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Why does a Lifetime server need a ZapX Pass? What the Pass pays for, what it really costs, and why we still recommend the move.
Ever since we started offering Lifetime customers the move to ZapX, one question keeps coming up, in tickets, on Reddit and on Discord: “I paid for my server once. Why should I now pay for a Pass every month?”
It's a fair question, and it deserves a clear answer instead of marketing speak. Here it is.
When you bought your Lifetime server, you got a server with the panel we had at the time. That's a fair deal, and we're not going to touch it.
ZapX isn't a fresh coat of paint on that panel. It's a completely new platform, with features the old system never had. Some of them are built once and done. Others cost us real money every time they're used:
It used to be normal in software: you buy version 1, and when version 2 arrives with big new features, you pay an upgrade price. Often a hefty one.
We deliberately decided against that. You don't pay a single cent of upgrade price to move to ZapX. After that, you pay a small amount that covers exactly the things that keep generating costs. Not the server you already own.
To be honest, we had two other options: simply leave the new features out for Lifetime customers, or cross-finance them through higher prices for all our other customers. We found both worse than an open, small contribution from those who actually use the features.
Here's how it looks for VPS. On the left, the rental price of a comparable VPS in ZapX; on the right, what you pay per server for the Pass with your Lifetime VPS:
| VPS | Rent per 30 days | With ZapX Pass Plus (1 server) | With ZapX Pass Plus (2 servers) | With ZapX Pass Pro (8 servers) |
|---|---|---|---|---|
| 8 GB RAM, 4 cores | €9.99 | €4.99 | €2.50 | €1.25 |
| 16 GB RAM, 6 cores | €17.99 | €4.99 | €2.50 | €1.25 |
| 32 GB RAM, 8 cores | €31.99 | €4.99 | €2.50 | €1.25 |
Over a full year: renting a 16 GB VPS costs around €216. With Lifetime and the Plus Pass, you pay just under €60. And the Pass costs the same no matter how big your server is.
That's not rent through the back door, it's a fraction of it. In return, you get a panel that's on a completely different technical level.
Every tier covers your whole account. The main difference is how many Lifetime servers they cover:
| ZapX Pass | Plus | Pro | Max |
|---|---|---|---|
| Price per 30 days | €4.99 | €9.99 | €14.99 |
| Lifetime servers | 2 | 8 | unlimited |
| Backup slots per service | 1 | 3 | 5 |
| Automatic backups | – | ✓ | ✓ |
| Control via Discord bot | – | ✓ | ✓ |
| Direct chat with the ZAP team on Discord | – | – | ✓ |
Included in every tier: AI Assistant, Claude and ChatGPT via MCP, the ZapX app (coming soon) and no activity checks. Lifetime Dedicated Servers need their own slot for €9.90 per 30 days in every tier.
Lifetime Dedicated Servers are the exception. They aren't included in any Pass tier. For each Lifetime Dedicated Server, you book a separate Dedicated Lifetime slot for €9.90 per 30 days on top of your Pass.
The reason: a Dedicated Server is a whole machine that runs around the clock just for you and uses a lot of power. Electricity prices have risen sharply in recent years. The slot mainly covers these power costs and makes sure we can keep offering Dedicated Lifetime.
In the old Customer Panel, a Lifetime server gets locked if you don't log in to the panel for three months, and deleted four weeks later. In ZapX, these activity checks no longer exist. As long as you have a Pass, your Lifetime server keeps running, even if you don't log in for months.
If you cancel your Pass or don't have enough Lifetime slots, your Lifetime server isn't deleted. It gets locked: it's stopped, but it stays yours. As soon as you have a Pass and a free Lifetime slot again, you can reactivate it at any time. The only thing that may change when you reactivate it is the IP address or port.
The move is voluntary. But we'll be honest with you about what that means: the old Customer Panel has reached the end of its life cycle. We're no longer developing it, it won't get any new features, and technically it's no longer up to date. Every improvement, every new feature, every AI innovation will come to ZapX only from now on.
The move itself is quick: it takes about a minute, and your server simply keeps running in the meantime. Your data, your IP address and your Lifetime term all come with you.
We're inviting customers step by step right now. When your server is ready for the move, you'll get an email and see a banner in your Customer Panel. We'll expand this to more customers over time.
For the first movers, there's an early-mover bonus right now: you get the ZapX Pass for free for a while. How long and until when, you'll see in your Customer Panel with the migration offer.
We understand that a monthly amount can feel like “Lifetime isn't Lifetime anymore” at first. We see it differently: your server stays yours. The Pass is the price for a platform that keeps evolving, with AI, an app, Backups and new hardware that cost money on an ongoing basis.
We know not everyone shares our view, and that's okay. Tell us in the comments what you think, what you're missing and what we can do better. We read every comment and reply.
A personal note to finish:
I founded ZAP-Hosting in 2010, and many of you have been with us for years. Lifetime has always been a promise you could rely on, and it should stay that way. With ZapX, we didn't want to take anything away from you, but finally give you the platform your servers deserve. I'd be glad if you gave it a try and told me honestly what you think.
Marvin Kluck
Founder of ZAP-Hosting
We're inviting customers step by step right now. When your server is ready for the move, you'll get an email and see a banner in your Customer Panel. We'll expand this to more customers over time.
No. The server stays paid for. The Pass covers your entire account and several Lifetime servers at the same time.
Plus covers 2 servers, Pro 8, Max unlimited. If you have more Lifetime servers, you simply choose the right tier. Lifetime Dedicated Servers aren't included: each one needs its own Dedicated Lifetime slot for €9.90 per 30 days.
