Smarter help, easier server moves and more control

Finding answers and managing your services gets easier with smarter Help Center search, more capable AI assistance, and better-value options when moving from Classic. This release also brings domain management to the Public API and MCP, alongside improvements to backups, One-Click Apps, partner payouts, and everyday panel use.

Faster answers and more connected support

• Find the right guide even when your search is imperfect. Help Center search now matches individual words, tolerates typos, and balances text matches with meaning-based results. Category suggestions also recognize translated names.
• Browse a lighter, more useful Help Center. Category and article pages do less work on initial load, images use smaller versions while keeping originals available for zooming, and category descriptions appear in supported languages. Archived guides no longer appear in search or AI recommendations.
• Connect with Zappy through WhatsApp. The new channel supports conversations and server power-action buttons, with account phone verification by WhatsApp or SMS code. Channel and SMS availability depend on the corresponding services being configured.
• Recognize Zappy’s progress at a glance. Support chats now use the Zappy mascot with distinct thinking, replying, and error expressions. Handed-over tickets can also close three days after an “issue fixed” notice if no further reply arrives.

AI assistance that follows the full picture

• Get more consistent answers across a conversation. Zappy can draw on a broader catalog of support facts, product features, and changelog information; account for public replies from human supporters; preserve working panel links; and retain full-window metrics summaries instead of relying on older samples.
• Receive more useful server diagnostics. Port reviews identify the services behind exposed listeners and check the panel firewall. The assistant also distinguishes Cloudflare bot protection from site failures, explains the RAM ballooning control, and can see the assigned dedicated-server hardware model without asking you first.
• Keep sensitive changes under your control with fewer unnecessary steps. You can enter your own service password directly into a confirmation card rather than chat, while supported read-only PowerShell checks no longer require unnecessary approval. Full-disk download guidance reduces back-and-forth in rescue mode and handles abandoned requests more appropriately.
• Follow longer-running work without repeatedly asking for status. Dedicated-server jobs can report completion in chat and through panel notifications, while VPS job summaries follow the conversation language. Pinned prompt suggestions remain visible across category tabs, and automatic suggestions avoid duplicating existing tiles.
• Manage old web-interface servers after moving to ZapX. The AI Agent can work with Classic game servers, TeamSpeak 3 servers, and Sinusbots on migrated VPS services, including moving them into Pterodactyl on request. It also gives a clear answer when no old-interface servers remain.

A smoother move from Classic

• Choose a better-value VPS package during your move. Eligible rental VPS migrations now show a cheaper shop package alongside the matching configuration when that package provides at least the same resources.
• Stay on track through sign-in and migration guidance. Login-page logo links no longer strand migration customers at the preview gate, and a notice explains when JavaScript is required. The old game-server web-interface guide is accessible without Early Access, with matching guidance for migrated dedicated servers.
• Move more eligible services without avoidable blockers. VPS compatibility checks accept harmless pending configuration changes, stopped Coolify installations can be retried, and more Classic Discord-bot runtime configurations are recognized.
• Avoid more game-server transfer failures. Migration fixes improve IP and port-conflict handling, FiveM Enhanced startup checks, modpack-provider recognition, and database transfer checks, including clearer handling of unreadable source tables.
• Understand what is happening and what you are agreeing to. Migration guidance distinguishes paused moves and temporary service locks, records rollback reasons accurately, and uses clearer English consent wording. An optional exit question at the Pass or payment step lets you explain why you stopped.

More dependable VPS services and One-Click Apps

• Choose apps that fit your server. One-Click Apps show minimum and recommended CPU, RAM, and disk requirements, prevent installation below the minimum, and suggest an upgrade where needed. Related VPS app pages distinguish minimum resources from recommendations.
• Complete app setup with fewer false starts. Existing Coolify installations are handled more reliably, custom domains no longer receive restrictions intended only for zap.cloud addresses, and setup guidance warns when the manual command appears to have run on a different computer.
• See more accurate backup storage and more reliable backup preparation. VPS backups use host-allocated storage figures, while game-server, Discord-bot, and TeamSpeak backups account for their repository storage rather than only newly added data. VPS backup preparation also handles guest-trim timeouts more carefully, and dead backup connections fail sooner instead of holding jobs open.
• Trust clearer VPS status and recovery behavior. Stopped VPS services no longer appear to be running merely because a backup temporarily pauses them, console outages receive a specific unavailable response, transient power and network operations can retry, and missing guest agents receive clearer IPv6 status handling.
• Benefit from stronger network isolation. Windows VPS protection now covers additional address-spoofing cases, while address checks better detect devices already using an IPv4 address before it is assigned elsewhere.

