Smarter server diagnosis and simpler service management

Get help with server issues, adjust resources without leaving billing, and find the right guide more easily. This release also brings more complete gameserver backups, broader automation tools, clearer TeamSpeak pricing, and fixes across everyday hosting workflows.

More useful help, with you in control

• Approve AI actions directly in chat. Inline approve-or-decline cards replace confirmation popups across product and support chats, including configuration edits and console commands. Zappy can investigate gameservers and linked VPS services with your consent, and support actions now stay tied to the explicitly linked service.
• Keep support conversations moving. A larger workspace puts New Chat, Help Center, and Status actions in the page header. Human-handled tickets no longer leave the message composer locked after sending.
• Find the right guide faster. The Help Center combines clearer starting points, visual product categories, guide search in category sidebars, and expandable video guides.
• Read help articles with less clutter. More consistent category and article layouts improve navigation, contents lists, and sharing controls, while article images display more reliably.
• Understand Help Center AI limits. Clearer messages explain when to retry, log in, or use support, with higher allowances for customers with active orders and stronger safeguards against unrelated requests.
• Submit feedback in one step when there are no matches. New suggestions publish immediately when no similar suggestions or relevant help articles need your review.

Easier everyday gameserver management

• Connect and configure with fewer clicks. Your copyable server address stays visible in the service header, and configuration search brings matching settings from every category into one results view.
• Keep typing in the console. Gameserver and Discord bot command inputs focus when opened and after sending. Gameserver console tools now sit in one expandable rail, with AI analysis available through ZapX Pass.
• Know exactly what reinstalling means. Gameserver reinstalls now perform a factory reset, with explicit warnings that worlds, configurations, plugins, and mods will be deleted. This release also fixes Minecraft startup permission issues and restores installed game variants without asking you to choose them again.
• Restore more than the active game folder. Gameserver backups now cover the complete server root while preserving compatibility with older backups. Restores also reconnect existing FTP/SFTP access so restored files remain reachable, without enabling access you intentionally disabled.
• Keep game databases backed up alongside your server. Scheduled gameserver backups also back up active databases. Manual database backups follow ZapX Pass slot limits, while automatic backups remain slot-exempt.
• Recognize automatic schedules at a glance. VPS and Discord bot system backup schedules are read-only, and Discord bot automatic backups retain their newest copy separately from manual backup slots. New gameserver, Discord bot, and TeamSpeak schedules start with an empty name field to avoid confusing the name with the action.

Clearer VPS access and recovery

• Use the Windows password shown in your panel. Windows provisioning and reinstalls now apply the stored Administrator password more reliably, and generated passwords meet Windows complexity requirements. New installations also use a compatible default storage controller when none is specified.
• Get clearer answers when an operation cannot proceed. Snapshot creation checks availability before starting, stuck backup detection works correctly, service pages better tolerate temporary status-check failures, and setup retries explain when another operation is still running.
• Read status and settings without decoding technical terms. VPS access and recovery panels distinguish stopped servers from temporary unavailability. Traffic history uses clearer, billing-neutral wording, troubleshooting guidance is easier to follow, and boot order appears as a readable device sequence.
• Use VNC without unnecessary page scrolling. The embedded console fits the available viewport, and returning from a popout brings you back to the panel console instead of opening the full panel inside the popup.

Simpler plans and clearer pricing

• Adjust gameserver resources where you need them. Open plan changes directly from subscription details or installation and error screens, and use working RAM/CPU upgrade buttons. Upgrade previews stay aligned with the selected service across gameservers, VPS, and Discord bots, while service sidebars give owners direct links to related orders and subscriptions.
• See the full TeamSpeak price before checkout. Order summaries show the package base price alongside the ad-free surcharge, for both fixed packages and custom slots. You can also change the advertising option with your plan, with banner controls matching the selected advertising or ad-free state.
• Change your ZapX Pass tier again. Restored comparison-table controls let you upgrade immediately or schedule a downgrade for the end of your current period.
• Choose dedicated servers with clearer availability. Sold-out regional offers cannot be selected, fully sold-out configurations appear later in recommended listings, and checkout explains when a package has no orderable region.

Safer access and broader automation

• Keep account and shared-service access better protected. Bot checks protect email-code login, guest support tickets, and newsletter signups. Shared VPS and dedicated server access more consistently respects granted permissions, including sensitive credentials, power controls, and management actions.
• Connect Cloudflare through OAuth. Account selection replaces customer API-token setup, DNS records gain individual proxy controls, and tunnel setup warns before overwriting DNS entries. Compact, named Web UI cards make existing connections easier to manage.
• Automate more hosting tasks. Dedicated server management gains MCP tools, while Discord bot hosting gains public API and MCP access for service status, activity, power actions, console logs and commands, and text-file management.
• Experience fewer interrupted sessions and stalled pages. Console and installation-progress connections clean up more reliably when you leave, AI chat streams stop when requests are cancelled, and shop pages are less likely to stall on temporary cache connection problems.

Easier discovery and a more consistent panel

• Explore hosting options with dedicated guides. New pages introduce Discord bot hosting with templates and Git-Sync guidance, website hosting built around VPS and one-click apps, and dedicated server hosting with live pricing and management previews.
• Browse the blog by topic or game. Separate content types and game hubs make articles easier to discover, with redirects for reorganized categories. Refreshed article layouts and more consistent localization bring the blog closer to the Help Center experience.
• See more relevant newsletter prompts. Confirmed subscribers signed in with the same email no longer see the signup prompt, and the redesigned form can prefill your account email when opened. The public footer also presents accepted payment methods and key links more clearly.
• Navigate a more consistent customer panel. Refined backgrounds, sharper branding, clearer wallet payment tiles, and sidebar transitions without a brief horizontal scrollbar improve the everyday experience.
• Manage files and account actions with less confusion. File deletion uses a clear confirmation dialog, SFTP details omit an unnecessary remote path, and the misleading gameserver Delete Server action is gone. Broader wording and localization fixes also replace technical error details with more useful customer messages.