It gets locked, not deleted. It stays yours, and you can reactivate it any time with a Pass and a free Lifetime slot. Only the IP address or port may change.
No. But we explicitly recommend it, because the old panel is no longer being developed.
No, the move is final. That's why the first period with the early-mover bonus is free, so you can get to know ZapX without any risk.
Your ZAP Coins balance stays in the old Customer Panel. You can keep using it there for servers you haven't moved, for example to pay running invoices or upgrades. If the balance comes from real payments and you no longer need it because of the move, you can ask our support whether a refund is possible. Promotional credit, for example from bonuses or promo campaigns, is excluded.
Booked Premium Storage keeps running unchanged in the old Customer Panel, even if you move individual servers to ZapX. There is no Premium Storage in ZapX. There, the backup slots of your Pass tier cover your backups.
Log in to your ZAP account or register now. The registration is free, there are no duty of payment. All products are also available as prepaid products. That means, if you do not continue paying your server, it will be closed automatically without any costs.
Register at ZAP and become part of the ZAP community.
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Comments (54)
One heads-up, precisely because you mostly work via SSH: in the legacy panel, Lifetime servers still have the activity check. If you don't use the Customer Panel for a long time, the server gets locked first and deleted later on. SSH activity doesn't count for that. So open your server's page in the Customer Panel every now and then. You'll get a warning email before anything happens. In ZapX this check no longer exists.
Whenever the migration offer shows up in your panel, feel free to take your time. We'd be happy to see you in ZapX at some point!
The new features of ZapX are top-notch.
Moreover, it’s definitely useful to have new tools to enhance the experience.
Personally, I’m undecided.
I’m hosting a small Minecraft network on my Lifetime Server.
If there were a way to use ZapX (with servers) but without AI or Discord features to maybe try it out first and then get the pass when it’s really needed.
Almost 5€ isn’t much.
Thanks for reading and for the opportunity to provide feedback!
Khionor
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Die neuen Funktionen von ZapX sind erstklassig.
Zudem ist es bestimmt nützlich neue Tool zu haben um sein Erlebnis zu verbessern.
Ich persönlich bin unentschlossen.
Ich hoste auf meinem Lifetime Server ein kleines Minecraft Netzwerk.
Wenn es eine Möglichkeit gäbe ZapX zu nutzen (mit Servern) allerdings ohne KI oder Discord funktionen um es vielleicht erstmal so zu nutzen und sich dann den Pass zuholen wenn man es wirklich braucht.
Knappe 5€ sind eigendlich nicht viel.
Danke fürs lesen und die Möglichkeit Feedback zu geben!
Khionor
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thank you for the open question. You're right, an overview of ZapX is still missing because a lot is still in progress. We'll catch up on that soon.
You can continue to use your lifetime servers in the existing customer panel; the migration is voluntary. Only in ZapX do you need the pass. It applies to your entire account, not per server:
- Plus (€4.99): 2 lifetime servers
- Pro (€9.99): 8 lifetime servers
- Max (€14.99): unlimited lifetime servers
Even Plus includes the AI Assistant, which manages your server via chat, and backups for each service. For vServers, snapshots are added: If something goes wrong during a change, you can revert to an earlier state. Pro and Max offer even more, such as additional backups and control via Discord. With 18 servers, you'd be at Max, one amount for all together.
And yes, there will also be new lifetime servers in ZapX, paid once as usual, along with the pass.
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danke für die offene Frage. Du hast recht, ein Gesamtüberblick über ZapX fehlt bisher, weil vieles noch in Arbeit war. Den holen wir demnächst nach.
Deine Lifetime-Server kannst du weiter im bisherigen Kundenpanel nutzen, der Umzug ist freiwillig. Erst in ZapX brauchst du den Pass. Er gilt für dein ganzes Konto, nicht pro Server:
- Plus (4,99 €): 2 Lifetime-Server
- Pro (9,99 €): 8 Lifetime-Server
- Max (14,99 €): beliebig viele Lifetime-Server
Schon Plus enthält den AI Assistant, der deinen Server per Chat verwaltet, und Backups für jeden Dienst. Für vServer kommen Snapshots dazu: Geht bei einer Änderung etwas schief, springst du auf einen früheren Stand zurück. Pro und Max bieten noch mehr, etwa zusätzliche Backups und die Steuerung per Discord. Mit 18 Servern wärst du bei Max, ein Betrag für alle zusammen.
Und ja, neue Lifetime-Server wird es auch in ZapX geben, einmalig bezahlt wie gewohnt, dazu der Pass.
Thats why I am a Zap customer and for years.
That beeing said: I wont upgrade to ZapX - I dont want to pay monthly fees. Thats why I initially bought the server.
With the cost of 4.99€/Month there needs to be more for me than a new UI with some fancy AI functionalities that I dont really need :/
And that's completely fine: your Lifetime server keeps running in the current panel, without a Pass and without monthly fees. The old panel won't get new features anymore, but it still gets security updates and bug fixes.
Just so you know what ZapX adds beyond a new UI: backups for every service, snapshots for vServers, over 300 one-click apps, automatic restarts and health checks, sharing your servers with your team, and no more activity checks for Lifetime servers. On top of that come the AI Assistant, control via Discord and a mobile app that's coming soon.
If that's ever worth it for you, the option is there. If not, nothing changes for your server.
