Simpler checkout, Minecraft modpacks and visual bug reports

This release makes ordering more consistent, brings Minecraft modpacks closer to your everyday server tools, and gives you a visual way to report problems. It also improves dedicated-server billing, mobile service management, support chat and incident visibility.

More confidence at checkout

• See consistent totals before paying. Checkout now includes new rental ZapX Pass purchases and upgrades in the amount due today, with more consistent tax summaries across Gameserver, VPS, TeamSpeak and Discord Bot orders.
• Understand your protection options at a glance. Shop pages distinguish always-on DDoS protection from the optional DDoS panel, and Pass pricing no longer suggests that a newly added Pass is already included.
• Keep domain choices intact through checkout. Cloudflare protection selections are preserved when availability arrives after you select a domain, and returning to the domain step handles saved carts more reliably.
• Get clearer pricing and validation. TeamSpeak slot pricing appears in product price previews, unavailable prices from old shop links no longer crash the preview, and missing payment methods or dedicated-server names produce useful validation messages.
• Receive the full refund for statutory order withdrawal. Usage-based deductions no longer apply to this flow, and withdrawn orders remain visible in your order history with a withdrawn status.
• Cancel gameserver preorders without getting stuck on a refund. If the original payment method cannot accept the refund, cancellation can complete with a credit to your customer balance instead.

Dedicated Servers and VPS, from order to daily use

• Choose dedicated hardware through a refreshed shop flow. Hardware browsing, configuration steps, availability labels and the order summary are easier to follow, with domain attachment available in combined checkout.
• Start paid dedicated-server time at handover. Subscription billing waits until your server is ready for you, rather than consuming paid time while hardware is pending or backordered.
• Manage dedicated-server names from a DNS tab. Customer subdomains link to the server’s primary IP once it is assigned and the service is ready.
• Report dedicated hardware problems with a linked support case. You can follow the case history, reopen a case when needed and see when maintenance restricts service management.
• Keep installation actions responsive. Dedicated-server installation checks no longer leave reinstall, rescue, ISO and power actions waiting indefinitely; interrupted setup and reinstall work also recovers more reliably.
• See more useful service status messages. Dedicated power-status failures use customer-friendly wording instead of raw hardware errors, while permanently missing VPS instances no longer remain silently marked online.
• Enjoy steadier VPS settings and app setup. Reverse DNS avoids repeated requests and layout jumps, Coolify gets more time to finish starting, and custom-resource orders use the selected resources rather than an inactive legacy plan.

Minecraft and gameserver management

• Find Minecraft modpacks beside your other content tools. A dedicated Modpacks tab sits directly after Mods, with search and Modrinth/CurseForge filtering, without requiring the general game-selection wizard.
• Discover Feed the Beast packs more easily. A dedicated filter and badge make synced FTB packs easier to find instead of leaving them buried among higher-download packs.
• Install modpacks with a compatible server type. Installation automatically selects a supported runtime, checks the pack’s declared loaders more carefully and avoids a misleading “action unavailable” notice after reloading.
• Choose recent Minecraft versions first. Server-type version lists consistently sort newest first, including PaperMC, Velocity, Forge and Fabric.
• Browse and manage gameservers without misleading controls. Mobile shop lists no longer appear blank during fast scrolling, installing servers hide the unusable Start button, and Scale with Me explanations use simpler language.
• Get more reliable starts and updates. Gameserver starts recover when a container changes during reconfiguration, player-limit settings resolve correctly for affected games such as SCUM, and Steam-based update checks can connect reliably.

