Safer sign-ins, easier support and stronger community connections
Protect your account with passkeys and two-factor authentication, manage support tickets in one place, and explore affiliate tools and Discord connections.
This release brings more ways to protect your account, a dedicated home for support tickets, and new affiliate and Discord features. You’ll also find more VPS controls, more consistent pricing, and a refreshed customer panel.
Safer, simpler account access
- Protect your account with passkeys and two-factor authentication. Two-factor checks now cover more sign-in methods, including social login, email codes, magic links and passkeys.
- Stay in control of trusted devices. Clearer wording explains that trusting a device skips the second factor for 30 days, not that your session lasts that long. You can also revoke trusted devices from your account.
- Make passkeys easier to recognize and set up. Give each passkey a custom name and save it with Enter. Eligible users see a passkey setup prompt after email-code login, with an option to postpone it.
- Get past common sign-in interruptions. Email codes copy without spacing problems and paste cleanly into the login form, while confirmation text renders correctly across languages. Expired or damaged session cookies now return you to sign-in instead of causing dashboard errors.
Support that’s easier to follow
- Keep your tickets together in a dedicated support hub. Browse your ticket overview, open individual conversations and create requests without the floating widget getting in the way. Links from support emails lead into the same ticket experience.
- Start and finish tickets more deliberately. New tickets require an initial message, pressing Enter in the subject field moves you to the message rather than submitting, and you can close tickets when you’re done.
- Get support in your selected language. The widget and ticket screens use localized labels and relative timestamps, while support chat keeps your chosen language for replies and help article suggestions.
- Continue conversations without losing context. Saved chat history restores more faithfully, and support actions now continue through to a final assistant reply instead of stopping midway. Compatibility fixes also improve conversation summaries and escalation assistance.
- Find Help Center topics more easily. Updated category navigation and icons make the topic tree easier to scan, with a better-aligned search box and more consistent navigation cues.
- Read and share help articles with less clutter. Cleaner article spacing removes unnecessary dividers, sidebar sections have clearer visual labels, and the share action is easier to identify.
More ways to connect and earn
- Manage your affiliate activity from one dashboard. Create referral links, track referrals and earnings, view coupons and commission rates, and manage payouts. A public affiliate page introduces the program.
- Keep referral links organized. Required labels make links easier to recognize, a target column shows where they lead, and hide/show controls let you tidy your list without removing links.
- Edit affiliate links with clear safeguards. Targets can be changed during the first three hours, while deletion respects existing referral history.
- Set up payouts with less guesswork. Edit PayPal and bank details independently, get basic IBAN and BIC validation, and see clear save feedback. Switching the active payout method preserves both sets of details.
- Connect your Discord account to the community. Link through Discord sign-in, keep supported community roles in sync, and see your connection and reward status in the dashboard and community area.
- Follow the progress of your feedback. Suggestion timelines show status changes, voting milestones, merges, team comments and linked published changes. Deleting a parent comment no longer removes the replies beneath it.
More control over your services
- Handle more VPS tasks from the customer panel. Manage snapshots and backups, use rescue mode, update DNS and hostname settings, and reset networking. Queued status handling helps you follow longer-running operations.
- Recognize server transitions at a glance. Gameserver and TeamSpeak start, stop, restart, installation and deletion states use loading spinners while keeping their status symbols readable.
More consistent pricing and checkout
- See consistent lifetime pricing from browsing to checkout. Package prices and custom configurations use the same product-level calculation. Dedicated IP options stay hidden when no active price is available, avoiding empty price previews.
- Compare subscription durations on a consistent basis. Subscription pricing now uses a 30-day base with day-based duration calculations, helping keep prices aligned across different billing periods.
A more cohesive everyday experience
- Enjoy a more consistent customer panel. Cards, badges and inset panels share a unified appearance across the dashboard, service pages, billing, community and affiliate screens. Buttons have smoother hover transitions, with improved light-mode contrast for key actions.
- Keep navigation and language preferences in sync. Sidebar highlighting selects the most specific destination, including community and referral pages. Dashboard appearance settings follow the active language, and signed-in language changes stay aligned with the global switcher.
- Browse more comfortably across devices and languages. Mobile navigation and product choices fit narrow screens without page-wide scrolling. Refreshed translations improve German, English, French and Spanish copy, while landing-page labels, maps and blog category colors render more consistently.