I have to be honest, this whole situation feels bizarre'
Many of us bought Lifetime servers under the assumption that "lifetime" meant exactly that: buy once, keep using the service.
Now we're being told that while our servers are still technically ours, using them on the new platform requires a monthly subscription.
To many customers, the message sounds like:
"You bought the server, but you didn't buy access to the platform we'll be using going forward."
I understand that building a new platform costs money. Infrastructure costs money. Developers cost money. AI features cost money.
But let's be real: most people don't care about AI assistants or fancy premium features. They just want the game server, VPS, or dedicated server they already paid for.
The original appeal of Lifetime was simple:
1. Buy once.
2. Keep your server and never worry about monthly payments!
That's why a required monthly pass for the new platform feels wrong, even if Lifetime ownership is technically still being honored.
My biggest concern is the future of the legacy panel. If we're being told we don't have to migrate, then:
Will the legacy panel continue receiving security updates, bug fixes, and long-term maintenance?
Because if the old panel is eventually left behind, then "you don't have to migrate" doesn't really feel like a choice.
It just feels like a delayed subscription.
Your Lifetime server stays yours and keeps running in the current panel, without a Pass. The Pass only applies if you move to ZapX.
To be clear about the old panel: it is not being developed any further. No new features, no new tools, no AI. Everything new happens in ZapX only. What it does still get are security updates and bug fixes, so it stays safe and usable. We fixed two security issues there just this week.
So the choice is real: stay with what you have, or move when the new features are worth it to you.
You say it is not a paywall, but it is because I cannot use my lifetime server without subscribing and the subscription is too expensive for me.
When I purchased my lifetime servers, I read and accepted the terms and conditions, which made no mention of a subscription fee for using them. I am now concerned that this is an illegal move.
One important point: you can keep using your Lifetime servers without a subscription. They keep running in the current panel exactly as you bought them, under the terms you accepted back then. The Pass only applies if you choose to move to ZapX, and that move is voluntary.
We understand that the price doesn't work for everyone. If ZapX isn't worth it for you right now, staying where you are is a valid choice, and the old panel keeps getting security updates and bug fixes.
However, I still have a question: I previously understood that if you no longer have the ZapX Pass, the server would be locked and deleted after 30 days. Now I read here in the blog post that the server simply remains locked and can be reactivated at any time.
So what is correct? Is the server still mine forever and is only temporarily locked if I don't get the pass? Or is it deleted after 30 days of being locked? I would be very interested in this question. Otherwise, I have to say that I have already made the switch. So far, everything is going very well. I like the new features (even if I will use them rarely or hardly at all). Still, it's nice to have these new options available should I need them.
I also find the Cloudflare integration for domains very practical :D
Wishing you a pleasant day!
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Jedoch habe ich jetzt doch noch eine Frage: Ich hatte es vorher so verstanden, das wenn man den ZapX Pass nicht mehr hat, der server gesperrt wird und nach 30Tagen dann gelöscht wird. Jetzt lese ich hier in dem Blogbeitrag jedoch dass der server einfach nur gesperrt bleibt und jederzeit wieder aktiviert werden kann.
Was stimmt den jetzt? Bleibt der server dennoch für immer meiner und ist dann nur zwischenzeitlich gesperrt sollte man den pass mal nicht holen? oder ist der nach 30Tagen Sperrzeit dann doch gelöscht? Die frage würde mich brennend interessieren. Ansonsten muss ich sagen dass ich den Wechsel schon vorgenommen hab. Bisher klappt alles sehr gut. Mir gefallen die neuen Features (Auch wenn ich die eher selten bis kaum nutzen werde) Dennoch ist es nett diese Möglichkeiten die neu hinzugekommen sind zu haben und nutzen zu können sollte man die benötigen.
Auch die Cloudflare Integration bei Domains finde ich sehr Praktisch :D
Wünsche noch einen Angenehmen Tag!
thank you for your feedback, and it's great to hear that the move went so well!
To your question: We have decided that lifetime servers will only be locked without a pass. Your data remains stored and the server remains yours. If you later get a pass with a free lifetime slot, you can simply activate it again. The only limitation is that the IP address or port may change in the meantime.
We're glad you like the Cloudflare integration. Have a nice day!
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danke dir für die Rückmeldung, und schön, dass der Umzug so gut geklappt hat!
Zu deiner Frage: Wir haben entschieden, dass Lifetime-Server ohne Pass nur gesperrt werden. Deine Daten bleiben gespeichert und der Server bleibt deiner. Holst du dir später wieder einen Pass mit einem freien Lifetime-Slot, aktivierst du ihn einfach wieder. Einzige Einschränkung: Die IP-Adresse oder der Port kann sich in der Zwischenzeit ändern.
Freut uns, dass dir die Cloudflare-Integration gefällt. Dir auch einen angenehmen Tag!
Also, IPv6 and snapshots are basic features that have been requested for a long time and come standard with other hosts. Why are they now behind a subscription?
On the features: snapshots and backups in ZapX are part of the Pass for every customer, including those who rent their servers monthly. Lifetime customers don't pay extra for them compared to anyone else. With most other hosts, these features are simply included in a monthly rental price, which you never pay for your Lifetime server. IPv6 is not part of the Pass.
We know the slot limits per tier feel strange for Lifetime. That's why one Pass covers your whole account and not each server individually.
1. Windows support: Is a Lifetime Windows Server 2019 VPS fully supported in the ZapX migration, and are there any limitations compared to Linux VPS (backups, snapshots, AI Assistant, console access)?
