Why can’t I see my Beyond the Wire server in the server list?

The map takes about a minute to load after startup. Then check whether the server is running (logs\server.log), whether the ports are open in the Windows Firewall and your VPS network firewall, and whether a filter is active.

Beyond the Wire: Connect to the Server

Q: What is the IP address of my Beyond the Wire server?

It’s the IP address of your VPS. You can find it in the Overview of your VPS in the ZapX dashboard. After installation, the Game Server Installer displays the full address under Connect with.

Q: How do I connect to my Beyond the Wire server in-game?

In the game, open Multiplayer, click Custom Browser, and find your server by its name.

Q: Which port should I use for a Steam favorite?

Use the query port, which is 27016 by default, along with your VPS IP address.

Learn how to find your Beyond the Wire server on your VPS in the Custom Browser or add it as a Steam favorite → Find out more

10 November 20262 min read1 Views0 helpful

Introduction

Not sure how to connect to your Beyond the Wire server on your VPS or what you need to get started? No worries—we’ll show you step by step what information you need and how to connect. We’ll also share tips in case things don’t work right away.

Get your server details

You’ll need your server’s address to connect:

IP address: the IP address of your VPS. You can find it in the Overview of your VPS in the ZapX dashboard.
Port: for Steam favorites, use the query port, which is 27016 by default unless you selected a different Query Port under Advanced settings during installation.
Server name: the name you chose during installation.

If you set up the server using the Game Server Installer, it will display the full address after installation under How to connect next to Connect with.

Connect to the server

There are often several ways to connect to a game server. The available methods are explained in detail here.

To connect to your server, open the game and go to Multiplayer. Click Custom Browser and find your server in the server list by its name.

Alternatively, add your server to Steam as a favorite. In the Steam navigation bar at the top, click View and then Game Servers. Select the Favorites tab, click the plus icon, and enter your VPS IP address and Query Port.

Possible issues and solutions

Server not visible or unreachable

Server isn’t running: Use Remote Desktop to check whether the server is running, and start it if needed using the Beyond the Wire (beyond-the-wire) - Start shortcut. Check C:\ZapX-GameServers\beyond-the-wire\logs\server.log for error details.
Server hasn’t finished starting: The map takes about a minute to load after startup. Wait a moment and try again.
Ports aren’t open: The ports must be open in the Windows Firewall and your VPS network firewall. Find out which ports Beyond the Wire requires in Beyond the Wire: Set up a server on your VPS.
Incorrect filters: Check whether a filter in the server browser is hiding your server. You can find your Steam favorite regardless.

Still having trouble?

Still having issues after troubleshooting? No problem—our support team is here for you every day! Just start a support chat in your ZapX customer account and describe your problem in as much detail as possible. We’ll look into it as soon as we can and help you resolve it!

Conclusion

Congratulations! If you followed all the steps, you should now be connected to the server. If you have any questions or need help, our support team is here for you every day! 🙂

FAQ

Frequently asked questions

It’s the IP address of your VPS. You can find it in the Overview of your VPS in the ZapX dashboard. After installation, the Game Server Installer displays the full address under Connect with.

In the game, open Multiplayer, click Custom Browser, and find your server by its name.

Use the query port, which is 27016 by default, along with your VPS IP address.

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Beyond the Wire: Connect to the Server

Introduction

Get your server details

Connect to the server

Possible issues and solutions

Server not visible or unreachable

Still having trouble?

Conclusion

Frequently asked questions

Beyond the Wire

Get your server details

Connect to the server

Possible issues and solutions

Server not visible or unreachable

Still having trouble?

Conclusion

Game Server

Servers & Hosting

ZAPX

Resources

ZAP-Hosting