Better everyday game-server and bot management

• Keep service pages and stopped servers predictable. Public server-list cards and Scale with Me indicators load with the overview, stale crash checks avoid repeated full-page refreshes, reconfiguration respects a stopped server’s state, and stalled installations can reconnect to an existing download.
• Use configuration fields that match what your server supports. Startup settings receive consistent value validation across the panel, API, and assistant; ARK’s ineffective update field is hidden; SA:MP list values use the correct format; and Wreckfest no longer shows an unsupported LAN setting.
• Understand game-specific settings more clearly. Don’t Starve Together setup guidance reflects available caves support and explains reserved whitelist slots. Over The Top: WWI now correctly describes its whitelist as an admin list, not a restriction on who may join.
• Get clearer storage use and bot status. SteamCMD-based servers avoid redundant base-game downloads and keep shared base-game files out of customer storage and backups, with update-on-start handling improved. Discord-bot overviews show database status again, and failed installations display a safe failure message instead of raw internal error output.

Domain control for the panel and your tools

• Manage domains through the Public API and MCP. API keys and compatible AI agents can list domains, manage DNS records, change nameservers, toggle parking pages, and control auto-renewal. MCP connection discovery also handles supported service addresses more reliably.
• Give visitors a useful destination for newly registered domains. New managed zones point to a registration parking page instead of a connection error, and you can switch parking on or off without editing records manually. Classic domain-move offers load in parallel with a visible loading state, while Zappy receives clearer information about domain migrations.

Clearer partner earnings and billing choices

• Understand how partner earnings are calculated. Partner-tier rates appear on the conditions page and community calculator, attribution follows defined click windows, coupons are associated with individual orders, and chargebacks reverse the related commission.
• Keep referral links and discounts useful across the move. Referral and coupon links can apply the relevant coupon automatically, visitor records can show usernames, and imported Classic affiliate links and discount codes continue to work with their mapped ZapX destinations.
• Request partner payouts without opening a ticket. The payout flow supports requests directly, offers ZapX credit as a payout option, and sends partner payout emails. Eligible renewals of migrated Classic services retain affiliate attribution at the ZapX recurring rate.
• See more accurate Pass and service-billing information. Partner materials and Pass terms no longer promise support priority, booked AI-token packages and withdrawal options remain reachable at the package maximum, add-on bookings explain early-start consent and token-use withdrawal charges, and sponsored plan changes take effect without an immediate charge.

A cleaner shop and panel experience

• Configure resources with more consistent controls. Compact sliders now behave consistently across the shop and panel plan changes, the VPS configurator includes a Zappy data-center scene that responds to your choices, and package recommendations reliably scroll into view, including in Firefox.
• Find important product actions in clearer places. VPS and dedicated-server pages follow a more consistent layout. VPS reinstallation sits in an overview danger zone with the operating-system choice and typed-name confirmation together, while mobile upgrade buttons no longer overlap resource labels.
• See useful content sooner with less visual movement. The panel shows its loading frame earlier, dashboard cards and navigation need less rendering work, and public headers and hero sections avoid several load-time jumps.
• Navigate a tidier dashboard on smaller screens. Feedback and support buttons keep a consistent order and spacing, TeamSpeak plan tiles and Pass comparisons use more compact layouts, and the sandbox notice is shorter.
• Recognize pages more easily in search results and shared links. Eligible public pages use localized social images, game-variant previews name both the game and variant, and homepage, game-server, and pricing search labels describe their content and brand more clearly.
• Use game tools with clearer expectations and controls. The FiveM Resource Maker page accurately describes framework support, the FiveM resource installer includes a fix for missing scan rules, and overlapping CS2 nade-guide markers form tappable clusters on phones.
• Enjoy more consistent visuals and readable text. Error pages and rating prompts use the current Zappy design, the brand kit includes confused and server-rack-moving poses, small accent text meets stronger contrast requirements, and refreshed translations cover more of the interface.