2. IP address: You say the IP stays the same during migration. Can you confirm it also stays the same if I later cancel the Pass and reactivate the server? The article says the IP or port "may change" on reactivation, and several of my services (backup jobs, DNS, tunnels) depend on a fixed IP.
3. Hardware: You mention Lifetime servers move to newer hosts over time. Will nested virtualization (Hyper-V/WSL2/Docker) become available on those hosts? It's currently not supported on my VPS.
4. Early-mover bonus: How long does the free Pass last, and what happens when it ends? Does it switch to paid automatically, or do I have to opt in?
5. Backups: With the Plus tier (1 backup slot), are there size or retention limits for a Windows VPS?
Thanks!
1. Windows: Yes, Lifetime Windows VPS can move to ZapX. Your server is moved exactly as it is, including the installed Windows, and we don't charge anything extra for it. One limitation: the full one-click app setup through the AI Assistant is not available on Windows.
2. IP address: The IP stays the same during the move. If your Pass ends, the server is locked but keeps its resources assigned. We still can't guarantee the same IP after reactivation, so if your services depend on a fixed IP, keep the Pass active.
3. Nested virtualization: We can't promise that at the moment. The hardware upgrades mainly mean more performance.
4. Early-mover bonus: You'll see exactly how long the free period lasts in the move offer in your panel. You add a payment method when you move, and after the free period the Pass continues as a paid subscription. We remind you by email 14 days and 3 days before it ends, and if you cancel during the free period, you pay nothing.
5. Backups: With Plus, each service has one backup slot, so one backup is kept at a time. Pro gives you 3 slots with automatic backups, Max gives you 5.
In the past, I only had live time Minecraft servers, then other servers were added. Unfortunately, there weren't live time VServers from the beginning. :/ Or does a premium game server have more CPU power than a VServer?
I think that would also save resources. I would also be willing to minimize performance (RAM) (+ purchased additional games, which I think can be added for free like with VServers (Live-Time), right?) if everything can be combined.
I would like to have an even cheaper subscription (than the ZapX Pass Plus) without AI functionality. (just like currently) AI costs money and I don't need such a function. Why should I pay for that?
Would a Lite subscription for ~2€ a month be possible?
Can you buy the ZapX Pass with just one payment or can it also be done with credit?
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bei mir gab es früher nur live time Minecraft Server, dann kamen andere Server hinzu. leider gab es nicht seit Anfang an LiveTime VServer. :/ oder hat ein premium game server mehr Cpu Leistung als ein VServer?
das würde denke ich auch Resourcen sparen. ich würde auch minimal auf Leistung (ram) (+ gekaufte zusätzliche Games, die ich denke ich so wie bei VServer (Live-Time) kostenlos zum hinzufügen sind oder?) verzichten, wenn alles kombiniert werden kann.
ich würde gerne ein noch günstigeres Abbo (als das ZapX Pass Plus) haben ohne KI Funktion. (so wie aktuell) KI kostet geld und so eine funktion benötige ich nicht. warum soll ich dann dafür zahlen?
wäre ein Lite Abbo für ~2€ im Monat möglich?
kann man den ZapX Pass nur mit einer Zahlung kaufen oder geht das auch mit guthaben?
thank you for the many concrete ideas.
Combining multiple game servers, TeamSpeak, and vServers into one server is currently not possible. However, we are happy to take your request as feedback. Additional games on a lifetime game server are purchased individually, they are not automatically included for free.
We will also pass on your request for a cheaper Lite version without AI to the team.
Important: Your lifetime servers will continue to run in the previous panel without a pass. The pass is only required if you switch to ZapX.
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danke für die vielen konkreten Ideen.
Mehrere Gameserver, TeamSpeak und vServer zu einem Server zusammenzulegen, ist aktuell nicht möglich. Den Wunsch nehmen wir aber gern als Feedback mit. Zusätzliche Spiele auf einem Lifetime-Gameserver werden übrigens einzeln gekauft, sie sind nicht automatisch kostenlos dabei.
Deinen Wunsch nach einer günstigeren Lite-Variante ohne KI geben wir ebenfalls ans Team weiter.
Wichtig: Deine Lifetime-Server laufen auch ohne Pass im bisherigen Panel weiter. Der Pass wird nur fällig, wenn du zu ZapX wechselst.
As a business user of a "Webspace XtraXtra Large" package in the lifetime model, we are following the current developments regarding the ZapX subscription with great interest. However, a significant question arises regarding the future direction and economic viability for existing customers.
From a business perspective, the pricing of the ZapX subscription at 4.99 euros per month in the context of web hosting products raises questions. Since the package we use could be utilized as a regular rental server for 5.52 euros per month, an additional monthly fee would almost completely negate the economic advantage of the lifetime investment made.
Furthermore, the entire administration of our web spaces is already done natively through the Plesk interface. The announced AI features seem primarily designed for managing game servers or VPS and, based on our current knowledge, do not offer any significant operational added value for classic, Plesk-based web hosting.
We would therefore appreciate an official clarification in the blog regarding how the process for existing lifetime web spaces will be defined in the future and to what extent there will be a transparent distinction between the subscription models.
Best regards,
Ben Steenweg
Möllers + Reismann GmbH & Co.KG
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als geschäftlicher Nutzer eines „Webspace XtraXtra Large“-Pakete im Lifetime-Modell verfolgen wir die aktuellen Entwicklungen rund um das ZapX-Abo mit großem Interesse. Hierzu stellt sich uns jedoch eine wesentliche Frage bezüglich der künftigen Ausrichtung und Wirtschaftlichkeit für Bestandskunden.
