Upgrade vouchers and more control over Lifetime services

Use shop codes when upgrading your services and take control of deleting Lifetime servers you no longer need. This release also brings more reliable VPS backups, smoother checkout recovery, and more helpful AI support.

More control over services and billing

• Apply vouchers to service upgrades. Shop codes now work when upgrading gameservers, VPS, TeamSpeak servers, Discord bots and dedicated IPv4 addresses, including through the panel, Public API v1, MCP tools and AI assistant.
• Delete eligible Lifetime services yourself. Permanently remove your own Lifetime VPS, gameserver, TeamSpeak server or Discord bot without a support ticket. Dedicated servers are not included, and rental cancellation remains unchanged.
• Rental-to-Lifetime conversion is prepared, but not yet enabled. The upcoming plan-change flow supports price previews, checkout and choosing a larger package for gameservers, VPS, TeamSpeak and Discord bots. It is not available to customers yet.
• See recurring costs more clearly. The Legacy migration wizard explains the Dedicated Lifetime slot charge of €9.90 per slot per 30 days. Element Club trial pages now show the starting follow-on price after the free month in the visitor’s currency.
• Published prices match the latest pricing round. Gameserver package references and VPS pricing fallbacks now reflect current prices, including ZAP Spark at €6.99 and gameserver disk add-ons at €0.08 per GB.
• Keep your place during checkout. Dedicated server configuration survives a reload, a failed game switch no longer sends you back to the first step, and returning from payment-method setup shows a loading state while your saved checkout is restored.

Easier everyday server management

• Read and navigate the panel more comfortably. More consistent text sizing, a compact resource display and a sidebar scroll cue make everyday information and navigation easier to follow.
• Get clearer VPS status and safer reinstall guidance. Traffic cards use readable empty states instead of raw error text, servers without an existing template require a template selection, lock-related reinstall warnings are more prominent, and the feedback button works more reliably.
• Compare packages more easily. Specification labels use consistent sizing and aligned rows, storage labels use TB where appropriate, and the VPS selector starts with the smallest tier in view while marking ZAP Core as popular.
• Avoid confusion when ordering or running gameservers. Preorder notices now include upgrade and downgrade guidance throughout configuration and checkout. TTY-based game consoles, including Mindustry, no longer display duplicated log lines.

More reliable VPS backups and networking

• Long-running backups get a fair chance to finish. Large backups can continue rather than fail solely because they take longer, completed backups are corrected when incorrectly marked as failed, and daily backups are rescheduled after a busy-node lock. When backup storage is capacity-locked, manual backups are blocked and scheduled backups show as skipped rather than failed.
• Resolve missing IPv6 setup more easily. A missing guest agent now produces a useful explanation and retry option instead of a long wait followed by a generic failure. IPv6 configuration can recover once the agent responds, including on Windows VPS moved from Classic.
• VPS orders and upgrades respect available memory. New-server placement and in-place upgrades now check physical RAM availability more carefully, reducing the risk of assigning more memory than a host can provide.

More helpful AI assistance and support

• Reload support chat without losing the waiting state. Zappy’s thinking indicator stays visible while an answer is still in progress, and the message box remains locked until the turn finishes.
• Temporary AI errors are less likely to leave you stranded. Zappy retries a transient provider failure once, hands tickets to support when its first response cannot start, and recovers replies whose deferred start was lost.
• Follow-up answers stay grounded in verified information. Zappy retains research used in earlier replies, filters accidental reasoning text before replies reach you, and avoids duplicate greetings in panel messages and emails.
• Get assistance that fits your VPS setup. One-Click Apps maintenance suggestions appear only when an apps setup exists, while app discovery remains available to everyone. The assistant can fetch public documentation itself, end rescue mode when you ask to return to normal operation, and preserve code placeholders that are not credentials.
• Understand your options after a Classic move. The move wizard warns about Classic GS/TS interface servers, the assistant identifies the One-Click Apps game server panel as an alternative, and requests to remove leftover Classic entries are directed to support. Requests to undo a completed move receive clearer guidance instead of an unhelpful handoff.
• Get more focused support conversations. Zappy gives clearer snapshot and IPv6 recovery guidance, improves the language and context of support handovers, and avoids repeatedly asking the same reservation question. The account assistant also includes Classic services when you ask about all your services and explains where to find linked accounts.

More accurate shopping and product information

• Product pages set more accurate expectations. Domain comparisons now acknowledge common registrar features, dedicated server pages no longer advertise unsupported One-Click Apps, modpack pages avoid inappropriate plugin or Bedrock claims, and localized Lifetime FAQs are corrected.
• Domain searches no longer wait indefinitely for the registrar. Lookup time limits keep an unavailable provider from holding the search open without a useful end point.
• Find clearer information across free tool pages. Descriptions and search information have been refreshed for the Game Server Installer, Minecraft and Valheim tools, Steam utilities, and text, developer and network tools.
• Shared links show cleaner previews. Refreshed images cover key hosting, shop, Help Center and tool pages. VPS app and game pages now use readable category names rather than raw category labels, with a general fallback for unknown categories.

Security and finishing touches

• Security emails are easier to read. Detail lines such as API key names, timestamps and IP addresses have clearer contrast. Reward emails also keep bonus codes together on narrow phone screens.
• Third-party connection registration has stronger safeguards. Additional limits and restrictions on unverified client icons help protect account connections without changing normal use.
• Localized pages read more consistently. Translation updates cover recent features and content corrections, including clearer Valheim wording and more consistent forms of address. A date-formatting fix also addresses a rendering issue on Mobile Safari.