Live support replies and smoother Classic moves
See Zappy replies as they arrive, get clearer guidance when moving from Classic, and keep more server details private while sharing your screen.
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Every ZapX update at a glance: new features, improvements and bug fixes for game servers, vServers and dedicated servers, with highlights and all details for each release.
See Zappy replies as they arrive, get clearer guidance when moving from Classic, and keep more server details private while sharing your screen.
Find answers faster with smarter Help Center search, discover better-value VPS migration offers, and manage domains through the Public API and AI agents.
Zappy on WhatsApp
Chat with Zappy and use server power buttons on WhatsApp when the channel is configured.
Smarter Help Center search
Find guides with typo-tolerant word matching and combined text and meaning-based results.
Better-informed AI support
Zappy uses more support and product facts, sees human replies, and preserves panel links.
Better-value migration offers
Eligible Classic VPS moves offer cheaper shop packages with at least the same resources.
Get more capable AI assistance, reopen support tickets, and manage your servers with more reliable backups, clearer guidance, and smoother Legacy moves.
Get more practical AI guidance, fewer interruptions in mobile workflows, and clearer VPS backup details, alongside billing and service-management fixes.
Find the right hosting with Zappy, configure dedicated servers with transparent pricing, and get more reliable AI guidance for everyday server management.
Shop-wide hosting advisor
Zappy helps you choose any shop product or ZapX Pass through tailored questions.
Clearer dedicated server configuration
See exact build prices, retain compatible selections and configure comfortably on any screen.
Faster public pages
Landing pages show content sooner, with less startup work and targeted loading improvements.
Choose dedicated hardware your way, keep orders moving at busy locations, and manage services faster with refreshed plan pages and fairer backup storage counting.
Dedicated server configurator
Choose dedicated hardware step by step, with custom builds and capacity requests.
Orders at busy locations
Queue orders when capacity is full, with service terms starting at provisioning.
Refreshed plan management
Compare packages, specifications and extras in a consistent shop-style layout.
Pass backup storage rules
Daily backups count consistently, while recovery remains available over the limit.
Enjoy a lighter customer panel, working product AI chats, more control over daily backups, and easier shopping and service management on phones and tablets.
Service incidents API
A new endpoint exposes relevant outages and maintenance, including for Maker Discord bots.
Faster pages and panel
Lighter pages, on-demand tabs and fewer refreshes reduce loading and background work.
Product AI chats restored
Service-context chats work again, and suggestions stay hidden while choices await replies.
Mobile layouts and controls
Checkout, customer pages and landing layouts fit smaller screens with fewer clipped controls.
Spend less time waiting with faster customer panels, product-specific feedback, easier One-Click App management and more helpful AI support for your servers.
Faster customer panels
Customer pages load less upfront, open tabs faster and stay steadier while loading.
Product-focused feedback
Feedback gains product and game labels, product filters and topic-based categories.
Consistent service layouts
Service pages gain shared navigation, compact facts and more readable service names.
FiveM database access
Maker resources using ESX or QBCore can access the server database through oxmysql.
Take control of daily VPS backups, see incidents affecting your services, and get clearer support handovers alongside easier shopping and server management.
Service incidents in support
Support shows incidents affecting your services, prioritizing outages over maintenance.
Direct billing resolutions
Ask Marvin can apply approved refunds, balance changes and goodwill credits up to €100.
Daily backup controls
Disable daily system backups per VPS when your ZapX Pass includes them, after a warning.
Simpler VPS configuration
Access, network and backup options have clearer layouts and copy in eight more languages.
Get installation follow-ups from the VPS assistant, easier-to-read monitoring on phones, and support notices tailored to outages affecting your services.
Background installation follow-ups
The VPS assistant tracks installations it starts and reports results in chat.
Personalized incident notices
Support chat and the widget explain relevant outages affecting your linked services.
Clearer mobile monitoring
Monitoring charts use more screen width, avoid clipped labels, and clarify VPS RAM sources.
Public multilingual pricing
The pricing overview opens without preview access and supports eight additional languages.
Find clearer order and payment details, choose backup storage more easily, and get more useful VPS assistance with traffic figures and troubleshooting guidance.
Clearer order views
Redesigned order lists add service names, clearer actions and receipt-style details.
Clearer overdue payments
Overdue payments show deadlines, and subscription details handle Stripe outages.
Backup storage slider
Choose ZapX Pass storage in 250 GB steps up to 4 TB, using consistent decimal units.
VPS traffic insights
The panel assistant can now read measured VPS traffic usage alongside your allowance.
Get to your gameserver faster, install more games on your VPS, and benefit from smarter AI setup, clearer pricing and more reliable moves from Classic.
AI service password setup
The VPS assistant can set service passwords through a one-time password card.
Public price overview
A new public overview brings current ZapX catalog prices across products into one place.
Faster gameserver access
Connection addresses, subdomains and Web UI login details now sit in the server header.
More installer games
Install six more Windows games and more Linux titles through the Game Server Installer.
Move more Legacy services to ZapX, get more capable AI assistance, and manage your servers with clearer status, safer access, and more reliable app setup.
Prepaid service migration
Move eligible Legacy prepaid servers to ZapX subscriptions without Pass or Lifetime slots.
Fewer diagnostic approval prompts
AI command checks avoid unnecessary prompts while still requiring approval for changing scripts.
SSH key transfer status
See whether your SSH key reached the server, inspect failures and retry unsuccessful transfers.
Controlled gameserver image updates
Gameservers retain their current image until an update is applied, subject to update policy.
Add backup storage to your ZapX Pass, retry unpaid orders without rebuilding them, and get more reliable server management with clearer AI assistance.
Extra Pass backup storage
Add and manage backup storage packages on any ZapX Pass tier, up to 4 TB extra.
Retry unpaid orders
Reuse an unpaid order’s configuration after a failed or abandoned payment.
Game-specific shop links
Game pages carry the correct game into checkout and show suitable starting prices.
Get safer VPS software guidance, more reliable One-Click App installs, and smarter Maker setup, plus fixes for server moves and everyday service management.
Keep your booked bandwidth when disabling DDoS protection, get more accurate Windows VPS assistance, and review changes to gameserver Premium CPU pricing.
Booked bandwidth without DDoS
VPS and dedicated servers retain booked speeds within 1,000–5,000 Mbit/s when DDoS protection is off.
Gameserver Premium CPU pricing
The gameserver Premium CPU markup rises to 66%, while Discord bots remain at 50%.
Enjoy lower regional surcharges for gameservers and Discord bots, live Palworld player counts, and more reliable moves from Legacy to ZapX.
Get reliable Palworld status, quicker Discord bot restarts and faster AI plugin builds, plus fixes that preserve game content when moving to ZapX.
Move Classic gameservers with Steam Workshop selections and booked slots intact, get clearer AI support, and enjoy more reliable Minecraft proxy commands.
Protect important server backups, see cancellation and deletion dates at a glance, and move more Legacy server setups to ZapX with fewer obstacles.
Keep automatic backups
Convert automatic gameserver or VPS backups to manual backups to prevent replacement.
Clearer service end states
Service headers explain cancellations, deletion dates and available next steps.
Better crash diagnosis
Gameservers report RAM exhaustion accurately, and the AI assistant can restart crashes.
Legacy database migration
Gameserver and Discord bot moves now copy databases and verify their contents.