Ground Branch: Connect to the server
This guide was created with the following products:
(Details may vary with products from different providers but the main concepts remain the same)
Introduction
Not sure how to connect to your Ground Branch server or what you need to get started? No worries, we’ve got you covered! We will walk you through everything you need – from the required tools and information to the actual connection process, along with key considerations to ensure a smooth and trouble-free connection experience. Follow our guide and you'll be connected in no time!
Obtain server details
You will require all the relevant information necessary to connect to your server. The information about your server can be found on the dashboard of your game server's web interface panel. Important information includes the following:
- Server name
Using the information mentioned above, you should be able to locate your server and ensure that you connect to the correct server.
Establish server connection
The connection to a game server can often be established in one or more ways. Available methods are described and explained in detail below.
- Server Browser (In game)
To connect to your server via the in game server browser, open the server browser in the main menu. Once you are there, search for your server using the search field and your server name and then click on Connect.
Potential issues and solutions
The connection to a game server can often be established in one or more ways. Available methods are described and explained in detail below.
Not visible
A lack of visibility of the server can occur if the initialization was not completed successfully. This may for example be due to a faulty configuration or corrupted files. Further information can usually be traced in the server console or log files.
Missing solution or unhelpful
Still facing issues after troubleshooting? In this case, our support team is available daily to provide assistance. Simply create a Ticket on our website and explain your issue to us with as much details as possible. We will have a look at it as quickly as possible and assist you in solving the issue accordingly!
Conclusion
Congratulations, provided you have followed everything, you should have successfully established a connection to the server. For further questions or assistance, please don't hesitate to contact our support team, which is available daily to assist you! 🙂