SFTP access, flexible gameserver plans and dedicated server shopping

Take more control of your hosting with external SFTP access, gameserver upgrades and downgrades, and a dedicated server storefront. This release also brings clearer subscription details, easier domain ordering and more reliable everyday account workflows.

More control over your gameserver

• Manage files your way. Enable external SFTP access on supported Linux and Windows gameservers, with password reveal and credential rotation that disconnects existing sessions. The in-panel file manager now offers breadcrumb navigation, a clearer browse-to-edit flow, downloads and folder-size loading.
• Open supported Web UIs from your panel. Launch game management interfaces through a ZAP-hosted domain and view generated per-server credentials in a dedicated panel. Direct launches remain available when no hosted gateway URL is configured, while invalid hosted configurations show an error rather than silently switching access methods.
• Upgrade or downgrade your plan. Change your gameserver package with pricing and region-aware migration previews. Safer billing handling covers missing, canceled or unpaid subscriptions, with recovery options shown when your subscription is inactive.
• Give your server an easier-to-share address. Manage default domains, custom subdomains and SRV records, with assistant-guided domain linking and removal confirmations. Cleaner DNS tables and a streamlined domain inventory make Cloudflare attention states and localized expiry dates easier to scan.
• Choose a primary game database. Select a primary MariaDB database from up to five databases per gameserver, with the first active database selected automatically. Supported game configurations can use its connection details automatically, and deletion is blocked while a database remains primary.
• Get oriented in Minecraft faster. A guided tour introduces the overview, AI assistant, console, configuration, mods and modpacks, including for returning owners who have not dismissed or completed it. The shop also falls back to Minecraft Vanilla when needed and uses the game icon when a variant icon is missing.
• Keep everyday controls focused. Games configured for direct console attachment gain interactive console support. The overview also removes the internal server ID and Docker image field to keep server details easier to read.

Easier shopping and server networking

• Find and order a dedicated server. Browse region-aware offers, compare fixed configurations and filter by price, storage, RAM, network speed, CPU model and availability. Checkout previews include additional IP pricing, with clearer order-to-service progress after payment.
• Review domain purchases with more context. The domain shop introduces a review step, bundled domain listings and clearer checkout summaries. Choose or create your domain contact handle during review and carry that selection through batch checkout.
• Pick up your gameserver recommendation where you left off. Better session persistence and resume behavior keep your choices intact, while follow-up answers handle requested limits more reliably. If AI follow-up processing is unavailable, fallback guidance and support handoffs retain useful context.
• See traffic allowances for VPS and dedicated servers. Shared quota views show allowances, usage periods and history, with billing-aware periods and prorated handling where applicable.
• Set IPv4 reverse DNS yourself. Manage PTR records for IPv4 addresses on VPS and dedicated servers where subnet support is configured. IPv6 reverse DNS is not included in this rollout.

Clearer billing from checkout to renewal

• Understand your subscription in one place. Open a subscription detail page with current Stripe pricing, invoice history and subscription-management actions, alongside fuller service resource breakdowns. Resource price edits apply to future orders rather than rewriting existing resource pricing.
• Stay on track after payment. Checkout and payment-authentication returns now lead to your localized billing orders view, with provisioning notices and direct service links. Adding a payment method returns you to the original shop flow and resumes checkout, while pending service cards keep orders being set up visible on the dashboard.
• Resolve refunds through support more flexibly. Staff can issue full or partial order refunds as Stripe credit or back to the original payment method. Refunded orders are prevented from continuing into provisioning.

More useful help and support

• Find richer guidance in the Help Center. Articles can include highlighted information boxes, YouTube videos and installer or action cards. Inline vouchers can prefill checkout coupon codes, while translated interface text and category details better follow your selected language.
• Share attachments in support conversations again. Attachments work across customer and support-team replies, with stricter file validation and safer image handling.

Smoother account and community workflows

• Apply for the partnership that fits you. A guided application supports creators, businesses, FiveM upvote partners and communities, with fields tailored to each profile. Portal access reflects partnership status and tier, and archived partners have a reapplication flow.
• Sign in with fewer interruptions. Login emails include links that automatically submit valid six-digit codes, and fixes address intermittent post-login 404 pages and localized redirects. FiveM shop account connections also gain a confirmed disconnect flow and protection against account reuse in shared browsers.
• Manage account details and email more easily. Searchable country selectors replace free-text entry in profile and billing addresses. Email sending respects customer preferences, and email history shows richer delivery status.
• See service states more consistently. Suspension and reactivation stay aligned across gameservers, dedicated servers, VPS and TeamSpeak, including gameserver access restrictions while suspended. Key dashboards also fall back safely during temporary data-read failures instead of crashing.
• Navigate a cleaner panel. The server hub includes FiveM Upvote counts and places domains alongside other service tiles. Cloudflare settings present a clearer single-account connection, and homepage statistics no longer show the blur glitch.