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Find out how you can help shape ZAP-Hosting service improvements by submitting and voting on suggestions on our feedback page → Learn more now
At ZAP-Hosting, we always do our best, so we welcome all feedback and suggestions from our community. We provide three public pages for this: Feedback, Roadmap, and Changelog.
There, you can submit ideas, vote on existing suggestions, view the current product roadmap, and follow published changes. These pages replace our former feedback board on Featurebase and clearly show how feedback goes from suggestion to implementation.
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Feedback
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Navigation
In the web interface, you can find all three pages in the sidebar under Community & Partners, in the Community section. They open in a new tab, leaving your dashboard open. You can switch between Feedback, Roadmap, and Changelog at any time using the selector at the top of each page.
You don't need an account to read the pages. To submit suggestions and vote, simply sign in with your ZAP-Hosting account—no separate registration or additional credentials are required.
Together, Feedback, Roadmap, and Changelog give you a complete overview of product development.
The Feedback section collects ideas and suggestions for improvement from the community. Users can submit new suggestions and support existing ones by voting. This makes it clear which topics matter most to the community and deserve special attention.
The Roadmap shows the current planning status of features and ideas. It gives you insight into what is planned, what is currently being worked on, and what has already been completed. Each entry has a clear status, so you can track progress at any time.
The Changelog documents completed work transparently and chronologically. It lists new features, improvements, and relevant changes, so you can see which ideas have already been implemented and when they went live.
Before submitting a new idea, check whether a similar suggestion already exists. The search on the Feedback page helps avoid duplicates and bring feedback together. When you submit an idea, we also automatically show you similar suggestions. If you find a suitable one, it's better to vote for it.
Submit new ideas on the Feedback page using the Submit suggestion button. Select a Type (Feature Request or Improvement) and a Category, enter a clear Title and a detailed Description explaining the problem or desired improvement, then submit your suggestion by clicking Submit. Choosing the right category ensures the idea is reviewed in the appropriate context.
The community can vote on all ideas on the Feedback page. A higher number of votes generally indicates stronger demand and increases the likelihood that an idea will be prioritized. Final decisions also take technical feasibility and the product's overall strategy into account.
Roadmap entries usually go through several stages. Entries marked Planned have been reviewed and scheduled, entries marked In Progress are currently being implemented, and entries marked Implemented have already been released. These statuses make it easy to understand the current state of each feature.
The Changelog provides a reliable overview of what's changed in the product. It includes newly released features, improvements, and other relevant updates, keeping progress transparent and easy to follow.
This feature is intended for product-related feedback, such as requests for new game servers, improvements to the web interface or panels, feature ideas for services, and enhancements to existing features. Individual support requests or technical issues should still be handled through the official support channels.
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