servers & Hosting

ZAPX

Resources

ZAP-Hosting