ZAP-Hosting Reviews & Experiences

Yes. ZAP-Hosting GmbH has been in business since 2010 and is headquartered in Münster, Germany — you'll find the full company details in the legal notice. That's exactly why this page links to independent third-party review portals instead of only showing reviews we picked ourselves, so you can check ZAP-Hosting reviews for yourself. More about us · Legal notice

The Trustpilot rating and review count on this page come straight from Trustpilot and update automatically. Many reviews highlight the easy-to-use control panel and fast server setup, while critical reviews most often mention support waiting times, cancellations and lifetime terms. You can read every review, including the critical ones, directly on Trustpilot and the other portals linked above. Read reviews on Trustpilot

ZAP-Hosting GmbH is a gaming-first hosting provider founded in 2010 and based in Münster, Germany. From one ZAP-Hosting account you can rent game servers, VPS, dedicated servers, TeamSpeak servers and Discord bot hosting. More about us

ZAP-Hosting is an official FiveM and RedM hosting provider through its partnership with Cfx.re, the Rockstar team behind FiveM and RedM. That's also why FiveM comes up so often in ZAP-Hosting reviews on Reddit and in the Cfx Forum. FiveM server hosting

Game servers, VPS and TeamSpeak servers run on our shared host platform with powerful server CPUs, high-speed NVMe storage and a 100G network. How a server performs under heavy load depends on the resources you choose and on your game, mods and player count. If you want hardware that only you use, dedicated servers provide exclusive hardware instead of shared virtual resources. The public live status page shows availability, incidents and maintenance for every region. View live status · Our hardware

Game servers, VPS and dedicated servers come with DDoS protection. At FFM/Eygelshoven, PletX filters game and server traffic with game-specific rules and up to 4 Tbit/s of filtering capacity via Frankfurt and Amsterdam, and game-optimized PletX filtering also runs at the US locations Ashburn, Dallas and Los Angeles. The locations Singapore, Sydney, London and Montreal have basic DDoS protection. Websites and web interfaces such as txAdmin are protected through Cloudflare.

It depends on the product. A game server is the managed option: you control it through the panel with console, configuration files, FTP and backups, while ZAP-Hosting runs the system underneath, so there is no root access. A VPS gives you root access to your own operating system, and a dedicated server adds hardware that only you use. Pick the game server for the easiest setup and a VPS or dedicated server when you need admin rights on the system. VPS hosting · Dedicated servers

ZAP-Hosting GmbH is a registered German company with a public legal notice, and a public live status page shows availability, incidents and maintenance for every region. If you ever spot account activity you don't recognize, contact support right away. View live status

Yes. Every linked page belongs to an external platform. ZAP-Hosting doesn't control which reviews appear there or how they're displayed — critical ones included.

We reply publicly to reviews on Trustpilot and Google, including the critical ones. For a specific server problem, contacting support is the fastest way to get help because the team can access your service details directly. Contact support

With a large customer base, you'll find critical posts on Reddit, the Cfx Forum or LowEndTalk alongside the ratings on review portals. Common topics are ticket waiting times, cancellations and lifetime terms, which the answers on this page cover. If something went wrong with your service, contact support so the team can look at your case directly. Contact support

Yes, you can cancel anytime. The cancellation takes effect at the end of the term you've already paid for, and you can reverse it at any time before then. Within 14 days of placing an order, you can also withdraw from it without giving a reason. Whether the refund is the full amount or has a deduction for the days you used the service depends on the withdrawal terms that apply to your order, and you see the exact amount before you confirm. Domains follow their own rules. The Help Center explains each step. Cancel, pause or withdraw

Support is available 24/7. The AI-assisted support chat replies right away and hands your case to the support team when needed, and you can also open a ticket or ask on Discord. For an urgent problem with your server, the chat is the fastest route. Contact support

Yes. You buy a lifetime server once instead of renting it. Lifetime servers run with an active ZapX Pass, and one Pass per account covers all lifetime servers in your quota. Without an active Pass, lifetime servers are locked but your lifetime entitlement stays, and they are unlocked automatically once your Pass is active again. There are no inactivity checks on lifetime servers. Rent or Lifetime · Lifetime servers

You can share your experience directly on any of the portals linked above, for example by writing a review on Trustpilot via the "Share your own experience" card. Just pick the platform you prefer.

Every portal has its own rating scale and its own audience — some rate from 1 to 5, others from 1 to 10. We sync the ratings from each portal automatically every day and show them on that portal's own scale instead of calculating an average of our own.