Aus betriebswirtschaftlicher Sicht wirft die Bepreisung des ZapX-Abos mit 4,99 Euro pro Monat im Kontext von Webhosting-Produkten Fragen auf. Da das von uns genutzte Paket als regulärer Mietserver mit 5,52 Euro im Monat genutzt werden könnte, würde eine zusätzliche monatliche Gebühr den wirtschaftlichen Vorteil der getätigten Lifetime-Investition nahezu vollständig aufheben.
Darüber hinaus erfolgt die gesamte Administration unserer Webspaces ohnehin nativ über die Plesk-Oberfläche. Die angekündigten KI-Features scheinen primär auf das Management von Gameservern oder VPS ausgelegt zu sein und bieten für das klassische, plesk-basierte Webhosting nach unserem aktuellen Kenntnisstand keinen signifikanten operativen Mehrwert.
Wir würden uns daher über eine offizielle Klarstellung im Blog freuen, wie der Prozess für bestehende Lifetime-Webspaces künftig definiert ist und inwieweit hier eine transparente Abgrenzung der Abo-Modelle stattfindet.
Mit freundlichen Grüßen
Ben Steenweg
Möllers + Reismann GmbH & Co.KG
thank you very much for your factual inquiry.
In principle, it applies: Switching to ZapX is voluntary. Those who remain in the previous customer panel with their lifetime products do not need a ZapX Pass.
Currently, a move to ZapX is not planned for web space packages. Your lifetime web space will remain in the previous customer panel and will be managed there as usual via Plesk, without additional costs.
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vielen Dank für Ihre sachliche Nachfrage.
Grundsätzlich gilt: Der Wechsel zu ZapX ist freiwillig. Wer mit seinen Lifetime-Produkten im bisherigen Kundenpanel bleibt, braucht keinen ZapX Pass.
Für Webspace-Pakete ist ein Umzug zu ZapX aktuell nicht vorgesehen. Ihr Lifetime-Webspace bleibt im bisherigen Kundenpanel und wird dort wie gewohnt über Plesk verwaltet, ohne zusätzliche Kosten.
Is it worth 4.99€ a month for me? Probably not without the possibility of automating it.
I have to see if there’s something useful for me among the AI features when you properly introduce ZapX (that doesn't seem to have happened yet).
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Ist mir das 4,99€ im Monat wert? Ohne Möglichkeit das zu automatisieren vermutlich nicht.
Ob bei den KI-Funktionen für mich etwas sinnvolles dabei ist, muss ich sehen, wenn ihr ZapX richtig vorstellt (das scheint noch nicht passiert zu sein).
Regarding automation: Automatic backups on a schedule are available from the Pro Pass (€9.99 every 30 days). The Pro covers up to 8 lifetime servers and has 3 backup slots per service. In the Plus Pass (€4.99), each service has one backup slot that you create yourself. You can create snapshots, for example, before an update and revert back if something goes wrong.
About the AI features: You're right, a comprehensive overview of ZapX is still missing, and we will provide that soon. Just to give you a quick heads-up: The AI Assistant manages your server via chat. It reads logs, changes configs, and executes commands, but only after your approval. Additionally, all tiers include integration with Claude and ChatGPT via MCP.
As soon as your server is ready for the move, you can use the pass with the early bird bonus for free for a limited time. Just keep in mind that the move itself is final.
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Zur Automatisierung: Automatische Backups nach Zeitplan gibt es ab dem Pass Pro (9,99 € je 30 Tage). Pro deckt bis zu 8 Lifetime-Server ab und hat 3 Backup-Slots je Dienst. Im Plus-Pass (4,99 €) hat jeder Dienst einen Backup-Slot, den du selbst anlegst. Snapshots erstellst du zum Beispiel vor einem Update und springst zurück, falls etwas schiefgeht.
Zu den KI-Funktionen: Du hast recht, ein Gesamtüberblick über ZapX fehlt bisher, den holen wir nach. Kurz vorab: Der AI Assistant verwaltet deinen Server per Chat. Er liest Logs, ändert Configs und führt Befehle aus, jeweils erst nach deiner Freigabe. Dazu kommt in allen Stufen die Anbindung an Claude und ChatGPT per MCP.
Sobald dein Server für den Umzug bereit ist, kannst du den Pass mit dem Frühumsteiger-Bonus zum Start eine Zeit lang gratis nutzen. Beachte nur, dass der Umzug selbst endgültig ist.
1. Will the possibility to purchase new lifetime servers but under the old terms and panel still be available. Or will all new lifetime servers be forced to be using the new ZapX?
2. Will there be an option to choose what features of ZapX you are willing to use and pay for? For example if I dont want to use the AI features, can I then choose that and get a cheaper pass?
Also I know this would require some different inferstructure and that some people would dislike this even more, but I personnally would rather pay for the electricity that my server uses (if its a lifetime dedicated server) and then pay that bit more or less monthly than have a pass. And then pay for the tokens I use when talking to the AI bot (if I do decide to use it), than pay extra montly if I do decide not to use the AI. This would/could work kinda like the network traffic where you pay extra if you use more than the montly quota. If it is decided that a system like this would be done with electricity and/or AI Tokens, it would of course need to change based on the current prices. I acknowledge that this suggestion, is in some ways a lot of ways worse than the pass.
