Can I send my token to support?

No, never share your token. It’s linked to your Bannerlord account. To troubleshoot the issue, support only needs the last few lines from the console.

Mount & Blade II: Bannerlord: Server Won’t Start

Find out why your Mount & Blade II: Bannerlord game server won’t start or shuts down immediately, and how to fix the issue with your server token → Learn more

10 November 20263 min read1 Views0 helpful

Introduction

Can’t start your Mount & Blade II: Bannerlord game server, or does it shut down shortly after starting? In almost every case, the server token is the cause. Here’s how to identify the problem and get your server back online quickly.

Mount & Blade II: Bannerlord: Server Won’t Start

Find the cause

Open your server in ZapX and check the console. For Bannerlord, it only displays the log, but it tells you exactly where the startup process fails. You’ll find the most common cases below.

Problems and solutions

“Required settings are missing” message on startup

If you click Start or Restart and see the message Required settings are missing, the Server Token field is still empty. ZapX deliberately won’t start your server without a token, because Bannerlord servers can only log in with one.

Click Go to settings in the message. This takes you to the Configuration tab under Startup Parameters.
Enter your token in the Server Token field and click Save.
Start your server.

For instructions on generating a token in the game, see our guide Create a server token.

Server shuts down after a few seconds with “Disconnected from custom battle server manager”

If your server loads normally at first and then shuts down shortly afterward with the message Disconnected from custom battle server manager, TaleWorlds has rejected your token. The cause is almost always a token that was copied incorrectly or has expired.

Generate a new token in the game: Open the multiplayer lobby, open the console with ALT + ~, and enter customserver.gettoken. Copy the entire contents of the file DedicatedCustomServerAuthToken.txt from the folder Documents\Mount and Blade II Bannerlord\Tokens, replace the contents of the Server Token field with it, and restart your server.

Server worked before but won’t start now

For security reasons, a server token is only valid for 3 months. If your server has been running without issues for a long time and now suddenly shuts down shortly after starting, your token has expired. Generate a new token, replace the old one in the Server Token field, and restart your server.

Too many servers on the same account

You can currently run up to 50 servers at the same time with one Bannerlord account. If that many servers are already running on your account, another one won’t be able to log in. If this happens, stop one of your other servers.

Server keeps restarting

If your server keeps restarting in a loop, ZapX displays this at the top of your server page. If required settings are missing, it will tell you which ones to enter. Then check the console: if you see the message Disconnected from custom battle server manager, follow the solution above for a rejected token.

Still can’t find a solution?

Have you checked everything and your server still won’t start? No problem—our support team is here for you every day. Just start a support chat in your ZapX customer account and describe the issue in as much detail as possible. Please never share your server token.

Conclusion

With a valid token, your server will usually start right away and appear in the Custom Server List shortly afterward. Find more solutions in our guide Common issues. If you have any other questions, our support team is available every day! 🙂

FAQ

Frequently asked questions

The server token is almost always missing or invalid. If you see “Required settings are missing” on startup, enter your token in the Server Token field under the Configuration tab, then start the server.

TaleWorlds rejected your token because it was copied incorrectly or expired after 3 months. Generate a new token in the game with customserver.gettoken, replace the value in the Server Token field, and restart the server.

A server token is only valid for 3 months. Generate a new token and replace the old one in the Server Token field.

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