You decide which services we may enable for analytics, personalization, and external content.
We use cookies and similar technologies on our website to personalize content, embed external media, and better understand how individual areas are used.
Necessary cookies
These entries support essential functions such as security, stability, and form processing.
Optional sections
Your data may be processed with your consent or on the basis of legitimate interests. In the cookie settings, you can reject or explicitly allow each optional category.
Some services process personal data in third countries. By consenting, you also agree to this transfer. You can find more information in our Privacy Policy.
You can reopen and change your selection at any time. · 1.0.2
The most common issues with your Outlaws of the Old West server on a VPS and how to fix them quickly → Learn more
Running your own Outlaws server on a VPS is a lot of fun, but it also means taking responsibility when something goes wrong. Crashes, lag, and configuration issues are common challenges that every server owner encounters sooner or later.
To help you spend less time troubleshooting, we’ll walk you through the most common issues and show you how to fix them quickly on your VPS.
FAQ
C:\ZapX-GameServers\outlaws-of-the-old-west\logs\server.log. Restarts after crashes are listed in logs\supervisor.log.Outlaws of the Old West (outlaws-of-the-old-west) - Start.Outlaws of the Old West (outlaws-of-the-old-west) - Backup on your VPS. Your entire VPS is also backed up daily. With an active ZapX Pass, you can restore these backups yourself.Feedback
Was this article helpful?
Your feedback helps us prioritize and improve content.
0 of 0 Users found this article helpful.
Personal support
Need more help than the guide provides?
Our ZAP support team knows your product — briefly describe your issue and we'll help you personally.
Zappy knows this guide and answers you right in the chat.
Navigation
The causes of server issues aren’t always immediately obvious. The best place to start is the server output: if you set up Outlaws of the Old West using the Game Server Installer, you’ll find it at C:\ZapX-GameServers\outlaws-of-the-old-west\logs\server.log. The installer logs restarts after crashes in logs\supervisor.log.
If your server doesn’t appear in the server list, first check that it’s running and the map has finished loading. This takes 1.5 to 2.5 minutes after startup; only then does the server open its port to players. Check server.log to confirm. Then make sure the ports are open in the Windows Firewall and your VPS’s network firewall. See Outlaws of the Old West: Set up a server on your VPS for the ports required by Outlaws of the Old West. Also make sure no filters are enabled in the server list that might be hiding your server.
Start the server using Remote Desktop with the shortcut Outlaws of the Old West (outlaws-of-the-old-west) - Start and monitor server.log. Common causes include insufficient memory, a port already in use by another program, or a server process that’s still running after the last shutdown. After stopping the server, the process may remain visible for about a minute, so wait a little before starting it again.
Nothing ends a good session faster than an unexpected crash. Causes can include an outdated server version, faulty mods, an overloaded VPS, or a misconfiguration. The installer automatically restarts your server after a crash. If it crashes several times in a short period, the installer gives up. You’ll then need to fix the cause and restart the server yourself.
An outdated server often prevents players with a newer game version from connecting and can cause crashes. Updates aren’t installed automatically. Open the Game Server Installer again and select Outlaws of the Old West; it will then show Update. Alternatively, use the shortcut Outlaws of the Old West (outlaws-of-the-old-west) - Update on your VPS.
When you stop Outlaws of the Old West, Windows may report a crash even though the server shut down cleanly. This is a known issue and doesn’t mean there’s a problem with your server; your save files have been saved. The process may remain visible for about a minute afterward. If the server crashes while running, check server.log and logs\supervisor.log.
Issues such as lag or delays often occur when the configuration isn’t suitable, the VPS doesn’t have enough resources, or additional content overloads the system.
Since Outlaws of the Old West doesn’t have a settings file, you configure player slots and server type in the installer. Fewer player slots put less strain on your VPS.
Outlaws of the Old West needs at least 7 GB of memory. The server uses around 6 GB even with no players online, so we recommend choosing a VPS with 8 GB. The operating system and other programs on the VPS also need resources. You can check how heavily your VPS is being used in the ZapX dashboard under Monitoring. If memory or CPU usage remains at maximum, upgrading your VPS can help. Find out more in Upgrade, downgrade, renewal, and cancellation.
Ping spikes and lag are usually caused by limited VPS resources, a high player count, or a server location far from your players. First, check usage under Monitoring. If you suspect routing issues, see Diagnose network issues with WinMTR/MTR. If you still need help, contact our support team.
Game servers are occasionally targeted by DDoS attacks that flood them with traffic. Your VPS is protected by our DDoS protection. You can view past attacks in the DDoS Manager for your VPS in the ZapX dashboard, if it’s available at your location. If you suspect an attack is causing issues, contact our support team.
Regular backups can save you a lot of stress. Use the shortcut Outlaws of the Old West (outlaws-of-the-old-west) - Backup to back up your save files, server settings, admin list, and ban list as a ZIP file at any time. Use Outlaws of the Old West (outlaws-of-the-old-west) - Restore to restore them. Your entire VPS is also backed up automatically every day. With an active ZapX Pass, you can restore these backups yourself and create your own. Find out more in Daily backups, restoring, and restricted actions.
These steps should help you solve the issue. If they don’t, don’t hesitate to contact our support team: simply start a support chat in your ZapX customer account. We’re here for you every day and happy to help! 🙂
© 2026 ZAP-Hosting GmbH
Preferred source on Google