Not saying I'm agains the pass idea I think it is totally fair that you pay a bit extra montly, especially if you have lifetime dedicated servers. Because you basically payed once and then maintainence and electricity was "free". Which is not viable long term especially with increasing numbers of lifetime servers. Just don't like to pay for features that I don't use. I will gladly pay more than the pass for electricity and generel costs of running it so I don't need to handle the infrastructure stuff myself.
1. Right now Lifetime products can still be bought in the current panel. New Lifetime servers will also be available in ZapX, paid once as usual, and they run there with a Pass. We can't promise how long Lifetime will still be sold in the old panel, since all new development happens in ZapX.
2. Not at the moment. Plus at 4.99 € per 30 days is the smallest tier and already covers 2 Lifetime servers for your whole account. A cheaper variant without AI features has been requested by others as well, and we've passed your request on to the team, together with your idea of usage-based billing for power and AI tokens.
On dedicated servers, your thinking is actually close to how we handle it: Lifetime dedicated servers aren't covered by any Pass tier. Each one needs its own Dedicated Lifetime slot for 9.90 € per 30 days on top of the Pass, and that slot mainly covers the electricity of a machine that runs around the clock just for you.
And of course the move is voluntary. If you don't need the new features, your Lifetime servers keep running in the current panel without a Pass.
I'm writing the following:
"No, the move is final. That's why the first period with the early adopter bonus is free, so you can get to know ZapX without any risk."
If I don't like the panel or the new features, or they don't provide any value for me, isn't that still a risk as a lifetime customer? Since I can't switch back and my server will be locked without an active subscription? So either I test it and it has to please me or be useful for me, or my server will be permanently locked. Can you shed some light on this?
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ich schreibt folgendes:
"Nein, der Umzug ist endgültig. Deshalb ist der erste Zeitraum mit dem Frühumsteiger-Bonus kostenlos, damit du ZapX ohne Risiko kennenlernst."
Wenn mir das Panel oder die neuen Funktionen nicht gefallen oder keinen Mehrwert für mich bieten, ist das als Lifetime Kunde aber dennoch ein Risiko? Da ich nicht zurück wechseln kann und ohne aktives Abo mein Server gesperrt wird? Also entweder Teste ich es und es muss mir dann gefallen bzw. sinnvoll für mich sein, oder mein Server ist dann dauerhaft gesperrt. Könnt ihr hier nochmal Licht ins Dunkle bringen?
that's a valid question, and here’s the honest answer: Yes, the move is final; you won't be able to go back to the old panel afterwards. So, it’s not completely without risk in that sense. Only take the step if you’re convinced by ZapX.
What happens after the trial period is up to you. During the free period, you won’t pay anything, and if you cancel the pass during this time, there are no costs. We will remind you 14 days and 3 days before the end via email.
Without a pass, your lifetime server will be locked, not deleted. Your data will remain stored, and the server will still belong to you. If you later get a pass with an available lifetime slot, you can reactivate it at any time. The only things that may change are the IP address or the port. Locked means: as long as there is no active pass, the server will not run.
If you’re unsure whether you want to use ZapX permanently, it’s perfectly fine to stay in the previous panel. There, your server will continue to run without a pass.
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berechtigte Frage, hier die ehrliche Antwort: Ja, der Umzug ist endgültig, zurück ins alte Panel geht es danach nicht. Ganz ohne Risiko ist es in diesem Sinne also nicht. Geh den Schritt deshalb nur, wenn dich ZapX überzeugt.
Was nach dem Testzeitraum passiert, entscheidest aber du. Im kostenlosen Zeitraum zahlst du nichts, und kündigst du den Pass in dieser Zeit, entstehen keine Kosten. Wir erinnern dich 14 Tage und 3 Tage vor dem Ende per E-Mail.
Ohne Pass wird dein Lifetime-Server gesperrt, nicht gelöscht. Deine Daten bleiben gespeichert und der Server bleibt deiner. Holst du dir später wieder einen Pass mit freiem Lifetime-Slot, aktivierst du ihn jederzeit wieder. Ändern können sich dabei nur die IP-Adresse oder der Port. Gesperrt heißt aber auch: Solange kein Pass aktiv ist, läuft der Server nicht.
Wenn du unsicher bist, ob du ZapX dauerhaft nutzen willst, ist es völlig in Ordnung, im bisherigen Panel zu bleiben. Dort läuft dein Server ohne Pass weiter.
Questions:
- What happens to the Zap Coins during a migration? In the beta, there were no Zap Coins available anymore.
- What happens to services that ZapX no longer offers (for example, Premium Storage)?
- Will there still be the 3 months of inactivity? So, if you pay monthly for the ZapX Pass, do you still have to pay attention to your lifetime server?
Comments/Feedback:
- I find that the backup option is worse now. If I have a small Discord bot that would make backups hourly, I would only have 5 backups. If there is an error during that time and I can't directly revert to a backup where everything was still working, everything gets lost. With Premium Storage, as it is now, that wouldn't necessarily be the case. With 50GB of backup storage, several hundred backups for a small Discord bot would fit, so you would be on the safer side.
- I think it's a shame that users can't test ZapX and, if they feel they don't need this ZapX feature, can't go back. The free offer would be a great opportunity for newcomers to assess whether they really need the new features.
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Fragen:
- Was passiert mit den Zap Coins bei einer Migration in der Beta waren keine Zap-Coins mehr vorhanden
- Was passiert mit Diensten die ZapX nicht mehr anbietet (beispielsweise Premium Storage)
- Wird es weiterhin dann die 3 Monate Inaktivität geben? Also bezahlt man monatlich für ZapX Pass muss aber dennoch auf seine Lifetime server achten?
