Feedback, Roadmap and Changelog
Introduction
At ZAP-Hosting we always thrive to do the best that we can, thus we welcome any feedback and suggestions from our Community. We use Featurebase as the central platform for community feedback and product transparency.
Through Featurebase, our customers can submit ideas, vote on existing suggestions, view the current product roadmap and follow published changelogs. This system fully replaces the former Suggestions solution and provides a clearer view of how feedback moves from idea to implementation.
Connect Your ZAP Hosting Account with Featurebase
To actively participate in Featurebase, your ZAP Hosting account can be linked in just a few clicks. After opening this page and confirming the connection, your ZAP Hosting account is securely linked with Featurebase. No separate registration or additional credentials are required.
Once the connection is established, you can immediately submit feedback, vote on ideas, and interact with the roadmap. All actions are associated with your ZAP Hosting account, providing a seamless and consistent experience across platforms.
Featurebase Platform Overview
Featurebase is divided into several sections that work together to provide a complete overview of product development.
Feedback and Ideas
The Feedback section is used to collect ideas and improvement suggestions from the community. Users can submit new proposals and support existing ones by voting on them. This helps highlight which topics are most relevant to the community and deserve closer attention.
Roadmap
The Roadmap shows the current planning state of features and ideas. It provides visibility into what is planned, what is actively being worked on, and what has already been completed. Each entry includes a clear status so progress can be followed at any time.
Changelog
The Changelog documents completed work in a transparent and chronological way. It lists new features, improvements, and relevant changes, allowing users to see which ideas have already been delivered and when they went live.
Submitting Feedback and Ideas
Before submitting a new idea, users should check whether a similar proposal already exists. Using the built in search helps avoid duplicates and keeps feedback consolidated. If an existing idea matches the request, voting on that entry is preferred.
New ideas can be submitted using the Submit feedback button in Featurebase. Each submission should have a clear title and a well explained description that outlines the problem or desired improvement. Selecting the correct category helps ensure the idea is reviewed in the right context.
Voting and Prioritization
All ideas in Featurebase can be voted on by the community. A higher number of votes generally indicates stronger demand and increases the likelihood that an idea will be prioritized. Final decisions also take technical feasibility and overall product strategy into account.
Roadmap Statuses
Roadmap entries usually move through several stages. Planned items have been reviewed and scheduled, items marked as In Progress are actively being implemented, and Completed items have already been released. These statuses make it easy to understand the current state of each feature.
Changelog
The Changelog provides a reliable overview of what has changed in the product. It includes newly released features, improvements, and other relevant updates, ensuring that progress is transparent and traceable.
Suitable Types of Feedback
This feature is intended for product related feedback such as new game server requests, improvements to the web interface or panels, feature ideas for services, and optimizations of existing functionality. Individual support requests or technical issues should continue to be handled through the official support channels.