Why can’t I see my Citadel server in the server list?

The server only registers with Steam about 30 seconds after starting. After that, check that it’s running (logs\server.log), that the ports are open in the Windows Firewall and your VPS’s Network Firewall, and that no filter is hiding it.

Citadel Forged With Fire: Connect to the Server

Q: What is the IP address of my Citadel server?

It’s the IP address of your VPS. You can find it in the Overview of your VPS in the ZapX dashboard. After installation, the Game Server Installer shows the full address under Connect to.

Q: Which port should I use to connect?

7777 by default, unless you selected a different Game Port under Advanced Settings during installation.

Q: How do I join my Citadel server in the game?

Open the game, go to Join Game, find your server in the server list by its name, and click Join.

Learn how to connect to your Citadel server on your VPS, using the server list or directly via IP and port → Find out more

10 November 20262 min read0 Views0 helpful

Introduction

Not sure how to connect to your Citadel server on your VPS or what you need? No worries—we’ll show you step by step what information you need and how to connect. We’ll also share some tips in case it doesn’t work right away.

Citadel Forged With Fire: Connect to the Server

Get your server details

You’ll need your server’s address to connect:

IP address: the IP address of your VPS. You can find it in the Overview of your VPS in the ZapX dashboard.
Port: 7777 by default, unless you selected a different Game Port under Advanced settings during installation.
Server name: the name you chose during installation.
Password: only needed if you set a join password during installation.

If you set up the server using the Game Server Installer, it will show you the full address under Connect to in the How to connect section after installation.

Connect to the server

There are often several ways to connect to a game server. The available methods are explained in detail here.

To connect to your server, open the game and go to Join Game. Search for your server in the server list by its name. Click Join to connect.

Alternatively, connect directly using your VPS’s IP address and the game port, for example, 123.123.123.123:7777.

Tip

Once connected, enter /admin_login <Admin-Passwort> in the chat to become an admin.

Possible issues and solutions

Server not visible or unreachable

Server isn’t running: Use Remote Desktop to check whether the server is running and, if needed, start it using the Citadel Forged With Fire (citadel-forged-with-fire) - Start shortcut. Check C:\ZapX-GameServers\citadel-forged-with-fire\logs\server.log for error messages.
Server hasn’t finished starting: The server only registers with Steam about 30 seconds after starting. Wait a moment and try again.
Ports aren’t open: The ports must be open in the Windows Firewall and the Network Firewall of your VPS. See Citadel Forged With Fire: Set up a server on your VPS for the ports required by Citadel: Forged With Fire.
Incorrect filters: Check whether a filter in the server browser is hiding your server. Direct connection via IP and port works regardless.

Still having trouble or couldn’t find a solution?

Still having problems after troubleshooting? No worries—our support team is here for you every day! Just start a Support Chat in your ZapX customer account and describe your issue in as much detail as possible. We’ll look into it as soon as we can and help you resolve it!

Conclusion

Congratulations! If you’ve followed all the steps, you should now be connected to the server. If you have any questions or need help, our support team is here for you every day! 🙂

FAQ

Frequently asked questions

It’s the IP address of your VPS. You can find it in the Overview of your VPS in the ZapX dashboard. After installation, the Game Server Installer shows the full address under Connect to.

7777 by default, unless you selected a different Game Port under Advanced Settings during installation.

Open the game, go to Join Game, find your server in the server list by its name, and click Join.

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