Anmerkungen/Feedback:
- Ich finde das mit der Backup möglichkeit schlechter gemacht wenn ich beispielsweise nur ein kleinen Discord Bot der stündlich Backups machen würde hätte ich beispielsweise nur 5 Backups sollte es in der zeit mal ein Fehler geben in der ich nicht direkt auf ein backup zurück greifen kann bei dem alles noch ging geht alles direkt verloren bei dem Premium Storage wie es nun der fall ist wäre es nicht unbedingt der fall bei 50GB Backup Speicher passen mehrere Hunderte Backups für ein kleinen Discord Bot drauf so das man eher auf der sicheren Seite ist
- Ich finde es schade das User nicht ZapX austesten können und wenn sie meinen das diese ZapX feature nicht brauchen nicht wieder zurück gehen können dabei wäre das Kostenlose angebot eine super möglichkeit für umsteiger eine einschätzung dafür zu geben ob man die neuen Feature wirklich braucht
thank you for the many specific questions and the honest feedback.
ZAP-Coins: Your balance remains in the old customer panel. There you can continue to use it for servers that you haven't moved, for example for ongoing invoices or upgrades. If the balance comes from real deposits and you no longer need it because of the move, you can ask support if a refund is possible. Promotional credits from bonuses or promo actions are excluded from this.
Premium Storage: We are currently clarifying how existing bookings will be handled during the move and will add the answer here.
Activity checks: No. In ZapX, there are no more activity checks for lifetime servers, so you no longer need to log in every three months. In the old panel, the check still applies.
Regarding backups: Thank you, the example with the Discord bot is easy to understand. Depending on your pass level, you have 1, 3, or 5 backup slots per service, and from Pro onwards, automatic backups as well. We will pass on your preference for more space for very frequent backups to the team.
About testing before the move: We will take this request into account as well. The move is currently final, so only take the step if you are convinced by ZapX. In the old panel, your server continues to run without a pass.
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danke dir für die vielen konkreten Fragen und das ehrliche Feedback.
ZAP-Coins: Dein Guthaben bleibt im alten Kundenpanel. Dort kannst du es für Server, die du nicht umgezogen hast, weiter nutzen, zum Beispiel für laufende Rechnungen oder Upgrades. Stammt das Guthaben aus echten Einzahlungen und brauchst du es wegen des Umzugs nicht mehr, kannst du beim Support anfragen, ob eine Rückzahlung möglich ist. Aktionsguthaben aus Boni oder Promo-Aktionen ist davon ausgenommen.
Premium Storage: Wie bestehende Buchungen beim Umzug behandelt werden, klären wir gerade und ergänzen die Antwort hier.
Aktivitätschecks: Nein. In ZapX gibt es für Lifetime-Server keine Aktivitätschecks mehr, du musst dich also nicht mehr alle drei Monate einloggen. Im alten Panel gilt die Prüfung weiter.
Zu den Backups: Danke, das Beispiel mit dem Discord-Bot ist gut nachvollziehbar. Je nach Pass-Stufe hast du 1, 3 oder 5 Backup-Slots je Dienst, ab Pro auch automatische Backups. Dass dir für sehr häufige Backups mehr Platz lieber wäre, geben wir ans Team weiter.
Zum Testen vor dem Umzug: Auch diesen Wunsch nehmen wir mit. Der Umzug ist aktuell endgültig, deshalb geh den Schritt nur, wenn dich ZapX überzeugt. Im alten Panel läuft dein Server ohne Pass weiter.
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I would like to keep my Lifetime vServer in the old Customer Panel under my existing agreement, without migrating to ZapX.
I only use the server to host Counter-Strike 1.6, and everything works well as it is. I do not need the additional ZapX features and do not wish to pay any further subscription fees.
Could you please confirm that I can continue using my Lifetime vServer in the old panel without additional charges, provided I meet the existing activity requirements? Please do not migrate my server without my explicit consent.
Thank you for your help.
Kind regards,
Elijon Nikoliqi
thanks for your message. Yes, you can keep using your Lifetime vServer in the current Customer Panel without a Pass and without any additional fees. The move to ZapX is voluntary.
Your server won't be moved on its own. The move only happens if you start it yourself from the offer in your panel and confirm it there. If you never do that, your vServer simply stays where it is.
One thing to keep in mind: in the current panel the Lifetime activity check still applies. If you don't open the Customer Panel for three months, the server gets locked and later deleted. Activity on the server itself, such as players on your Counter-Strike 1.6 server, doesn't count for that. So open your server's page in the Customer Panel every now and then. You'll get a warning email before anything happens.
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We openly say that ZapX also needs to function economically for us. The Pass pays for the things that continuously cost money, such as AI, apps, backups, and integrations. You are not renting your lifetime server anew with it.
And it’s completely fine not to switch. The move is voluntary; your server will continue to run in the previous panel without a Pass and without monthly costs. The old panel will no longer receive new features, but it will continue to get security updates and bug fixes.
One more note: In the previous panel, the activity check still applies for lifetime servers. So please open your server's page in the customer panel from time to time, otherwise it will be locked after three months without access. You will receive a warning email beforehand.
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Dass ZapX für uns auch wirtschaftlich funktionieren muss, sagen wir offen. Der Pass bezahlt die Dinge, die laufend Geld kosten, also KI, App, Backups und Integrationen. Deinen Lifetime-Server selbst mietest du damit nicht neu.
