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Learn how to fix common issues with your Art of the Rail game server—from connection problems to version conflicts → Find out more
Something not working with your Art of the Rail game server? Don’t worry—most issues have a simple cause. Here, we’ll cover the most common problems and how to fix them quickly yourself.
Art of the Rail has not been released yet. This guide covers general solutions. Once the game is available, we’ll add game-specific issues and error messages.
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The most useful tool for troubleshooting is your game server’s console. It shows what your server is doing as it starts and where an error occurs.
First, check the console to make sure your server has fully started. Then check your server’s IP address and port. You can find both in your ZapX customer account under your service.
Your game and server must be running the same version of Art of the Rail. Update your game through Steam. Updates are frequent, especially in Early Access. After a game update, it may take a little while for your server to update as well.
According to RocketWerkz, you can play in multiplayer with up to 16 other players. Once that limit is reached, no one else can join.
Take a look at the console: the last few lines before the server shuts down usually show the cause. If you changed the configuration beforehand, undo the change and restart your server.
Large rail networks and many players online at the same time require more resources. Keep an eye on your server’s resource usage and upgrade your server if needed.
Game servers can be targeted by attacks that flood them with traffic, causing lag or disconnections. ZAP-Hosting provides built-in protection systems to protect your server from common attacks. If you suspect an attack, contact our support team.
Regular backups can save you a lot of stress, especially in Early Access, when updates are frequent. We already back up your game server automatically every day. With the ZapX Pass, you can also create your own backups at any time and restore them with one click—with ZapX Pass Pro, you can even schedule automatic backups to run when you choose.
These steps should help you solve your issue. If they don’t, don’t hesitate to contact our support team—we’re here every day and happy to help! 🙂
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