Why can't I see my password-protected server in the list?

Enable the Show Password Protected filter in the server list. Enter the password when you join in the game, not in the Steam server browser.

My password isn't accepted. What should I do?

Restart your server after changing the password, and check that you entered uppercase and lowercase letters correctly. The server removes spaces and the characters ?, # and " from the password when it starts, so don't use them.

PixARK: Connect to Your Server

Learn how to find and join your PixARK game server through the in-game server list or Steam Favorites, and troubleshoot common connection issues → Learn more

10 November 20264 min read0 Views0 helpful

Introduction

Want to explore the blocky world with your friends on your own PixARK game server, but aren't sure how to join? No worries—we've got you covered! We'll show you what you need and how to find and join your server in the game or through Steam Favorites.

Requirements

A few things need to be in place before you can connect:

You and your friends need PixARK on Steam. The game and server should be up to date.
Your server must be fully started. You can check its startup progress in the server Console. The first time it starts, the server also sets up its runtime environment (Wine), which takes a little longer.

Get your server details

You can find all the information you need to connect in the Overview tab of your game server:

IP address and port: Click the address at the top of the overview to copy it.
Query port: Under Server Details, in Additional Ports, you'll find the port labeled Query. You'll need this port for Steam Favorites.
Server name: Set the name in the Server Name field under Startup Parameters in the Configuration tab. By default, your server is named ZapX PixARK Server.

Info

Ports are assigned individually to your server and may not match the game's default ports. Always use the values shown in your overview.

Connect through the in-game server list

Launch PixARK, then select Multiplayer and Join PixARK from the main menu.
In the Server Filter field at the bottom left, set the list to Unofficial Server. Your server won't appear in the default list of official servers.
If you've set a server password, also enable the Show Password Protected filter.
Enter your server's Server Name in the Server Name Filter field at the top.
Select your server and click Join. If you've set a password, enter it in the Enter Password field and confirm with Accept.

Tip

After starting or restarting, your server may take a moment to appear in the list. If you can't find it right away, refresh the list after a short wait.

Connect through Steam Favorites

The in-game server list doesn't always show every server. Using Steam Favorites is more reliable:

In the Steam client, open the View menu at the top and select Game Servers.
Go to the Favorites tab and click the plus icon at the bottom (Add a server by IP address).
Enter your server's IP address together with the Query port, for example, IP:Query-Port. Don't use the game port here, or Steam won't find your server.
Confirm with OK. Steam will then list your server by its name in your favorites.
Launch PixARK, open Multiplayer and Join PixARK, then set the Server Filter to Favorites. Find your server there and click Join to connect.

Important

If your server is password-protected, join it through the game and enter the password there, not in the Steam server browser. Passing the password through Steam may prevent the world from loading.

Common issues and solutions

Server doesn't appear in the list

First, check the Overview and Console to make sure your server has fully started. In the game, set the list to Unofficial and, if your server has a password, enable Show Password Protected. If you still can't find it, use Steam Favorites with your IP address and Query port.

Server appears offline in Steam Favorites

Usually, the wrong port has been entered. Steam can only query your server through the Query port. Remove the entry and add it again using the Query port shown in your overview. After a restart, it may also take a moment for Steam to show the server again.

Password isn't accepted

Set the password in the Server Password field under Startup Parameters in the Configuration tab. If you change it, restart your server for the change to take effect. Passwords are case-sensitive. The server removes spaces and the characters ?, # and " from the password when it starts, so don't use them.

Server is full

Set the maximum number of players who can be on your server at the same time in the Max. Players field. The default is 10.

Still having trouble or need clarification?

Still having problems after troubleshooting? Check out our guide to Common Issues. If that doesn't help, our support team is available every day. Just start a Support Chat in your ZapX customer account and describe the issue in as much detail as possible. We'll look into it as soon as we can and help you resolve it!

Conclusion

Congratulations! If you've followed all the steps, you should now be connected to your server. For an overview of all the sections of your server in ZapX, see our Dashboard Overview guide. Our support team is available every day if you have any other questions or need help! 🙂

FAQ

Frequently asked questions

From the main menu, select Multiplayer and Join PixARK, set the Server Filter to Unofficial Server, enter your server name in the Server Name Filter field, and click Join. Alternatively, add the server in Steam under View > Game Servers > Favorites using its IP address and Query port, then set the Server Filter to Favorites in the game.

Use the Query port. You can find it in the Overview tab under Server Details > Additional Ports. Steam won't find your server if you use the game port.

In the Configuration tab, under Startup Parameters, in the Server Name field. By default, your server is named ZapX PixARK Server.

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PixARK: Connect to Your Server

Introduction

Requirements

Get your server details

Connect through the in-game server list

Connect through Steam Favorites

Common issues and solutions

Server doesn't appear in the list

Server appears offline in Steam Favorites

Password isn't accepted

Server is full

Still having trouble or need clarification?

Conclusion

Frequently asked questions

PixARK

Requirements

Get your server details

Connect through the in-game server list

Connect through Steam Favorites

Common issues and solutions

Server doesn't appear in the list

Server appears offline in Steam Favorites

Password isn't accepted

Server is full

Still having trouble or need clarification?

Conclusion

Game Server

Servers & Hosting

ZAPX

Resources

ZAP-Hosting