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Quick help for your ZAP services.

Describe your issue — the assistant will find relevant guides and an initial answer.

ZapX AI Agent

Your help chat

Hello! Briefly describe your issue — we'll show you relevant guides and an initial answer.

For example: Server won't start, set up FTP, or a question about an invoice.

Quick access

Go straight to the most important topics & products.

Getting started

Just getting started with ZAP?

No product focus yet: First, get to know ZAP, your account, and payments — you'll find your product guides directly below.

01

ZAP-Hosting

Everything about ZAP—your starting point

  1. What ZAP-Hosting is and how to get help

  2. Create account & log in

  3. Understand the basics of the web interface

  4. Community, locations & getting started

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02

Account & Panel

Your account and the web interface

  1. Profile, Security & Login Options

  2. Find services and orders in the panel

  3. Credentials and important settings

  4. Typical administrative tasks without a product focus

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03

Payment

Order, invoice & term

  1. Understand your order and contract

  2. Payment methods & balance

  3. Find and review invoices

  4. Renewal, term & cancellation

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Video guides

Prefer visuals to text?

Watch our YouTube guides — setups, panel tours, and product tips in minutes instead of reading long articles.

Go to ZAP YouTube channel