More control over VPS backups and more helpful support

Choose how daily backups fit your VPS, see service interruptions directly in support, and get clearer guidance when you need help. This release also simplifies VPS configuration, improves server status accuracy, and makes browsing and shopping more responsive.

Support with more useful context

• See incidents relevant to your services. The support hub and widget now show affected-service status, while chats display interruption notices for linked services. Active outages take priority over planned maintenance, and you can dismiss notices.
• Approved billing resolutions can be applied directly through Ask Marvin. This covers order refunds, balance adjustments and billing-currency resets. Authorized goodwill credits of up to €100 per booking are also supported.
• Know what happens after a handover. Zappy now explains that you can close the chat and receive a staff reply by email, and makes the transition to Ask Marvin visible when an answer has not helped. Customer-success follow-ups also distinguish whether you or the team closed a ticket.

More control and confidence in your VPS

• Choose whether to keep daily system backups enabled. If your ZapX Pass includes backups, you can switch them off per VPS after acknowledging a clear responsibility warning. They remain enabled by default and count toward your backup quota.
• Trust the status and memory figures you see. VPS status now stays in sync when the operating system shuts down or the server starts outside ZapX. Windows memory monitoring no longer displays usage above your booked RAM and explains readings when balloon-based reporting is unavailable.
• Get safer, more grounded VPS assistance. The assistant avoids stopping or recreating Classic-panel-managed game containers, measures slow websites before naming a cause, and retains network details in chat history. It also recognizes when a guest agent cannot run programs, improving guidance and ending network tasks that cannot proceed.

Easier configuration and clearer pricing

• Compare VPS options with less reading. Access choices, networking settings and backup tiers use shorter facts and clearer layouts, with more compact IP controls and guidance for SSH keys, root passwords and ISO access. The revised copy is available in eight additional languages.
• Read shop and checkout details more comfortably. Small labels and help text are larger, savings badges no longer crowd billing-term labels, and the mobile purchase bar updates more smoothly.
• Make better-informed location and purchase choices. Failed live latency checks now show as not measurable instead of retaining an estimate that conflicts with automatic selection. Pricing sections have more prominent rental buttons, and the price-change article is readable without Early Access and linked from the Legacy migration assistant.

A clearer customer panel

• Find your way around more easily. Page and card headers use more consistent spacing and mobile layouts, unread counts appear on header icons, and long service names can be expanded.
• Understand your domain history at a glance. Activity entries use readable, localized titles instead of raw event codes, alongside a tidier domain contact-handles card.
• Keep everyday panel use readable and private. Unknown service or billing detail links now open a properly styled, translated error page, streamer mode also hides personal data, and translation loading works correctly again. Updated translations cover recent interface changes.

More reliable game servers and apps

• Keep game-server management dependable. Game databases stay within their server’s region group, and console-log retrieval retries brief connection drops. Legacy CS:GO moves also skip retired stock maps that the server does not use.
• Get into installed apps with fewer obstacles. Ente Photos opens the web interface at its managed HTTPS address, with corrected API and storage access. Generated-login setup notes are clearer, Joplin and Mealie templates receive fixes, and the app-launch dialog behaves correctly.

Faster browsing and finishing touches

• Spend less time loading content you have not opened. Game Server and Minecraft menu data loads when you approach or interact with the menus, landing pages load only the visual scenes they use, and decorative animations pause off screen.
• Browse more comfortably on desktop and mobile. VPS and Dedicated menus once again identify server tools correctly and link to the tools hub, while long ZapX Pass badges wrap on Discord Bot pages. Landing-page zoom behavior is fixed, and the Lifetime strip drops its redundant explanation link on desktop while retaining it on mobile.
• Share pages with more relevant previews. Landing-page preview images use game- or app-appropriate scenes with localized text, pricing has its own preview image, and refreshed static images no longer remain stuck on older versions.
• Create with more Zappy artwork. The brand kit includes 13 additional poses for layouts, gaming and service status, plus a corrected shield pose carrying the ZAPX mark.