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Learn how to identify and fix Segmentation Fault errors so your server can get back up and running → Find out more
Is your server failing to start, and are you seeing the following error message in the live console or log files?
Segmentation Fault
Don't worry! We'll help you resolve the issue. Below, we'll explain what can cause this error and how to fix it, so your server can get back up and running in no time!
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This error message can have several causes. The most common ones are:
A configuration file that is set up incorrectly or incompletely can cause the server to access invalid parameters or memory locations during startup or while running.
This is especially likely if, for example, indentation or value assignments are incorrect. This can lead to a crash or undefined behavior (e.g., a Segmentation Fault).
Faulty transfers, manual changes, or corrupted installations can damage critical server files. This can cause unexpected behavior or critical crashes, such as a Segmentation Fault while loading or running the server.
If a server update wasn't completed successfully or certain dependencies or modules are missing, errors can occur during startup or while the server is running.
Additional extensions such as SourceMod/Metamod, or plugins that are incompatible with the server version you're using or were programmed incorrectly, can directly affect the server's memory access and cause problems.
To fix the problem, which may be caused by one of the issues listed above, try the following solutions:
To rule out potential issues caused by damaged or incomplete game files, you can ask your ZapX AI Agent to validate your game server's Steam files with ZapX Pass.
The game server will be checked automatically using SteamCMD, and any missing or faulty files will be replaced with the original versions. The process is fully automated and ensures that the server files match the current Steam version.
If you've installed additional content, such as Sourcemod/Metamod and plugins, on your game server, it's a good idea to temporarily disable or remove it.
This can help determine whether the additional content is causing the problem. These extensions often cause issues after updates because they may no longer be compatible with the new server version, or may not yet have been updated to support it.
These steps should help you solve the problem. If they don't, feel free to contact our support team—we're here to help every day! 🙂
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