Smoother checkout, richer beta feedback, and easier service management
Compare hosting plans more easily, apply for the ZapX beta, share feedback with screenshots, and manage your services with clearer information and fewer interruptions.
Choosing your next service is easier, beta testing gets a dedicated application flow and richer feedback options, and everyday service management becomes more reliable. This release also refreshes the Help Center and blog, improves mobile browsing, and resolves interruptions in checkout and assistant conversations.
A clearer path from plan to purchase
- Compare plans more easily. Consistent Rent and Lifetime starting prices make billing options easier to understand, while refreshed Gameserver, VPS, and Discord Bot package cards make tier differences easier to scan.
- Configure at your own pace. Shop selections now guide you toward the continue button instead of automatically advancing. Dedicated hardware combines billing, filters, and available servers in one view, mobile checkout targets the visible purchase controls, and you can switch back from Lifetime when its slots are full.
- Understand your DDoS options before ordering. A single ZapX Pass-themed control brings together activation and tier selection, with clearer included-versus-extra pricing and a locked selection when Pass is already part of your package.
- Spend less time on setup steps. TeamSpeak orders go straight to slot and billing configuration. Domain selection makes existing domains and registration easier to distinguish, with clearer loading feedback and a simple way to clear a selection.
- Get more dependable checkout behavior. Mobile purchase controls no longer compete with the support button, Discord Bot regions reflect available placement, price previews offer a retry after failure, and outdated Gameserver price links no longer leave the configurator in an invalid state.
- Avoid recurring billing for failed Discord Bot orders. Eligibility failures, capacity timeouts, and permanently invalid configurations now stop the subscription flow rather than leaving an unusable order billed. Checkout also applies stricter order validation, supported Git-source checks, and clearer error messages.
More useful service controls and status
- See Gameserver storage usage at a glance. Dashboard cards now show disk usage alongside CPU and RAM, bringing the resource overview in line with VPS cards.
- Find familiar information across your service lists. Discord Bot services now use the same summary layout as other catalogs, and Domains retain their summary tiles even before your first order.
- Automate TeamSpeak power controls. A new REST API endpoint supports start, stop, and restart actions using existing service permissions. Repeated requests during an active transition receive a clear conflict response instead of a generic failure.
- Choose dedicated-server media more confidently. Reinstall, rescue, and manual media choices now distinguish operating-system, rescue, and wipe purposes. The API exposes that purpose too, and additional wipe images remain available for manual mounting.
- Use Supermicro remote monitoring again. The Redfish live dashboard in dedicated-server remote management can load its data correctly over HTTPS.
- Reach VPS Apps through their intended addresses. Fixed DNS records restore resolution for affected zap.cloud panel and app subdomains, while connection and TLS failures receive friendlier messages.
- Keep assistant conversations moving. Product assistants now continue more reliably after you approve or reject an action. Support chat also explains when Zappy is still replying instead of showing a generic error for an overlapping request.
A better beta testing experience
- Apply for Phase 1 beta testing. The new application page accepts your username, email, and optional legacy ZAP customer number, with email confirmation before your application counts. Application status stays in sync across reloads and devices, and confirmation links are protected against automatic email-scanner approval.
- Navigate the beta without confusing login loops. Available customer areas are accessible through the beta gate, while out-of-scope destinations show a “not available yet” screen with a route back to the dashboard. The advertiser area remains outside Phase 1 access.
- Choose the right kind of feedback. The Beta-Feedback button now offers Bug, Feedback, and Idea options. The Idea shortcut opens a feature request directly, without asking you to choose its type again.
- Send screenshots that show what you actually see. Bug reports use browser-native screen capture, hide the report dialog during capture, and briefly wait for screen-sharing prompts to clear. Ratings now use a consistent 1–10 scale, with missing feedback-widget translations filled in.
- Recover from verification problems more easily. Login, preview access, and beta signup now show actionable messages when a security challenge fails rather than silently blocking progress. Persistent network failures no longer trigger endless retries, and the beta signup challenge waits until the form is near view before loading.
Easier reading and support
- Read Help Center articles in a cleaner layout. Article titles and content share a unified card, relevant game or category icons identify the topic, and the contents sidebar stays aligned on wide screens. Refined headings and subtler backgrounds make long articles easier to follow.
- Recognize article feedback and support options more easily. The helpfulness card now matches the nearby personal-support card with consistent icons and text sizing.
- Enjoy a more consistent blog experience. Article headers, cover images, and content now sit in one unified card, with uncropped cover images and clearer category and game filters. Pagination no longer repeats an article between pages or leaves an article out.
- Complete email-dependent actions without unnecessary waiting. Slow email delivery no longer holds up sign-in requests, signup confirmations, sharing invitations, or support replies, and failed sends can be retried.
More polished browsing and everyday reliability
- Explore hosting options more easily. The Hosting menu uses compact feature labels, consistent descriptions, and clearer starting prices, with product features now visible on mobile too.
- Find clearer product information. Gameserver landing pages adopt a refreshed layout with use-case and infrastructure sections, English purchase buttons explicitly say “Rent,” and the hardware page presents CPU choices, location details, and FAQs more clearly.
- See cleaner branding throughout the site. Page titles no longer repeat “ZAP-Hosting,” recent-order notifications use relevant product imagery with corrected username masking, and the account sidebar shows a more compact ZapX Pass tier badge.
- Browse more comfortably across devices and languages. Slim scrollbars follow the site’s light and dark appearance, the Google preferred-source footer button uses the selected language, and cookie-banner changes reduce touch-device and iOS Safari lag.
- Recover more smoothly from common interruptions. Open tabs can refresh once when an older page version is no longer available, closing a service-incident dialog no longer leads to a blank page, and expected billing access errors receive appropriate responses instead of generic server failures.
- Benefit from more resilient Gameserver operations. Updates can recover when SteamCMD is missing, cache-export failures no longer fail otherwise successful managed-image builds, and power-state conflicts receive clearer handling. A targeted Myth of Empires shared-memory adjustment addresses a startup crash reproduced during validation.