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Feature RequestOtherImplemented

Allow Lifetime Server Type Upgrades by Paying the Difference

Dear ZAP-Hosting Team, I would like to propose a suggestion that could improve customer flexibility and satisfaction regarding lifetime servers. Currently, lifetime servers are fixed to the initially purchased type. I suggest introducing an option that allows customers to upgrade or change their lifetime server type by paying only the price difference between the original lifetime package and the desired one.

Originally posted by Khatabahmed on our previous feedback board.

Ffeaturebase-import31 Dec 2025

Comments (2)

ZAP
Official response
17 Jan 2026, 23:56

Thanks for sharing this! 💚 We already have such system in place for vservers, gameservers, webhosts, ts3 servers, that already permit the customer to pay the surcharge difference when doing an upgrade. Surcharge is the price calculated of the package of lifetime, normally it is based on time remaning of the current service, however with lifetime this is not possible as there isn’t any “remaning time” to calculate against, we therefore base upgrade prices on the 12 month period which is what the customer actually pays for at the start. Therefore when you purchase a lifetime server with us, you are paying in the price of a 12 month server (however you get to keep it as long as your active). Therefore upgrades are also based on this model. I hope this is better explained.

ZAP
Official response
28 Sep 2026, 17:39

In ZapX you can upgrade a lifetime server to a bigger package and only pay the price difference as a one-time charge. Marking this as completed.

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Timeline

All important changes at a glance.

Official response from the ZAP team added.

From ZAP

28 Sep 2026

17:39

Status changed from “Open” to “Implemented”.

From ZAP

28 Sep 2026

17:39

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