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Voiceserver: Create, download and import backups

This guide was created with the following products:

(Details may vary with products from different providers but the main concepts remain the same)

Introduction

We offer the possibility to create individual backups per click. This allows you to create backups easily and without much effort as well as import them at any time later. All backups are stored on your storage server, which includes 10GB free storage space by default. If you need more, then you can also upgrade to Premium Storage.

Create Backups

To create a backup on our website, you must open your Voiceserver service in the web interface and navigate to Snapshots in the administration. Once there, click on the green Create snapshot button to create a backup.

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External Backups

The import of external backups (snapshots) is not possible for security reasons. Exceptions are excluded.

Download Backups

Created backups (snapshots) can be downloaded from your storage server via FTP. The login details can be found in the web interface in your storage server service. If you do not know how to use FTP, we recommend that you use our general FTP access guide.

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Conclusion

You have successfully created a backup if you have followed all the steps mentioned. For further questions or assistance, please don't hesitate to contact our support team, which is available daily to assist you! 🙂