Feature RequestBilling & PricingClosed

Allow Affiliate Balance to Be Used for Lifetime Products and Domain Names

Currently, users cannot purchase lifetime products and domain names using ZAP Coins. Affiliate earnings are considered real money because they can be withdrawn to a bank or PayPal but they still can’t be used directly to buy lifetime servers and domain. This creates an unnecessary and inefficient loop if someone wants to buy Real Money products from Affiliate Balance: The user withdraws affiliate money (PayPal takes a fee). The user receives the money. The user pays ZAP again to purchase a lifetime product or a domain. Currency exchange differences may also cause the user to lose even more money. It doesn’t make sense for the user to lose fees if the money is already inside the ZAP ecosystem. A Practical Solution Instead of building a whole new payment system, ZAP could create a simple manual workflow: If a customer has enough affiliate balance They open a support ticket requesting a lifetime product The ZAP team verifies the amount The team manually applies the affiliate balance to complete the purchase This avoids: PayPal withdrawal fees Double payments Exchange rate losses This simple workflow would make the affiliate system feel much more useful and logical for customers.

Originally posted by YuvrajVermaYT on our previous feedback board.

Ffeaturebase-import25 Nov 2025

Comments (4)

ZAP

Official response

11 Dec 2025, 16:52

Hi there! Thanks a lot for your detailed suggestion — we really appreciate the thought you put into it. At the moment, we’re in ongoing discussions regarding the overall handling and valuation of ZAP Coins. One of the current limitations is that we cannot reliably differentiate between coins earned for free (e.g., promotions, refunds, bonuses) and coins that originate from affiliate balance conversions. Because of this, all ZAP Coins must follow the same rules. For that reason, we unfortunately cannot allow ZAP Coins or affiliate-derived balances to be used for lifetime products or domain purchases. Allowing this would not only create inconsistencies in how different coin sources are treated but also impact our internal accounting and ledger processes. These transactions would effectively be internal payments that never reach the customer balance in a clean, traceable way, which creates complications on both the financial and compliance side. At this time, the only supported option is to withdraw affiliate earnings externally and then complete the purchase using a standard payment method. We understand this isn’t as seamless as you’d like, and we agree there are some downsides — but for now, it’s the only viable approach within our current system structure. That said, feedback like this is extremely valuable as we continue reviewing and improving how ZAP Coins and affiliate earnings work, so thank you again for taking the time to share it! If you have any other ideas or questions, feel free to reach out anytime. - Dan

featurebase-import11 Dec 2025, 17:01

Hi Dan, thanks for the explanation! Just to clarify my idea: I’m not asking to use ZAP Coins for lifetime products. I mean using the affiliate balance directly, before it gets converted into coins. Since the affiliate balance is already separate and treated as real money, there could simply be an option like: “Cash-in affiliate balance for Lifetime Product/Domain.” This avoids mixing with promo/refund coins, keeps accounting clean, and prevents users from losing money to PayPal fees just to buy something inside ZAP again. That’s the simple workflow I was suggesting. Hope that makes my point clearer!

Originally posted by YuvrajVermaYT on our previous feedback board.

ZAP

Official response

28 Sep 2026, 17:38

In ZapX there are no ZAP Coins anymore. Affiliate earnings are paid out via PayPal or bank transfer, and using them directly as credit for orders isn't possible yet, so we're keeping this open.

ZAP

Official response

12 Oct 2026, 15:56

Thank you for the detailed suggestion and for explaining the extra steps and fees involved. We're not planning to add this as a standard payment option. If you have a specific case, please contact our support team, who can check whether an exception is possible.

Timeline

All important changes at a glance.

Official response from the ZAP team added.

From ZAP

28 Sep 2026

17:38

Official response from the ZAP team added.

From ZAP

12 Oct 2026

15:56

Status changed from “Open” to “Closed”.

From ZAP

12 Oct 2026

15:56

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