More capable AI help and reliable server management

This release makes it easier to continue support conversations, get practical help from the ZapX AI Agent, and keep your servers running reliably. It also brings clearer Legacy move guidance, savegame instructions, and a steadier browsing experience.

Support that keeps moving

• Reopen tickets closed by the team. You can now reopen staff-closed tickets in web chat and the mobile app. Zappy also recovers unanswered messages when a service restart interrupts its reply.
• Continue support tasks with the AI Agent. More support replies can now offer a direct handoff through the ticket or reply email, with availability reflecting your AI quota. In hybrid support, an initial request for a person can receive an answer from Ask Marvin before continuing to a team member.

More capable AI assistance

• Manage dedicated servers through chat. The ZapX AI Agent can now run commands through supported One-Click Apps maintenance access, with safety checks and approval requirements. Customers moving services from the Legacy game or TeamSpeak interface also get a clear notice explaining how to continue through the agent and One-Click Apps.
• Get clearer expectations during server tasks. The agent checks VPS access before claiming it can run commands, uses third-party login details during the turn in which you provide them, and explains when you need to send another message to continue unfinished work. Background completion messages also wait while the assistant is responding.
• Find the right next step for complex requests. Long conversations now point to the existing option to start a follow-up chat with a summary. FiveM SQL import assistance checks installed components before skipping files, while requests to create plugins point to ZapX Maker, which now explains when standalone app requests fall outside its scope.

Clearer Legacy moves

• Avoid more blocked transfers. Empty Legacy Discord bots can now complete their move instead of remaining stuck, and server-access fixes prevent verification failures that could leave moved services stopped. Cancelled VPS move reservations are reflected in ZapX, while dedicated moves gain safeguards against stalled transfers without changing rollout availability.
• Know what to expect before moving lifetime services. The wizard explains the benefits, the active ZapX Pass requirement, and the free first month more clearly. It also sets downtime expectations, typically around 10 minutes for gameservers and under 10 minutes for bots, while assistant guidance clarifies that gameservers moved from Classic Windows hosts receive a new IP address and ports.

Easier gameserver management

• Trust the status and choices you see. The crash-loop warning clears once your server is back online, Minecraft servers created for customers through support can restart after being stopped, and each Minecraft server type has only one recommended version. Plugin installs with no compatible version are handled as an expected outcome.
• Apply game settings with clearer confirmation. Enshrouded configuration accepts supported settings that were previously rejected and prevents duplicate group passwords. AI confirmation cards now address you directly and localize setting and file counts instead of showing English placeholder wording.
• Understand where your saves belong. Savegame hints now use short, customer-friendly instructions and paths relative to your savegame folder. The API also provides the savegame location and hint needed for the mobile Savegames area; the mobile interface follows separately.
• Read Workshop descriptions without formatting clutter. Mod cards no longer show raw Steam image links or unformatted bullet markers in their descriptions.
• Use HTTPS links with Zipline v4. One-Click Apps now uses the correct HTTPS setting, fixing the misleading login warning and HTTP upload or sharing links.

More reliable VPS and dedicated services

• Delete backups even when backup storage is nearly full. Customer deletions and retention cleanup no longer get blocked by the storage-capacity restriction. Scheduled backups also correctly reschedule when the backup system is busy on newer host versions.
• Keep everyday server management working. VPS disk upgrades can grow a standard root partition when automatic resizing does not. Dedicated chassis management recovers from outdated access credentials, and long sensor names no longer make the Statistics tab scroll sideways on phones.

Smoother browsing and clearer details

• Browse with fewer jumps and less background activity. Gameserver pricing cards and the gameserver overview header stay stable while loading. Public pages defer tracking until interaction or shortly after loading, and decorative animations across shop, comparison, ZapX Pass, partner, and dedicated pages do less continuous work.
• Share modpack pages with their own identity. Minecraft modpack link previews now show the pack name, a Minecraft Modpack Hosting label, and imagery informed by the modpack’s setting rather than looking like generic Minecraft pages.
• Get more accurate pricing and Pass information. Landing-page FAQ and pricing copy is guarded against fixed package-price claims, and ZapX Pass copy no longer promises priority support. Lifetime-slot release actions also use consistent wording across the Pass and service pages.
• Read more of ZapX in your chosen language. Domain errors in the mobile app now follow your language settings, translation coverage is refreshed, and tool pages receive corrections to technical terminology and wording across several languages.
• Enjoy more consistent interface details. Zappy’s face now fills the feedback button, while shared controls gain more consistent spacing, improved contrast, and fewer overlapping FAQ entrance animations.
• Find tools with less browsing overhead. The tools hub loads a smaller initial selection and offers more useful search. Seven tool-category pages also gain complete tool listings for search engines.