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The most common issues with your Beasts of Bermuda server on a VPS and how to fix them quickly, from crashes to lag → Learn more
Running your own Beasts of Bermuda server on a VPS is a lot of fun, but it also means taking responsibility when something goes wrong. Crashes, lag, and configuration issues are common challenges that every server owner will run into sooner or later.
To help you spend less time troubleshooting, we’ll show you the most common issues and how to fix them quickly on your VPS.
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C:\ZapX-GameServers\beasts-of-bermuda\logs\server.log. Restarts after crashes are recorded in logs\supervisor.log.Beasts of Bermuda (beasts-of-bermuda) - Backup shortcut on your VPS. Your entire VPS is also backed up daily. With an active ZapX Pass, you can restore these backups yourself.Feedback
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The causes of server issues aren’t always immediately obvious. The best place to start is the server output: if you set up Beasts of Bermuda using the Game Server Installer, you can find it at C:\ZapX-GameServers\beasts-of-bermuda\logs\server.log. The installer logs restarts after crashes in logs\supervisor.log.
If your server doesn’t appear in the server list, first check that it’s running and has finished starting up. The first startup in particular can take a few minutes because the server needs to load the entire map. Check server.log for details. Next, make sure the game and query ports are open in the Windows Firewall and in your VPS’s Network Firewall. For more information, see Beasts of Bermuda: Set up a server on your VPS. Also make sure there are no active filters in the server list that are hiding your server.
Start the server using Remote Desktop and the Beasts of Bermuda (beasts-of-bermuda) - Start shortcut, then check server.log. Common causes include a typo in Game.ini, a port already being used by another program, or not enough memory. If you’ve changed the configuration, try reverting the change to see if that fixes the issue.
Nothing ends a good session faster than an unexpected crash. Possible causes include an outdated server version, faulty additional content, an overloaded VPS, or a misconfiguration. The installer automatically restarts your server after a crash. If it crashes several times in quick succession, the installer gives up. You’ll then need to fix the cause and restart the server yourself.
An outdated server can cause crashes, unexpected behavior, or startup issues, and often prevents players from connecting with a newer game version. Updates aren’t installed automatically. Open the Game Server Installer again and select Beasts of Bermuda. It will then show Update. Alternatively, use the Beasts of Bermuda (beasts-of-bermuda) - Update shortcut on your VPS.
Crashes are often caused by faulty or outdated additional content, such as mods or custom maps, especially after a game update. Try removing the additional content and starting with a minimal configuration. If the issue goes away, add the content back one item at a time and test after each step. This will help you identify exactly what’s causing the problem.
Issues such as lag or delays often occur when the configuration isn’t suitable, the VPS doesn’t have enough resources, or additional content is overloading the system.
Unsuitable settings can increase resource usage and cause lag. Check the values in server\WindowsServer\BeastsOfBermuda\Saved\Config\WindowsServer\Game.ini, such as the creature limits. Stop the server before editing the file.
Beasts of Bermuda needs at least 4 GB of memory. The operating system and other programs on the VPS also need resources. You can check how heavily your VPS is being used in the ZapX dashboard under Monitoring. If memory or CPU usage is consistently maxed out, upgrading your VPS may help. For more information, see Upgrades, downgrades, renewals, and cancellations.
Ping spikes and lag are usually caused by limited VPS resources, a high number of players, or a server location far from your players. First, check usage under Monitoring. If you suspect routing issues, see Diagnose network issues with WinMTR/MTR. If you still need help, contact our support team.
Game servers are occasionally targeted by DDoS attacks that flood the server with traffic. Your VPS is protected by our DDoS protection. You can view past attacks in the DDoS Manager for your VPS in the ZapX dashboard, if it’s available at your location. If you suspect an attack is causing issues, contact our support team.
Regular backups can save you a lot of stress. Use the Beasts of Bermuda (beasts-of-bermuda) - Backup shortcut to back up your world, save files, and settings as a ZIP file at any time. Use Beasts of Bermuda (beasts-of-bermuda) - Restore to restore a backup. Your entire VPS is also backed up automatically every day. With an active ZapX Pass, you can restore these backups yourself and create your own. Learn more in Daily backups, restores, and restricted actions.
These steps should help you resolve your issue. If they don’t, feel free to contact our support team: just create a Support Chat in your ZapX customer account. We’re here every day and happy to help! 🙂
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