Discord Bot and TeamSpeak improvements

• Configure a Discord Bot in a more natural order. Choose a package first, then select the template during configuration, with clearer notices for template links and more complete English shop text.
• Order resources that fit your bot template. Resource sliders respect product limits, minimum resources are enforced, and templates that outgrow a fixed package switch to custom resources priced for their actual RAM requirement.
• Keep bot orders open when capacity is temporarily unavailable. Paid orders wait and retry provisioning rather than failing outright because the selected region has no room at that moment.
• Avoid leftover bot configuration after removing a template. Runtime and entry-file settings reset with template removal, while marketplace installation is blocked when the available RAM is below the template’s minimum.
• Get clearer TeamSpeak feedback and more dependable restores. Stopped servers and temporary query-session conflicts return understandable messages, backup restoration handles missing prerequisites, and existing Pass holders get the correct Pass selection in the shop.

Faster help, visual feedback and mobile access

• Show us a problem instead of only describing it. A floating bug-report button on public pages and in the customer panel supports one-click screenshots and optional short screen recordings. Reports include diagnostic context, but no cookies or tokens.
• Keep support conversations moving. Chat history loads more efficiently, conversation updates do less unnecessary work, and retrying a message is less likely to create duplicate assistant replies.
• Follow more dependable support links. Zappy uses verified panel and Help Center destinations, while support replies display formatting correctly and avoid links to the wrong panel domain.
• Get guidance that matches your service’s readiness. Support chat explains when a gameserver is still awaiting provisioning instead of offering a Start confirmation that cannot succeed.
• Give the account AI Assistant more room. A compact page header leaves a taller chat area, especially useful on smaller desktop displays.
• Use mobile login and VPS controls more reliably. Social sign-in can return to the mobile app, one-click login uses the public site address, and VPS power, reinstall and firewall controls work again.
• Access more VPS management from mobile. Support now covers access details, settings, snapshots, backups, traffic, recovery, ISO management, monitoring, firewall IP sets and DDoS management.
• Read more of a ticket reply from its notification. iOS support-reply notifications include a distinct ticket subtitle and the full reply text in the expanded notification rather than only the short preview.

Incident information for everyone who needs it

• Share incident visibility with service access. Owners can let people sharing Gameservers, VPS and TeamSpeak services receive incident emails and notifications and see those services on their personal outages page. Recipients can opt out per service.
• Keep Discord Bot users informed too. Bot owners and eligible shared users receive relevant incident alerts, with affected bots included in personal outage views and service-list banners.
• See dedicated incidents for the hardware actually serving you. Incident notices follow the assigned hardware’s operational region, cover eligible shared users and pause power changes during active regional disruption.
• Avoid conflicting changes during Discord Bot incidents. Lifecycle and configuration actions stay unavailable while an active service incident affects the bot, matching the restrictions shown in the panel.

Easier browsing and everyday polish

• Reach product information before configuring an order. Header and footer links prefer available product landing pages, falling back to the shop when no published page exists. Product menus and price teasers reflect the current catalog.
• Explore the hardware behind your hosting. A new English and German hardware page presents CPU tiers, relative performance indicators, locations and real hardware photos.
• Compare hosting options more comfortably. Gameserver pages offer clearer comparisons, more varied game artwork and a tidier locations layout; VPS, Dedicated Server, TeamSpeak and domain pages feature clearer pricing, product links and section flow.
• Find campaign details in one place. The Cfx.re Element Club one-month campaign page brings together the claim flow, product choices, FAQ and terms. A separate signup page introduces ZapX Beta Testing Phase 1.
• Return to the right place when a service is unavailable. Missing or inaccessible service links take you back to the matching product list with a notice, rather than dropping you onto a marketing error page.
• Browse articles and help in the right language. Blog author archives now offer pagination beyond the first 12 articles, newsletter labels follow the article’s actual language, and translated help content no longer receives a false untranslated-content warning.
• Receive more consistent newsletter content. Later email batches pick up article edits and stop using an unpublished article, while signup limits help prevent repeated confirmation emails to the same address.
• Enjoy more consistent labels and accessible layouts. More customer-facing text is translated, status labels no longer clip accented capitals, and shop captions remain available to screen readers. Reduced-motion presentation and shop section navigation also behave more consistently.