Clearer VPS recovery and more helpful AI support
Manage your VPS with clearer rollback guidance, get more useful AI support, and find clearer information on billing, backups, and Lifetime services.
VPS recovery now gives you a clearer next step, while Zappy and the panel assistants offer more practical help. This release also improves billing notices, Classic migration guidance, and product information across multiple languages.
More confident VPS management
- Know what happens after a snapshot rollback. When restoring a snapshot without saved RAM state, the snapshots tab explains that your VPS will remain stopped. Once it is ready, customers with start permission can start it directly from the notice.
- Keep One-Click Apps intact when a reinstall cannot proceed. Reinstall attempts that fail preliminary checks no longer clear your existing app setup. Reinstalls started from the panel also appear in your activity history.
- More reliable Windows IPv6 setup. Configuring the primary IPv6 connection now handles an existing route without unnecessarily failing the setup.
- Move eligible Classic VPS services with fewer obstacles. Rental-only migration groups show the optional ZapX Pass tier selection directly, and a pending disk discard-granularity adjustment no longer blocks the compatibility check.
AI help with practical next steps
- Get researched answers without leaving your support ticket. When Zappy cannot verify a fact with its own tools, it can ask Ask Marvin to investigate, tell you it is checking, and reply in the same ticket. It can also commission actions you have confirmed.
- Get clearer One-Click Apps advice. The assistant points to manual setup when the operating system is unknown, explains that Windows VPS services do not support One-Click Apps, identifies the exact unmet size requirement, and offers a Docker check for manually installed apps.
- Restart panel-managed game servers through their panel. The VPS assistant now uses the game server’s management controls rather than restarting its container directly.
- Recover files with less disruption. The assistant offers SFTP on the running system before suggesting rescue mode, with clearer network, firewall, and password guidance if rescue mode is needed.
- Avoid repeated attempts when the guest agent stops responding. The VPS assistant now moves toward recovery guidance instead of continuing an unproductive retry loop.
- Understand when Classic services can move. The assistant can check whether a move is offered for each Classic VPS and explains that services not yet eligible to move continue running in Classic.
- Get a direct answer about unpaid invoices. The panel assistant checks the full invoice list and explicitly states how many invoices remain open.
- Turn Discord bot health warnings into action. Health-check answers now give a concrete next step for each warning rather than ending with a vague recommendation.
Clearer billing and feedback
- Stay informed about compensation. Customers now receive a compensation notice, with translated explanations for support goodwill and outage compensation.
- Share feedback when withdrawing. The withdrawal dialog now includes an optional feedback field.
More accurate product and offer information
- Compare backup and Lifetime options with clearer facts. Dedicated-server and Vultr comparison pages clarify that Lifetime means buying once instead of renting, with an active ZapX Pass required. The Vultr comparison and Element Club trial pages distinguish included daily automatic backups from Pass-only backup controls and restore options.
- See current domain availability. Domain landing pages show the live number of available domain extensions instead of a fixed estimate, alongside clearer pricing information and explanations.
- Understand the developer options before connecting. Developer and MCP pages more clearly distinguish REST API capabilities from Customer MCP service management, explain the Pass Plus requirement, and correct localized content and documentation links.
- Explore Lifetime hosting in Italian and Polish. New localized Lifetime server landing pages introduce the option in both languages.
- Check confirmed Black Friday 2026 offers and conditions. Campaign pages now include the confirmed offers, Lifetime offer details, and a clear notice that dedicated servers have no Black Friday deal.
Easier-to-use pages and free tools
- Browse more accurate, accessible hosting pages. Landing-page image descriptions are corrected, FiveM and Minecraft pages use refreshed imagery, Metin2 hosting information is refined, and latency examples use the measured Frankfurt route instead of an unsupported New York comparison.
- Find clearer descriptions of free tools. Search-facing titles, descriptions, and FAQs are refined across Minecraft creative tools, Hytale references, calculators, text and image utilities, developer and network tools, and team-organization tools.
- Translate more characters into Morse code. Letters such as Ł, Ø, Đ, and Ħ now convert to their plain-letter equivalents instead of being skipped. The German Morse translator FAQ also explains where Morse code is still used today.
- Read more of the interface in your language. Updated translations cover newly added and previously untranslated text.