Why can’t I connect to my ASTRONEER server?

Check in your VPS’s Task Manager whether the AstroServer-Win64-Shipping.exe process is running, and make sure the port is open in the Windows Firewall and your VPS’s Network Firewall. ASTRONEER doesn’t create a log file.

ASTRONEER: Connect to the Server

Q: What is my ASTRONEER server’s IP address?

This is the IP address of your VPS. You can find it in the Overview of your VPS in the ZapX dashboard. After installation, the Game Server Installer also shows you the full address under Connect to.

Q: Which port should I use to connect?

7777 by default, unless you selected a different Game port under Advanced settings during installation.

Q: How do I add my ASTRONEER server in the game?

Open the Server Browser from the main menu and click Add Dedicated Server. Enter the IP address and port, choose a name, and click Add Server. Then select the server and connect.

Learn how to add your ASTRONEER server on your VPS in the game and connect using its IP address and port → Find out more

10 November 20262 min read0 Views0 helpful

Introduction

Not sure how to connect to your ASTRONEER server on your VPS or what you need? No worries—we’ll show you step by step which details you need and how to connect. We’ll also share some tips in case things don’t work right away.

Find your server details

You’ll need your server’s address to connect:

IP address: The IP address of your VPS. You can find it in the Overview of your VPS in the ZapX dashboard.
Port: 7777 by default, unless you selected a different Game port under Advanced settings during installation.
Server name: The name you chose during installation.

If you set up the server using the Game Server Installer, it will show you the full address after installation under How to connect next to Connect to.

Connect to the server

There are often several ways to connect to a game server. The available methods are explained in detail here.

To connect to your server through the in-game server browser, open the Server Browser from the main menu. In the server list, click Add Dedicated Server to add your server. Enter your VPS’s IP address and the game port, then choose a name. Click Add Server, select the server you added, and connect.

Tip

The first player to join a server that doesn’t have an owner automatically becomes the owner. So, make sure you’re the first to connect to your server after installation.

Common issues and solutions

Server not visible or unreachable

Server isn’t running: Use Remote Desktop to check whether the server is running, and if necessary, start it using the ASTRONEER (astroneer) - Start shortcut. ASTRONEER doesn’t create a log file. You can check whether the server is running by looking for the AstroServer-Win64-Shipping.exe process in Task Manager. The installer logs restarts after crashes in logs\supervisor.log.
Ports aren’t open: The ports must be open in the Windows Firewall and in your VPS’s Network Firewall. See ASTRONEER: Set up a server on your VPS for the ports required by ASTRONEER.
Incorrect filters: Check whether a filter in the server browser is hiding your server. The server you added using its IP address and port will appear in your list regardless of filters.

Still can’t find a solution or need more help?

Still having problems after troubleshooting? No worries—our support team is here for you every day! Just start a Support Chat in your ZapX customer account and describe your problem in as much detail as possible. We’ll look into it as soon as we can and help you resolve it!

Conclusion

Congratulations! If you’ve followed all the steps, you should now be connected to the server. If you have any questions or need help, our support team is here for you every day! 🙂

FAQ

Frequently asked questions

This is the IP address of your VPS. You can find it in the Overview of your VPS in the ZapX dashboard. After installation, the Game Server Installer also shows you the full address under Connect to.

7777 by default, unless you selected a different Game port under Advanced settings during installation.

Open the Server Browser from the main menu and click Add Dedicated Server. Enter the IP address and port, choose a name, and click Add Server. Then select the server and connect.

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ASTRONEER: Connect to the Server

Introduction

Find your server details

Connect to the server

Common issues and solutions

Server not visible or unreachable

Still can’t find a solution or need more help?

Conclusion

Frequently asked questions

ASTRONEER

Find your server details

Connect to the server

Common issues and solutions

Server not visible or unreachable

Still can’t find a solution or need more help?

Conclusion

Game Server

Servers & Hosting

ZAPX

Resources

ZAP-Hosting