Und es ist völlig in Ordnung, nicht zu wechseln. Der Umzug ist freiwillig, dein Server läuft im bisherigen Panel ohne Pass und ohne monatliche Kosten weiter. Das alte Panel bekommt keine neuen Funktionen mehr, aber weiterhin Sicherheitsupdates und Fehlerbehebungen.
Ein Hinweis noch: Im bisherigen Panel gilt für Lifetime-Server weiter die Aktivitätsprüfung. Öffne deshalb ab und zu die Seite deines Servers im Kundenpanel, sonst wird er nach drei Monaten ohne Aufruf gesperrt. Du bekommst vorher eine Warn-E-Mail.
One thing we'd like to clear up: ZAP-Hosting isn't a big corporation, we're a small, owner-run company. And we'll be honest: ZapX also has to work for us financially. The Pass pays for the things that cost money every day, like the AI Assistant, the app, backups and integrations. It doesn't make you rent your Lifetime server again.
To answer your questions directly: moving to ZapX is voluntary, and there are no plans to make it mandatory. Your Lifetime VPS keeps running in the current panel, without a Pass and without monthly fees. The old panel won't get new features anymore, but it still gets security updates and bug fixes. And if you open a support ticket about it, you get help, not a "please upgrade" reply.
One tip: in the current panel, the activity check for Lifetime servers still applies. Open your server's page in the customer panel every now and then, otherwise it gets locked after three months without a visit. You'll get a warning email before that happens.
Two things matter here, though. First, a server without a Pass is only locked, not deleted. Your data stays, and you can reactivate it any time with a Pass. Second, nobody has to move: your Lifetime server keeps running in the current panel without a Pass and without monthly fees.
wenn ich nicht zu ZapX wechseln möchte und weiterhin das alte Panel nutze, ist dann geplant oder absehbar, dass das alte Panel irgendwann abgeschaltet wird und nur noch ZapX zur Verfügung steht?
Falls das alte Panel tatsächlich irgendwann abgeschaltet werden sollte und ich trotzdem nicht zu ZapX wechseln möchte, wie verhält es sich dann mit meinem lebenslangen Zugriffsrecht, das ja gelten soll, solange das Unternehmen besteht?
danke für deine Frage. Es gibt keine Pläne, das alte Kundenpanel abzuschalten oder den Wechsel zu ZapX verpflichtend zu machen. Dein Lifetime-Server läuft dort ohne Pass und ohne monatliche Kosten weiter. Das alte Panel bekommt keine neuen Funktionen mehr, aber weiterhin Sicherheitsupdates und Fehlerbehebungen.
I find backups in ZapX quite tempting, too bad there is no snapshot function in the Legacy. I'm still considering whether to make the move later. I don't really need K and all that since I handle everything via SSH myself.
Best regards
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Backups finde ich in ZapX ziemlich verlockend schade das es keine Snapashot Funktion im Legacy gibt. Ich Überlege noch ob ich später den Umzug Vornehme. K und all sowas brauche ich eigentlich nicht das ich alles via SSH selbst erledige.
Beste Grüße
thank you for your message. We can't give you a definitive answer regarding new operating system versions in the old panel at the moment. What is certain is: The old panel will not receive any new features, but it will continue to get security updates and bug fixes.
Snapshots and backups are available in ZapX with the Pass, and you don't need to use the AI Assistant for that. If you want to take a closer look: You can also just move a single server and test ZapX during the free Pass period. If the Pass does not continue afterwards, the server will only be suspended, not deleted.
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danke für deine Nachricht. Zu neuen Betriebssystem-Versionen im alten Panel können wir dir aktuell noch keine verbindliche Aussage machen. Fest steht: Das alte Panel bekommt keine neuen Funktionen mehr, aber weiterhin Sicherheitsupdates und Fehlerbehebungen.
Snapshots und Backups gibt es in ZapX mit dem Pass, und den AI Assistant musst du dafür nicht nutzen. Wenn du dir das in Ruhe ansehen willst: Du kannst auch nur einen einzelnen Server umziehen und ZapX in der kostenlosen Pass-Zeit testen. Läuft der Pass danach nicht weiter, wird der Server nur gesperrt, nicht gelöscht
1. **New Lifetime purchases:** Will customers still be able to purchase new Lifetime servers under the existing terms and manage them through the old Customer Panel, or will all new Lifetime servers eventually be available exclusively through ZapX?
2. **Upgrading existing servers:** Will it remain possible to upgrade existing Lifetime servers under the old terms and continue using the legacy panel, without being required to migrate to ZapX or purchase a ZapX Pass?
3. **Advance notice:** If Lifetime servers under the old terms or the legacy panel are going to be discontinued, will customers receive advance notice before these options are removed? If so, how much notice can we expect?
4. **Future availability:** Is there any planned deadline for purchasing or upgrading Lifetime servers under the current system, or is the existing option expected to remain available indefinitely?
I understand that ZapX is the platform being developed for future features, but I would appreciate some clarification so customers can make informed decisions before purchasing or upgrading a Lifetime server.
Thank you!
Right now, Lifetime servers can still be bought and managed in the current panel. New Lifetime servers are also available in ZapX, paid once as usual, and they run there with a Pass. We can't promise how long Lifetime will still be sold in the old panel, since all new development happens in ZapX. The same applies to upgrades of existing servers in the old panel. We can't give you a fixed timeframe there either.
What doesn't change: your existing Lifetime servers keep running in the current panel without a Pass and without monthly fees, and moving to ZapX is voluntary.