Feature RequestSupport & DocumentationImplemented

ZAP-Hosting GPT

ZAP could make a custom GPT (https://chatgpt.com/gpts) that connects to their knowledgebase, docs and tutorials. This would give users a personal assistant they can chat with whenever they have a problem. Instead of searching through articles, users could just type the issue and instantly get: The correct solution The exact documentation page A matching YouTube tutorial Step-by-step instructions This would save users a lot of time and also reduce the load on support, since many common issues could be solved instantly with the GPT.

Originally posted by YuvrajVermaYT on our previous feedback board.

Ffeaturebase-import23 Nov 2025

Comments (8)

ZAP

Official response

25 Nov 2025, 12:45

We love the direction, can you tell us a bit more? Any extra details help us understand what you’re aiming for. Should this just be a GPTS or also be an AI assistant for example through our livechat? We are already exploring various options with AI to provide our users with better answers and/or references to our guides or educational video content.

featurebase-import25 Nov 2025, 13:12

I was mainly referring to a GPTS-style assistant. Something users can talk to naturally and get instant help from your docs, guides, and videos. But after thinking about what you mentioned, a proper AI assistant on the ZAP could be a huge upgrade which is not just a “doc search bot” but something actually connected to the user’s account. For example, the assistant could answer things like: “Is my server healthy?” It could check resource usage, uptime, crash logs, and respond with: “Your RAM usage has been high lately, consider upgrading or optimizing.” “When do my servers expire?” It could generate a clean list with dates and renewal reminders. “Can this game or app run on my current plan?” It could compare requirements with the user’s specs and give a real answer. “Why is my server lagging?” It could look at CPU spikes, disk usage, DDoS logs, etc., and suggest fixes. So it still does what it was originally intended to help users quickly find the correct guides and solutions but with the added power of checking real account data to give more accurate answers. This goes way beyond just “here’s a link to the documentation.” It becomes a personal assistant for managing servers, troubleshooting issues, and providing instant, helpful guidance. The best reference I can give is Kodee, the AI assistant used by Hostinger. It works incredibly well. If something similar is implemented on ZAP, it could genuinely be a game-changer.

Originally posted by YuvrajVermaYT on our previous feedback board.

featurebase-import10 Dec 2025, 19:44

Very great idea, if they make a GPTS, then it could be easily possible to allow public usage directly and also use it for some website AI chatbot or also a dedicated Discord channel where AI replies could be very good and useful

Originally posted by fivepdcz on our previous feedback board.

featurebase-import25 Feb 2026, 13:30

I think an AI connecting to my vServer is semi optimal this has to be like the data on the dashboard but not a connection to the HyperV

Originally posted by JoshiiH on our previous feedback board.

ZAP

Official response

9 Mar 2026, 22:25

Thanks for sharing this! 💚 We’ve logged your idea and we’re taking a closer look.

ZAP

Official response

9 Mar 2026, 22:28

I am clarifying with the AI expert in our team, a task has been allocated to him to respond and I will get back to you with an answer on this.

ZAP

Official response

10 Mar 2026, 16:25

Thanks for the suggestion! 💚 After reviewing it, we won’t be moving forward right now, but we genuinely appreciate the input. The reason for this is that I have spoken with the AI expert we are already implementing a AI feature to our communications on ZAP-Hosting that will already have integration with our docs, the customer will be able to then communicate with this assistant, This would then make it not needed for this type of model since we are already integrating it. But thank you for the suggestion.

ZAP

Official response

28 Sep 2026, 17:37

ZapX has a built-in AI assistant that searches our Help Center and gives you step-by-step answers with links to the matching guides. Marking this as completed.

Timeline

All important changes at a glance.

Official response from the ZAP team added.

From ZAP

28 Sep 2026

17:37

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